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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-10831] Access Data Explorer section needs clarification</title>
                <link>https://jira.mongodb.org/browse/DOCS-10831</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;As noted in the &lt;a href=&quot;https://docs.cloudmanager.mongodb.com/data-explorer/index.html#access-data-explorer&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Access Data Explorer&lt;/a&gt; section of the Cloud Manager documentation:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;Data Explorer is not available for Trial/Evaluation versions of Cloud Manager.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;However, on the Cloud Manager website (&lt;a href=&quot;https://www.mongodb.com/cloud/cloud-manager&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.mongodb.com/cloud/cloud-manager&lt;/a&gt;), under Features and Pricing it states:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;All Cloud Manager accounts start with a 30-day free trial of Cloud Manager Standard.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;So, they will have access to Data Explorer for the first 30 days, but then lose it if they fall back to the Free Plan.&lt;/p&gt;

&lt;p&gt;I think the docs should be changed to be more in line with what the website is describing and clear up any confusion.  &lt;/p&gt;

&lt;p&gt;Perhaps something like this:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;Data Explorer is not available for Cloud Manager Free after the initial 30-day trial.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;</description>
                <environment></environment>
        <key id="433342">DOCS-10831</key>
            <summary>Access Data Explorer section needs clarification</summary>
                <type id="4" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14710&amp;avatarType=issuetype">Improvement</type>
                                            <priority id="4" iconUrl="https://jira.mongodb.org/images/icons/priorities/minor.svg">Minor - P4</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="rob.justice@mongodb.com">Robert Justice</assignee>
                                    <reporter username="chris.cunningham@mongodb.com">Chris Cunningham</reporter>
                        <labels>
                    </labels>
                <created>Tue, 26 Sep 2017 22:30:10 +0000</created>
                <updated>Sun, 29 Oct 2023 13:59:05 +0000</updated>
                            <resolved>Thu, 26 Oct 2017 14:59:18 +0000</resolved>
                                                                    <component>Cloud Manager</component>
                    <component>Ops Manager</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="1717719" author="xgen-internal-githook" created="Mon, 6 Nov 2017 16:39:02 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;Robert Justice&apos;, &apos;email&apos;: &apos;robertjustice@Roberts-MacBook-Air-3.local&apos;}
&lt;p&gt;Message: Clarified note regarding availability of Data Explorer in trial/evaluation version of CM. Removed reference to trial/eval version in OM. &lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-10831&quot; title=&quot;Access Data Explorer section needs clarification&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-10831&quot;&gt;&lt;del&gt;DOCS-10831&lt;/del&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Included OM, which also has a 30 day trial/evaluation. (&lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-10831&quot; title=&quot;Access Data Explorer section needs clarification&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-10831&quot;&gt;&lt;del&gt;DOCS-10831&lt;/del&gt;&lt;/a&gt;)&lt;/p&gt;

&lt;p&gt;Review by John. DOCSP-10831&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/10gen/mms-docs/commit/f4d38672d9f9024e6617b95b3957482267b30f49&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/mms-docs/commit/f4d38672d9f9024e6617b95b3957482267b30f49&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1717718" author="xgen-internal-githook" created="Mon, 6 Nov 2017 16:39:01 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;Robert Justice&apos;, &apos;email&apos;: &apos;robertjustice@Roberts-MacBook-Air-3.local&apos;}
&lt;p&gt;Message: Clarified note regarding availability of Data Explorer in trial/evaluation version of CM. Removed reference to trial/eval version in OM. &lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-10831&quot; title=&quot;Access Data Explorer section needs clarification&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-10831&quot;&gt;&lt;del&gt;DOCS-10831&lt;/del&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Included OM, which also has a 30 day trial/evaluation. (&lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-10831&quot; title=&quot;Access Data Explorer section needs clarification&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-10831&quot;&gt;&lt;del&gt;DOCS-10831&lt;/del&gt;&lt;/a&gt;)&lt;/p&gt;

&lt;p&gt;Review by John. DOCSP-10831&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/10gen/mms-docs/commit/f4d38672d9f9024e6617b95b3957482267b30f49&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/mms-docs/commit/f4d38672d9f9024e6617b95b3957482267b30f49&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1707448" author="rob.justice" created="Tue, 24 Oct 2017 16:10:17 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=jmo%2Bmms%40john-morales.com&quot; class=&quot;user-hover&quot; rel=&quot;jmo+mms@john-morales.com&quot;&gt;jmo+mms@john-morales.com&lt;/a&gt;, pinging again for a technical review.&lt;/p&gt;</comment>
                            <comment id="1685550" author="rob.justice" created="Fri, 29 Sep 2017 19:07:04 +0000"  >&lt;p&gt;Affects Atlas doc at &lt;a href=&quot;https://docs.atlas.mongodb.com/data-explorer/index.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.atlas.mongodb.com/data-explorer/index.html&lt;/a&gt;. Following page indicates that we do offer a trial version of Ops Manager: &lt;a href=&quot;https://www.mongodb.com/lp/contact/enterprise&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.mongodb.com/lp/contact/enterprise&lt;/a&gt;.&lt;/p&gt;</comment>
                            <comment id="1685411" author="rob.justice" created="Fri, 29 Sep 2017 17:34:21 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=andrew.davidson&quot; class=&quot;user-hover&quot; rel=&quot;andrew.davidson&quot;&gt;andrew.davidson&lt;/a&gt;, do we offer trial/evaluation versions of Ops Manager?&lt;/p&gt;</comment>
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