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    <title>MongoDB Jira</title>
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    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-10576] BI Connector - auth plugin installation difficulties</title>
                <link>https://jira.mongodb.org/browse/DOCS-10576</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;After upgrading the BI Connector to &lt;tt&gt;2.2.0-rc1&lt;/tt&gt;, I followed &lt;a href=&quot;https://docs.mongodb.com/bi-connector/master/tutorial/connecting/#connect-with-tableau&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;these instructions&lt;/a&gt; to connect using Tableau.  With the help of &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=adinoyi.omuya&quot; class=&quot;user-hover&quot; rel=&quot;adinoyi.omuya&quot;&gt;adinoyi.omuya&lt;/a&gt;, I was able to sort it out.  There were a few problems:&lt;/p&gt;

&lt;ol&gt;
	&lt;li&gt;I did not have the MySQL client installed.  Since the documentation didn&apos;t state this as a step, I assumed I wouldn&apos;t need it.  Installing MySQL was one of the steps I executed to resolve the issue, although &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=adinoyi.omuya&quot; class=&quot;user-hover&quot; rel=&quot;adinoyi.omuya&quot;&gt;adinoyi.omuya&lt;/a&gt; has since told me that it shouldn&apos;t have been necessary.&lt;/li&gt;
	&lt;li&gt;After installing the MySQL client, it was necessary to move the plugin file to the directory pointed to by &lt;tt&gt;mysql_config --plugindir&lt;/tt&gt; (as documented &lt;a href=&quot;https://docs.mongodb.com/bi-connector/master/tutorial/install-auth-plugin-c/#install-mongosql-auth-on-macos-or-linux&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;here&lt;/a&gt;, rather than the location specified on the other docs page (&lt;tt&gt;/usr/local/mysql/lib/plugin/&lt;/tt&gt;).&lt;/li&gt;
	&lt;li&gt;I have a version of Tableau that predates the link to MongoDB.  It was necessary to use a modified version of the &lt;tt&gt;.tdc&lt;/tt&gt; file that replaced &lt;tt&gt;mongodb&lt;/tt&gt; with &lt;tt&gt;mysql&lt;/tt&gt;.&lt;/li&gt;
	&lt;li&gt;I had another &lt;tt&gt;.tdc&lt;/tt&gt; file, which I renamed in order to ensure that Tableau would read the correct file.&lt;/li&gt;
	&lt;li&gt;After modifying the &lt;tt&gt;.tdc&lt;/tt&gt; file, it was necessary to restart Tableau.  This is mentioned in a &lt;a href=&quot;https://docs.mongodb.com/bi-connector/master/tutorial/connecting/#configure-tableau-datasource-connection&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;different section of the docs page&lt;/a&gt;, but not the section I was following.&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;After performing these additional actions, I was able to connect using the plugin.  It&apos;s unclear to me whether all of the steps above were necessary; as noted, it may not be necessary to have MySQL installed, which would presumably mean the plugin file can be located at the path quoted in the docs.  However, it seems clear that the &lt;tt&gt;.tdc&lt;/tt&gt; file contents need to be correct, and Tableau should be restarted if it&apos;s open while the &lt;tt&gt;.tdc&lt;/tt&gt; file contents are modified.&lt;/p&gt;</description>
                <environment></environment>
        <key id="407822">DOCS-10576</key>
            <summary>BI Connector - auth plugin installation difficulties</summary>
                <type id="4" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14710&amp;avatarType=issuetype">Improvement</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="steve.renaker@mongodb.com">Steve Renaker</assignee>
                                    <reporter username="joshua.wickman@mongodb.com">Josh Wickman</reporter>
                        <labels>
                    </labels>
                <created>Mon, 24 Jul 2017 23:56:50 +0000</created>
                <updated>Wed, 23 Aug 2017 23:43:36 +0000</updated>
                            <resolved>Tue, 15 Aug 2017 21:49:23 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="1649058" author="steve.renaker" created="Tue, 15 Aug 2017 21:49:23 +0000"  >&lt;p&gt;Combining this ticket with DOCSP-1009&lt;/p&gt;</comment>
                            <comment id="1649027" author="steve.renaker" created="Tue, 15 Aug 2017 21:20:19 +0000"  >&lt;p&gt;Thanks &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=joshua.wickman&quot; class=&quot;user-hover&quot; rel=&quot;joshua.wickman&quot;&gt;joshua.wickman&lt;/a&gt;. I&apos;m going to combine this ticket with DOCSP-1009, which also deals with clarifying details on the setup and requirements for using the authentication plugin with Tableau.&lt;/p&gt;</comment>
                            <comment id="1648845" author="joshua.wickman" created="Tue, 15 Aug 2017 18:34:38 +0000"  >&lt;p&gt;I was running Tableau Desktop on MacOS, but &lt;tt&gt;mongosqld&lt;/tt&gt; was running on a remote CentOS server, and the MongoDB cluster was in Atlas.  If memory serves, I did not touch any configuration on Atlas or the CentOS server, only my Mac laptop.&lt;/p&gt;</comment>
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