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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-11291] Document the Atlas cluster upgrade process</title>
                <link>https://jira.mongodb.org/browse/DOCS-11291</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;A customer had the following questions about the upgrade process:&lt;/p&gt;

&lt;p&gt;&quot;Besides not being able to downgrade to 3.4 again, what other consequences are there?&lt;br/&gt;
Will old backups not work anymore?&lt;br/&gt;
How long does the upgrade take?&lt;br/&gt;
Will the cluster be offline during upgrade? &lt;br/&gt;
Other things I should be aware of?&quot;&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Angela.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;2/7/2018 Docs Triage Notes:&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;&lt;a href=&quot;https://docs.atlas.mongodb.com/restore-cluster/#id1&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Restore a Cluster&lt;/a&gt; contains a note about not restoring to an older version than the snapshot version.&lt;/li&gt;
	&lt;li&gt;Upgrade duration concerns are addressed under &lt;a href=&quot;https://docs.atlas.mongodb.com/scale-cluster/#migration-downtime-and-performance-impact&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Migration, Downtime, and Performance Impact&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;High Availability concerns are covered &lt;a href=&quot;https://docs.atlas.mongodb.com/faq/#how-does-service-fullname-deliver-high-availability&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;here&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Suggested Action Items:&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Emphasize the backup/restoration compatibility and snapshot restore restrictions on the following pages:
	&lt;ul&gt;
		&lt;li&gt;&lt;a href=&quot;https://docs.atlas.mongodb.com/restore-cluster/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Restore a Cluster&lt;/a&gt;&lt;/li&gt;
		&lt;li&gt;&lt;a href=&quot;https://docs.atlas.mongodb.com/backup-cluster/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Back Up a Cluster&lt;/a&gt;&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
	&lt;li&gt;Confirm above bullet with engineering&lt;/li&gt;
&lt;/ul&gt;
</description>
                <environment></environment>
        <key id="493509">DOCS-11291</key>
            <summary>Document the Atlas cluster upgrade process</summary>
                <type id="4" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14710&amp;avatarType=issuetype">Improvement</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="rob.justice@mongodb.com">Robert Justice</assignee>
                                    <reporter username="angela.morgan">Angela Morgan</reporter>
                        <labels>
                    </labels>
                <created>Tue, 6 Feb 2018 22:26:02 +0000</created>
                <updated>Sun, 29 Oct 2023 13:58:24 +0000</updated>
                            <resolved>Mon, 9 Apr 2018 14:51:08 +0000</resolved>
                                                                    <component>Atlas</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="1859087" author="rob.justice" created="Mon, 9 Apr 2018 15:35:02 +0000"  >&lt;p&gt;Ravind merged!&lt;/p&gt;</comment>
                            <comment id="1798659" author="ravind.kumar" created="Wed, 7 Feb 2018 21:04:20 +0000"  >&lt;p&gt;Via MMS ticket:&lt;/p&gt;

&lt;blockquote&gt;


&lt;ul&gt;
	&lt;li&gt;Will old backups not work anymore?&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Yes, you can still restore from a 3.4 backup. You will need to restore a 3.4 backup to a 3.4 cluster then upgrade that cluster to version 3.6.&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;How long does the upgrade take?&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;There is no fixed length of time because it will depend on factors such as the number of nodes that need to be upgraded.&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Will the cluster be offline during upgrade?&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Atlas always upgrades the cluster using a rolling process to maintain cluster availability.&lt;br/&gt;
Please let me know if you have questions on any of the above.&lt;/p&gt;
&lt;/blockquote&gt;</comment>
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