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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-11260] Inconsistencies in BI Connector installation docs</title>
                <link>https://jira.mongodb.org/browse/DOCS-11260</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;The BIC install docs here &lt;a href=&quot;https://docs.mongodb.com/bi-connector/master/tutorial/install-bi-connector-rhel/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.mongodb.com/bi-connector/master/tutorial/install-bi-connector-rhel/&lt;/a&gt; have two different inconsistencies. This applies to the Debian-based instructions as well.&lt;/p&gt;

&lt;p&gt;The first issue is that step 1 of the process for both the Redhat and Debian-based install instructions calls for using a package manager to remove and previous installs of the BI Connector, i.e.:&lt;/p&gt;

&lt;blockquote&gt;&lt;p&gt; sudo yum remove mongodb-bi* &lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;Yet, the steps to install it make no reference to package managers and instead use other scripts or functions of mongosqld, i.e:&lt;/p&gt;

&lt;blockquote&gt;&lt;p&gt;sudo install -m755 bin/mongo* /usr/bin/&lt;/p&gt;&lt;/blockquote&gt;
&lt;p&gt;and later:&lt;/p&gt;
&lt;blockquote&gt;&lt;p&gt;mongosqld install --config {pathToConfigFile}/mongosqld.conf&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;As such, the first &quot;remove&quot; step would fail since the package manager is unaware of any previous installs via these methods. If anything, the steps should include the specific files that need to be removed.&lt;/p&gt;



&lt;p&gt;&lt;b&gt;Edit 1/26:&lt;/b&gt; Thanks for raising these issues, the issue below is covered by DOCSP-1686&lt;/p&gt;

&lt;p&gt;&lt;del&gt;The second issue is with every piece of Step 5 in that same page that makes a reference to a &quot;mongosqld&quot; service, i.e.:&lt;/del&gt;&lt;/p&gt;

&lt;p&gt;&lt;del&gt;service mongosqld start&lt;/del&gt;&lt;/p&gt;

&lt;p&gt;&lt;del&gt;The service name that actually works with these commands is &quot;mongosql&quot;, i.e.:&lt;/del&gt;&lt;/p&gt;

&lt;p&gt;&lt;del&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;root@atx ~&amp;#93;&lt;/span&gt;# service mongosqld status&lt;/del&gt;&lt;br/&gt;
&lt;del&gt;mongosqld: unrecognized service&lt;/del&gt;&lt;br/&gt;
&lt;del&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;root@atx ~&amp;#93;&lt;/span&gt;# service mongosql status&lt;/del&gt;&lt;br/&gt;
&lt;del&gt;Stopped&lt;/del&gt;&lt;/p&gt;


&lt;p&gt;Thank you,&lt;br/&gt;
Mariano&lt;/p&gt;</description>
                <environment></environment>
        <key id="488023">DOCS-11260</key>
            <summary>Inconsistencies in BI Connector installation docs</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="jonathan.destefano@mongodb.com">Jonathan DeStefano</assignee>
                                    <reporter username="mariano.escribano@mongodb.com">Mariano Escribano</reporter>
                        <labels>
                    </labels>
                <created>Fri, 26 Jan 2018 19:55:46 +0000</created>
                <updated>Sun, 29 Oct 2023 13:58:26 +0000</updated>
                            <resolved>Tue, 30 Jan 2018 22:19:44 +0000</resolved>
                                                                    <component>BI Connector</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
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