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    <title>MongoDB Jira</title>
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    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
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        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-10425] Ops manager: Backup job is too busy alert, clarifications needed</title>
                <link>https://jira.mongodb.org/browse/DOCS-10425</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;The current docs about the alert &quot;Backup job is too busy&quot; may not be clear enough:&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://docs.opsmanager.mongodb.com/current/reference/alerts/#Backup-job-is-busy-for&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.opsmanager.mongodb.com/current/reference/alerts/#Backup-job-is-busy-for&lt;/a&gt;...&lt;/p&gt;
&lt;blockquote&gt;
&lt;p&gt;Backup job is busy for...&lt;br/&gt;
Available only as a global alert.&lt;/p&gt;

&lt;p&gt;Sends an alert when a backup job has taken longer than the time specified. This could occur if you have an overloaded Backup Daemon or blockstore. Check the corresponding job log for error messages. Contact MongoDB Support if you need help interpreting the error message.&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=steve.briskin&quot; class=&quot;user-hover&quot; rel=&quot;steve.briskin&quot;&gt;steve.briskin&lt;/a&gt; clarified it with &lt;a href=&quot;https://jira.mongodb.org/browse/HELP-4514?focusedCommentId=1605246&amp;amp;page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-1605246&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;this comment&lt;/a&gt;:&lt;/p&gt;
&lt;blockquote&gt;
&lt;p&gt;The alert is meant to alert admins when a job is more active than expected. They are then responsible for investigating if this is normal (e.g. temporary spike in activity or known hardware degredation) or not (e.g. unexpected increase in activity or hardware is underprovisioned). &lt;br/&gt;
The alert computes the amount of time the daemon spent working on applyOps and snapshot jobs over the last 24 hours and compares to their alert threshold. This alert is always based on a 24 hour period and is independent from the snapshot schedule.&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;I&apos;d suggest to start a discussion on how to improve the alert description in the Docs.&lt;/p&gt;

&lt;p&gt;As a side note the alert text is &quot;Backup job is too busy&quot; and not &quot;Backup job is busy for...&quot; in the current Ops Manager versions. This may be a leftover from previous Ops Manager versions.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Emilio&lt;/p&gt;</description>
                <environment></environment>
        <key id="397532">DOCS-10425</key>
            <summary>Ops manager: Backup job is too busy alert, clarifications needed</summary>
                <type id="4" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14710&amp;avatarType=issuetype">Improvement</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="tony.sansone@mongodb.com">Anthony Sansone</assignee>
                                    <reporter username="emilio.scalise@mongodb.com">Emilio Scalise</reporter>
                        <labels>
                    </labels>
                <created>Fri, 23 Jun 2017 16:08:55 +0000</created>
                <updated>Sun, 23 Dec 2018 05:16:00 +0000</updated>
                            <resolved>Sun, 23 Dec 2018 05:16:00 +0000</resolved>
                                                                    <component>Ops Manager</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="2099338" author="tony.sansone" created="Sun, 23 Dec 2018 05:16:00 +0000"  >&lt;p&gt;This was fixed in &lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-10198&quot; title=&quot;Add additional detail to explain alert &amp;quot;Backup job is too busy&amp;quot;&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-10198&quot;&gt;&lt;del&gt;DOCS-10198&lt;/del&gt;&lt;/a&gt;.&lt;/p&gt;</comment>
                            <comment id="2059929" author="tomer.yakir" created="Tue, 13 Nov 2018 13:43:43 +0000"  >&lt;p&gt;Done!&lt;/p&gt;</comment>
                            <comment id="2059923" author="tony.sansone" created="Tue, 13 Nov 2018 13:38:54 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=tomer.yakir&quot; class=&quot;user-hover&quot; rel=&quot;tomer.yakir&quot;&gt;tomer.yakir&lt;/a&gt; Reopen and assign to me if it is not already. Thanks.&lt;/p&gt;</comment>
                            <comment id="2059881" author="tomer.yakir" created="Tue, 13 Nov 2018 12:30:01 +0000"  >&lt;p&gt;Hey &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=tony.sansone&quot; class=&quot;user-hover&quot; rel=&quot;tony.sansone&quot;&gt;tony.sansone&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;I see this ticket has been closed as dup of &lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-10198&quot; title=&quot;Add additional detail to explain alert &amp;quot;Backup job is too busy&amp;quot;&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-10198&quot;&gt;&lt;del&gt;DOCS-10198&lt;/del&gt;&lt;/a&gt;, but I think we should explicitly mention that the alert computes the amount of time the daemon spent working on applyOps and snapshot jobs over the last 24 hours.&lt;/p&gt;</comment>
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