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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[DOCS-11638] Update for MySQL Connector/ODBC 8.0.11 - Tableau &amp; C Auth</title>
                <link>https://jira.mongodb.org/browse/DOCS-11638</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;There are a couple of problem with the current documentation:&lt;/p&gt;

&lt;p&gt;1. &lt;a href=&quot;https://docs.mongodb.com/bi-connector/current/connect/tableau/#connect-from-tableau-desktop&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Connect From Tableau&lt;/a&gt;, under prerequisite, the link &quot;The MySQL ODBC driver&quot; will lead you to install the default GA version 8.0.11 of the MySQL Connector/ODBC. This has been tested as not working, so we should specify to click on  &quot;Looking for previous GA versions?&quot; and download version 5.3.10 of the Connector/ODBC which is tested as working. Also, instead of saying &quot;The MySQL ODBC driver&quot; can we use the name &quot;MySQL Connector/ODBC&quot; to generate less confusion?&lt;/p&gt;

&lt;p&gt;2. Under &lt;a href=&quot;https://docs.mongodb.com/bi-connector/current/tutorial/install-auth-plugin-c/#installation&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Install the C Authentication Plugin&lt;/a&gt;, the docs say to install the MySQL 5.7.x installer. Would be better to link to both the &quot;MySQL Connector/ODBC&quot; and the &quot;My SQL shell&quot; for simplicity? The installer has other options/components that are not necessary.&lt;/p&gt;</description>
                <environment>???</environment>
        <key id="531410">DOCS-11638</key>
            <summary>Update for MySQL Connector/ODBC 8.0.11 - Tableau &amp; C Auth</summary>
                <type id="3" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14718&amp;avatarType=issuetype">Task</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="jeffrey.allen@mongodb.com">Jeffrey Allen</assignee>
                                    <reporter username="ivan.grigolon@mongodb.com">Ivan Grigolon</reporter>
                        <labels>
                    </labels>
                <created>Fri, 20 Apr 2018 02:35:04 +0000</created>
                <updated>Sun, 29 Oct 2023 13:57:56 +0000</updated>
                            <resolved>Fri, 27 Apr 2018 16:02:16 +0000</resolved>
                                                                    <component>BI Connector</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="1876300" author="jeffrey.allen" created="Fri, 27 Apr 2018 16:05:36 +0000"  >&lt;p&gt;Updated based on outlined suggestions. Changes deployed.&lt;/p&gt;</comment>
                            <comment id="1874543" author="ivan.grigolon" created="Thu, 26 Apr 2018 00:12:15 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=jonathan.destefano&quot; class=&quot;user-hover&quot; rel=&quot;jonathan.destefano&quot;&gt;jonathan.destefano&lt;/a&gt;, in regards to your comment:&lt;/p&gt;
&lt;blockquote&gt;
&lt;p&gt;I recommend we also restrict users to MySQL Community Server 5.7.x as well.&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;I have seen in the past many customers confused with the words &#8220;MySQL Community Server&#8221;, especially the &lt;tt&gt;server&lt;/tt&gt; word. As far as I know MySQL server is not needed, only mysql shell and/or the ODBC Connector are needed. If this is correct I would avoid using the &quot;Server&quot; word. I have seen that &lt;a href=&quot;https://docs.mongodb.com/bi-connector/current/tutorial/install-auth-plugin-c/#installation&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;this part&lt;/a&gt; of the documentation has been already changed last week from:&lt;br/&gt;
&quot;Download the MySQL 5.7.x installer and install the MySQL Community Server, which includes the MySQL shell.&quot;&lt;br/&gt;
to the current:&lt;br/&gt;
&quot;Download the MySQL 5.7.x installer. The required product to install depends on your connection method:&quot;&lt;/p&gt;

&lt;p&gt;This is also the reason I did recommend my point 2 in the description of this case.&lt;/p&gt;</comment>
                            <comment id="1873956" author="jonathan.destefano" created="Wed, 25 Apr 2018 16:19:01 +0000"  >&lt;p&gt;Thanks Wisdom, the mysql.exe process stopped working.&lt;/p&gt;</comment>
                            <comment id="1873915" author="adinoyi.omuya@10gen.com" created="Wed, 25 Apr 2018 16:03:01 +0000"  >&lt;p&gt;What process stopped working?&lt;/p&gt;

&lt;p&gt;The updates sgtm.&lt;/p&gt;

&lt;p&gt;The JDBC plugin is for JDBC which is different from ODBC - it&apos;s only useful for applications that support JDBC. I don&apos;t think that&apos;s relevant here.&lt;/p&gt;


</comment>
                            <comment id="1873897" author="jonathan.destefano" created="Wed, 25 Apr 2018 15:56:31 +0000"  >&lt;p&gt;I tried using the auth plugin with the mysql command line utility v8.0.11 (mysql.exe, not mysqlsh.exe):&lt;/p&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;C:\&amp;gt;mysql --host localhost --port 3307 --user=&apos;jonadmin?source=admin&apos; --default-auth=mongosql_auth --plugin-dir=&quot;C:\Program Files\MySQL\MySQL Server 5.7\lib\plugin&quot; -p&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;I was prompted for my password, saw a connection logged by mongosqld and then the process stopped responding.  I recommend we also restrict users to MySQL Community Server 5.7.x as well.&lt;/p&gt;

&lt;p&gt;Suggested docs updates:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;&lt;a href=&quot;https://docs.mongodb.com/bi-connector/current/tutorial/install-auth-plugin-c/#supported-platforms&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.mongodb.com/bi-connector/current/tutorial/install-auth-plugin-c/#supported-platforms&lt;/a&gt;
	&lt;ul&gt;
		&lt;li&gt;In the note explicitly mention that it is not compatible with MySQL Server or Connector/ODBC 8 and later.&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
	&lt;li&gt;&lt;a href=&quot;https://docs.mongodb.com/bi-connector/current/connect/mysql/#connect-from-mysql-with-authentication&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.mongodb.com/bi-connector/current/connect/mysql/#connect-from-mysql-with-authentication&lt;/a&gt;
	&lt;ul&gt;
		&lt;li&gt;Put a note on compatibility here&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Some of these docs updates are temporary as we&apos;ll be advising the MongoDB ODBC driver in most cases soon.&lt;/p&gt;

&lt;p&gt;I have not used the JDBC plugin, should we advise the same? &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=adinoyi.omuya&quot; class=&quot;user-hover&quot; rel=&quot;adinoyi.omuya&quot;&gt;adinoyi.omuya&lt;/a&gt; &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=ryan.chipman&quot; class=&quot;user-hover&quot; rel=&quot;ryan.chipman&quot;&gt;ryan.chipman&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1873730" author="jonathan.destefano" created="Wed, 25 Apr 2018 14:43:53 +0000"  >&lt;p&gt;Update the link to:&lt;br/&gt;
&lt;a href=&quot;https://dev.mysql.com/downloads/connector/odbc/5.3.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://dev.mysql.com/downloads/connector/odbc/5.3.html&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Consider putting a note or important admonition that the BIC is only compatible with the MySQL Connector/ODBC version 5.3.x.&lt;/p&gt;

&lt;p&gt;The following pages will need to be updated:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;&lt;a href=&quot;https://docs.mongodb.com/bi-connector/current/tutorial/create-system-dsn/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.mongodb.com/bi-connector/current/tutorial/create-system-dsn/&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;&lt;a href=&quot;https://docs.mongodb.com/bi-connector/current/connect/tableau/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.mongodb.com/bi-connector/current/connect/tableau/&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="1873311" author="jeffrey.allen" created="Tue, 24 Apr 2018 21:56:20 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=ivan.grigolon&quot; class=&quot;user-hover&quot; rel=&quot;ivan.grigolon&quot;&gt;ivan.grigolon&lt;/a&gt;, &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=adinoyi.omuya&quot; class=&quot;user-hover&quot; rel=&quot;adinoyi.omuya&quot;&gt;adinoyi.omuya&lt;/a&gt;, my apologies - I had not properly configured my mongosqld instance and was bypassing the plugin entirely. Now that I have everything properly set up I am in fact running into the same issues. Sorry for all the back and forth confusion. I think it would be best as suggested above to update the links to 5.3.&lt;/p&gt;</comment>
                            <comment id="1873260" author="jonathan.destefano" created="Tue, 24 Apr 2018 21:18:32 +0000"  >&lt;p&gt;I was able to reproduce on the following setup:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Windows 10 Enterprise 64bit&lt;/li&gt;
	&lt;li&gt;MongoDB 3.6.4&lt;/li&gt;
	&lt;li&gt;BI Connector 2.4.1&lt;/li&gt;
	&lt;li&gt;64 bit C Auth Plugin&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Got the following error:&lt;/p&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[MySQL][ODBC 8.0(w) Driver]ssl is required when using cleartext authentication&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;I suggest we advise to use 5.3 until the MongoDB ODBC driver is released and the named Tableau connector is updated.&lt;/p&gt;</comment>
                            <comment id="1872255" author="ivan.grigolon" created="Tue, 24 Apr 2018 06:30:48 +0000"  >&lt;p&gt;Ok, this is really interesting indeed. I have tried the same using:&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Windows 10 Pro N&lt;/li&gt;
	&lt;li&gt;Latest Tableau 2018.1.0 (20181.18.0416.1335)64 bit&lt;/li&gt;
	&lt;li&gt;BIC 2.4.1&lt;/li&gt;
	&lt;li&gt;mongo 3.6.4&lt;/li&gt;
	&lt;li&gt;Plugin mongosql-auth-win32-x86_64-v1.1.0.msi available at &lt;a href=&quot;https://github.com/mongodb/mongosql-auth-c/releases&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongosql-auth-c/releases&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Using Connector ODBC 5.3 it just work fine.&lt;/p&gt;

&lt;p&gt;Using Connector ODBC 8.0 it doesn&apos;t work. I receive the error &lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&quot;Authentication plugin `mongosql_auth` cannot be loaded: The specified module could not be found&quot; &lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;
&lt;p&gt;That is at the first attempt to connect. If I click connect a second time using the same configuration that failed the first time the error log changes and I am prompted the usual error &quot;SSL is required when using cleartext auth....&quot; indicating that the plugin is not used as indicated in the first attempt.&lt;/p&gt;

&lt;p&gt;I tried installing and un-installing the C plugin and the ODBC drivers and always obtained the same results. &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=jeffrey.allen&quot; class=&quot;user-hover&quot; rel=&quot;jeffrey.allen&quot;&gt;jeffrey.allen&lt;/a&gt; do you see any difference in what I am doing from your repro? &lt;/p&gt;
</comment>
                            <comment id="1871922" author="adinoyi.omuya@10gen.com" created="Mon, 23 Apr 2018 21:00:20 +0000"  >&lt;p&gt;Interesting. I wasn&apos;t able to connect using that so perhaps I had something amiss in the environment I was testing on.&lt;/p&gt;</comment>
                            <comment id="1871594" author="jeffrey.allen" created="Mon, 23 Apr 2018 17:05:49 +0000"  >&lt;p&gt;I was using the C auth plugin and a named connector&lt;/p&gt;</comment>
                            <comment id="1871560" author="adinoyi.omuya@10gen.com" created="Mon, 23 Apr 2018 16:44:21 +0000"  >&lt;p&gt;Yeah, &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=jeffrey.allen&quot; class=&quot;user-hover&quot; rel=&quot;jeffrey.allen&quot;&gt;jeffrey.allen&lt;/a&gt; were you able to connect to mongosqld using the authentication plugin?&lt;/p&gt;</comment>
                            <comment id="1871060" author="ivan.grigolon" created="Mon, 23 Apr 2018 07:38:08 +0000"  >&lt;p&gt;I tested this in Windows Server 2012 and 2016 64-bit, Tableau 10.5, BIC 2.4.1, no SSL, just the auth plugin, MongoDB 3.6.latest&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=jeffrey.allen&quot; class=&quot;user-hover&quot; rel=&quot;jeffrey.allen&quot;&gt;jeffrey.allen&lt;/a&gt;, did you use the named connector or did you configure the DNS? (it shouldn&apos;t make a difference).&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=adinoyi.omuya&quot; class=&quot;user-hover&quot; rel=&quot;adinoyi.omuya&quot;&gt;adinoyi.omuya&lt;/a&gt; might also have some context here.&lt;/p&gt;
</comment>
                            <comment id="1870304" author="jeffrey.allen" created="Fri, 20 Apr 2018 17:41:36 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=ivan.grigolon&quot; class=&quot;user-hover&quot; rel=&quot;ivan.grigolon&quot;&gt;ivan.grigolon&lt;/a&gt;, I wasn&apos;t able to reproduce your first issue using a Windows &lt;del&gt;10&lt;/del&gt; 7 VM. Using the latest ODBC Driver, 8.0.11, I was able to use Tableau to connect to a mongosqld instance both with and without auth. Can you elaborate on the issues you were experiencing and the error messages received, if any?&lt;/p&gt;</comment>
                            <comment id="1869957" author="jonathan.destefano" created="Fri, 20 Apr 2018 13:39:08 +0000"  >&lt;p&gt;Hi Ivan,&lt;/p&gt;

&lt;p&gt;Thanks for filing this ticket. Some questions:&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;What operating system are you using?&lt;/li&gt;
	&lt;li&gt;What version of Tableau are you running?&lt;/li&gt;
	&lt;li&gt;BI Connector version?&lt;/li&gt;
	&lt;li&gt;Are you using SSL, or just the auth plugin?&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Interesting timing, it looks like GA version 8.0.11 was &lt;a href=&quot;https://dev.mysql.com/doc/relnotes/connector-odbc/en/news-8-0-11.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;just released on 4/19&lt;/a&gt;.  Previously we encouraged people to download the full installer and pick components for the reasons:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;I &lt;b&gt;think&lt;/b&gt; that Linux and macOS did not have separate ODBC connector installers &lt;del&gt;or&lt;/del&gt; it was easier to install the C Auth Plugin because without the server users would have to create the plugin dir and set path variables (which are set by the installer)&lt;/li&gt;
	&lt;li&gt;The MySQL Shell standalone (mysqlsh.exe on windows) is quite different than mysql.exe from the full installer.  mysqlsh can not use authentication plugins.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Thanks for the feedback, we&apos;ll review and update according.&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Jon&lt;/li&gt;
&lt;/ul&gt;
</comment>
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