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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-11053] Validate Compass Ubuntu Install Instructions</title>
                <link>https://jira.mongodb.org/browse/DOCS-11053</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;Would you please raise a ticket for this as I don&apos;t have a subscription.&lt;/p&gt;

&lt;p&gt;Ubuntu 16.04_LTS (in VirtualBox VM on OSX host (El Capitan)).&lt;/p&gt;

&lt;p&gt;1. the wget link on this page is out of sync with the download link&lt;/p&gt;

&lt;p&gt;2. using a VM with an almost clean install of Ubuntu double-clicking on .deb won&apos;t work as the OS needs other packages.&lt;/p&gt;

&lt;p&gt;3. the install using sudo dpkg -i etc had many missing dependencies. I manually got the dependent packages, as far as I could see.&lt;/p&gt;

&lt;p&gt;4. Get following error when I try to run per website instructions:&lt;/p&gt;

&lt;p&gt;ser@ubuntu:~$ DEBUG=* mongodb-compass;&lt;br/&gt;
  hadron-auto-update-manager auto updater ready and waiting. +0ms &lt;/p&gt;
{ version: &apos;1.6.0&apos;,
  feedURL: &apos;https://compass.mongodb.com/update?version=1.6.0&amp;amp;platform=linux&amp;amp;arch=x64&apos; }
&lt;p&gt;  mongodb-compass:menu init() +261ms&lt;br/&gt;
  storage-mixin:backends:local localforage module not available in non-browser context. `local` storage engine will fall back to `null` storage engine. +558ms&lt;br/&gt;
  storage-mixin:backends:secure keytar module not available. `secure` storage engine will fall back to `null` storage engine. +121ms&lt;br/&gt;
  hadron-auto-update-manager:linux feedURL is `&lt;a href=&quot;https://compass.mongodb.com/update?version=1.6.0&amp;amp;platform=linux&amp;amp;arch=x64&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://compass.mongodb.com/update?version=1.6.0&amp;amp;platform=linux&amp;amp;arch=x64&lt;/a&gt;` +264ms&lt;br/&gt;
  mongodb-compass:main:migrations main process migrations from 0.0.0 to 1.6.0 +188ms&lt;br/&gt;
  app-migrations upgrading from version +3ms 0.0.0 to version 1.6.0&lt;br/&gt;
  app-migrations executing migration steps for versions &lt;span class=&quot;error&quot;&gt;&amp;#91;&amp;quot;1.2.0-beta.1&amp;quot;&amp;#93;&lt;/span&gt; +3ms&lt;br/&gt;
  mongodb-compass:electron:window-manager creating new window: &lt;a href=&quot;file:///usr/share/mongodb-compass/resources/app.asar/src/app/index.html#connect&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:///usr/share/mongodb-compass/resources/app.asar/src/app/index.html#connect&lt;/a&gt; +7ms&lt;br/&gt;
  mongodb-compass:menu WINDOW 1 load() +66ms&lt;br/&gt;
  mongodb-compass:menu lastFocusedWindow set to WINDOW 1 +1ms&lt;br/&gt;
  mongodb-compass:menu create menu state for new WINDOW 1 +0ms&lt;br/&gt;
  mongodb-compass:menu WINDOW 1 setTemplate() +0ms&lt;br/&gt;
  mongodb-compass:menu WINDOW 1&apos;s menu loaded +21ms&lt;br/&gt;
  mongodb-compass:electron:window-manager sending `app:quit` msg +2ms&lt;br/&gt;
  mongodb-compass:menu WINDOW 1 closing +4ms&lt;br/&gt;
  mongodb-compass:menu WINDOW closed +114ms&lt;br/&gt;
user@ubuntu:~$ &lt;/p&gt;

&lt;p&gt;5. tried with sudo and compass UI comes up ok but hangs with message relating to &quot;can&apos;t access home&quot;&lt;/p&gt;

&lt;p&gt;BTW - I&apos;m running compass on my Mac natively and it worked fine first time.&lt;/p&gt;
</description>
                <environment>&lt;a href=&apos;mailto:user@ubuntu&apos;&gt;user@ubuntu&lt;/a&gt;:~$ uname -a&lt;br/&gt;
Linux ubuntu 4.4.0-101-generic #124-Ubuntu SMP Fri Nov 10 18:29:59 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux&lt;br/&gt;
&lt;br/&gt;
&lt;a href=&apos;mailto:user@ubuntu&apos;&gt;user@ubuntu&lt;/a&gt;:~$ cat /etc/os-release &lt;br/&gt;
NAME=&amp;quot;Ubuntu&amp;quot;&lt;br/&gt;
VERSION=&amp;quot;16.04.1 LTS (Xenial Xerus)&amp;quot;&lt;br/&gt;
ID=ubuntu&lt;br/&gt;
ID_LIKE=debian&lt;br/&gt;
PRETTY_NAME=&amp;quot;Ubuntu 16.04.1 LTS&amp;quot;&lt;br/&gt;
VERSION_ID=&amp;quot;16.04&amp;quot;&lt;br/&gt;
HOME_URL=&amp;quot;&lt;a href=&quot;http://www.ubuntu.com/&quot;&gt;http://www.ubuntu.com/&lt;/a&gt;&amp;quot;&lt;br/&gt;
SUPPORT_URL=&amp;quot;&lt;a href=&quot;http://help.ubuntu.com/&quot;&gt;http://help.ubuntu.com/&lt;/a&gt;&amp;quot;&lt;br/&gt;
BUG_REPORT_URL=&amp;quot;&lt;a href=&quot;http://bugs.launchpad.net/ubuntu/&quot;&gt;http://bugs.launchpad.net/ubuntu/&lt;/a&gt;&amp;quot;&lt;br/&gt;
UBUNTU_CODENAME=xenial&lt;br/&gt;
&lt;br/&gt;
&lt;br/&gt;
*Location*: &lt;a href=&quot;https://docs.mongodb.com/compass/master/install/#install-on-ubuntu&quot;&gt;https://docs.mongodb.com/compass/master/install/#install-on-ubuntu&lt;/a&gt;&lt;br/&gt;
*Referrer*: &lt;a href=&quot;https://www.google.com/&quot;&gt;https://www.google.com/&lt;/a&gt;&lt;br/&gt;
*User-Agent*: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36&lt;br/&gt;
*Screen Resolution*: 1440 x 900</environment>
        <key id="463424">DOCS-11053</key>
            <summary>Validate Compass Ubuntu Install Instructions</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="jeffrey.allen@mongodb.com">Jeffrey Allen</assignee>
                                    <reporter username="xgen-internal-docs">Docs Collector User</reporter>
                        <labels>
                            <label>collector-298ba4e7</label>
                    </labels>
                <created>Thu, 23 Nov 2017 20:16:44 +0000</created>
                <updated>Mon, 30 Oct 2023 21:04:12 +0000</updated>
                            <resolved>Wed, 12 Sep 2018 20:53:18 +0000</resolved>
                                                    <fixVersion>Server_Docs_20231030</fixVersion>
                                    <component>Compass</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="2001202" author="jeffrey.allen" created="Wed, 12 Sep 2018 20:53:18 +0000"  >&lt;p&gt;Merged and deployed.&lt;/p&gt;</comment>
                    </comments>
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            <issuekey id="463432">DOCS-11054</issuekey>
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