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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[CSHARP-3295] MongoDB: A timeout occured after 30000ms</title>
                <link>https://jira.mongodb.org/browse/CSHARP-3295</link>
                <project id="10041" key="CSHARP">C# Driver</project>
                    <description>&lt;p&gt;Hi ,&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;We encounter an issue on UAT for the MongoDB.Driver. Please see the error bellow:&lt;/p&gt;

&lt;p&gt;&#160;&lt;br/&gt;
&quot;Message&quot;: &quot;Message: A timeout occured after 30000ms selecting a server using CompositeServerSelector{ Selectors = MongoDB.Driver.MongoClient+AreSessionsSupportedServerSelector, LatencyLimitingServerSelector&lt;/p&gt;
{ AllowedLatencyRange = 00:00:00.0150000 }
&lt;p&gt; }. Client view of cluster state is { ClusterId : \&quot;1\&quot;, ConnectionMode : \&quot;Automatic\&quot;, Type : \&quot;Standalone\&quot;, State : \&quot;Disconnected\&quot;, Servers : [{ ServerId: \&quot;&lt;/p&gt;
{ ClusterId : 1, EndPoint : \&quot;ServerIP\&quot; }
&lt;p&gt;\&quot;, EndPoint: \&quot;&lt;font color=&quot;#de350b&quot;&gt;&lt;font color=&quot;#0747a6&quot;&gt;&lt;/font&gt;ServerIP&lt;/font&gt;&lt;font color=&quot;&quot;&gt;&lt;/font&gt;\&quot;, State: \&quot;Disconnected\&quot;, Type: \&quot;Unknown\&quot;, HeartbeatException: \&quot;MongoDB.Driver.MongoConnectionException: An exception occurred while opening a connection to the server. ---&amp;gt; System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond ServerIP&lt;br/&gt;
&#160; at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)&lt;br/&gt;
&#160; at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)&lt;br/&gt;
&#160; at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)&lt;br/&gt;
&amp;#8212; End of stack trace from previous location where exception was thrown &amp;#8212;&lt;br/&gt;
&#160; at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)&lt;br/&gt;
&#160; at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)&lt;br/&gt;
&#160; at MongoDB.Driver.Core.Connections.TcpStreamFactory.&amp;lt;ConnectAsync&amp;gt;d__7.MoveNext()&lt;br/&gt;
&amp;#8212; End of stack trace from previous location where exception was thrown &amp;#8212;&lt;br/&gt;
&#160; at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)&lt;br/&gt;
&#160; at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)&lt;br/&gt;
&#160; at MongoDB.Driver.Core.Connections.TcpStreamFactory.&amp;lt;CreateStreamAsync&amp;gt;d__4.MoveNext()&lt;br/&gt;
&amp;#8212; End of stack trace from previous location where exception was thrown &amp;#8212;&lt;br/&gt;
&#160; at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)&lt;br/&gt;
&#160; at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)&lt;br/&gt;
&#160; at MongoDB.Driver.Core.Connections.BinaryConnection.&amp;lt;OpenHelperAsync&amp;gt;d__51.MoveNext()&lt;br/&gt;
&#160; &amp;#8212; End of inner exception stack trace &amp;#8212;&lt;br/&gt;
&#160; at MongoDB.Driver.Core.Connections.BinaryConnection.&amp;lt;OpenHelperAsync&amp;gt;d__51.MoveNext()&lt;br/&gt;
&amp;#8212; End of stack trace from previous location where exception was thrown &amp;#8212;&lt;br/&gt;
&#160; at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)&lt;br/&gt;
&#160; at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)&lt;br/&gt;
&#160; at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)&lt;br/&gt;
&#160; at MongoDB.Driver.Core.Servers.ServerMonitor.&amp;lt;HeartbeatAsync&amp;gt;d__28.MoveNext()\&quot;, LastUpdateTimestamp: \&quot;2020-11-16T05:40:49.3303916Z\&quot; }] }.&lt;br/&gt;
Source: mscorlib&lt;br/&gt;
Site: Void HandleReturnMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessage)&lt;br/&gt;
Stack trace:&lt;br/&gt;
&#160;&lt;br/&gt;
Server stack trace:&lt;br/&gt;
&#160; at System.ServiceModel.Channels.ServiceChannel.ThrowIfFaultUnderstood(Message reply, MessageFault fault, String action, MessageVersion version, FaultConverter faultConverter)&lt;br/&gt;
&#160; at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc&amp;amp; rpc)&lt;br/&gt;
&#160; at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)&lt;br/&gt;
&#160; at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)&lt;br/&gt;
&#160; at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)&lt;br/&gt;
&#160;&lt;br/&gt;
Thanks.&lt;br/&gt;
Mirela&lt;/p&gt;</description>
                <environment>UAT</environment>
        <key id="1576876">CSHARP-3295</key>
            <summary>MongoDB: A timeout occured after 30000ms</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="bacrau_mirela@yahoo.com">Mirela Damian</reporter>
                        <labels>
                    </labels>
                <created>Wed, 23 Dec 2020 12:03:47 +0000</created>
                <updated>Wed, 23 Dec 2020 18:01:41 +0000</updated>
                            <resolved>Wed, 23 Dec 2020 18:01:41 +0000</resolved>
                                    <version>2.9.1</version>
                                                                        <votes>0</votes>
                                    <watches>1</watches>
                                                                                                                <comments>
                            <comment id="3541169" author="jeff.yemin" created="Wed, 23 Dec 2020 18:01:41 +0000"  >&lt;p&gt;Hi there, thank you for reaching out. As this sounds like a support issue, I wanted to give you some resources to get this question answered more quickly:&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Our MongoDB support portal, located at &lt;a href=&quot;https://support.mongodb.com/welcome&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;support.mongodb.com&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;Our MongoDB community portal, located &lt;a href=&quot;https://developer.mongodb.com/community/forums/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;here&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;If you are an Atlas customer, there is free support offered 24/7 in the lower right hand corner of the UI&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Just in case you have already opened a support case and are not receiving sufficient help, please let me know and I can facilitate escalating your issue.&lt;/p&gt;

&lt;p&gt;Thank you!&lt;/p&gt;</comment>
                    </comments>
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