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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-11793] Update Cloud Manager Documentation to Include 2FA Reset Instructions</title>
                <link>https://jira.mongodb.org/browse/DOCS-11793</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;Currently, the &lt;b&gt;Set up Two Factor Authentication&lt;/b&gt; section of the Atlas documentation contains &lt;a href=&quot;https://docs.atlas.mongodb.com/security-two-factor-authentication/index.html#reset-two-factor-authentication&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;a helpful subsection outlining the self-serve 2FA reset procedure&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;It may be helpful to update &lt;a href=&quot;https://docs.cloudmanager.mongodb.com/core/two-factor-authentication/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;the &lt;b&gt;Set up Two-Factor Authentication&lt;/b&gt; section of the Cloud Manager documentation&lt;/a&gt; to also contain the appropriate 2FA reset procedure.&lt;/p&gt;</description>
                <environment></environment>
        <key id="558225">DOCS-11793</key>
            <summary>Update Cloud Manager Documentation to Include 2FA Reset Instructions</summary>
                <type id="4" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14710&amp;avatarType=issuetype">Improvement</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="tony.sansone@mongodb.com">Anthony Sansone</assignee>
                                    <reporter username="luke.phillippi">Luke Phillippi</reporter>
                        <labels>
                    </labels>
                <created>Tue, 12 Jun 2018 20:54:02 +0000</created>
                <updated>Sun, 29 Oct 2023 13:57:44 +0000</updated>
                            <resolved>Mon, 13 Aug 2018 22:09:10 +0000</resolved>
                                                                    <component>Cloud Manager</component>
                        <due></due>
                            <votes>1</votes>
                                    <watches>1</watches>
                                                                                                                <comments>
                            <comment id="1978220" author="xgen-internal-githook" created="Thu, 16 Aug 2018 22:51:39 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;Anthony Sansone&apos;, &apos;email&apos;: &apos;tony.sansone@mongodb.com&apos;, &apos;username&apos;: &apos;atsansone&apos;}
&lt;p&gt;Message: (&lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-11793&quot; title=&quot;Update Cloud Manager Documentation to Include 2FA Reset Instructions&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-11793&quot;&gt;&lt;del&gt;DOCS-11793&lt;/del&gt;&lt;/a&gt;): Add Reset 2FA to Ops and Cloud.&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/10gen/mms-docs/commit/003999dda0d5d91323161c0b479b5a3b4f6b2e21&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/mms-docs/commit/003999dda0d5d91323161c0b479b5a3b4f6b2e21&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1978152" author="xgen-internal-githook" created="Thu, 16 Aug 2018 21:59:25 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;Anthony Sansone&apos;, &apos;email&apos;: &apos;tony.sansone@mongodb.com&apos;, &apos;username&apos;: &apos;atsansone&apos;}
&lt;p&gt;Message: (&lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-11793&quot; title=&quot;Update Cloud Manager Documentation to Include 2FA Reset Instructions&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-11793&quot;&gt;&lt;del&gt;DOCS-11793&lt;/del&gt;&lt;/a&gt;): Add Reset 2FA to Ops and Cloud.&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/10gen/mms-docs/commit/6a533e4f967f92162bf3814b8c5bb5861fc7ca16&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/mms-docs/commit/6a533e4f967f92162bf3814b8c5bb5861fc7ca16&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1978065" author="xgen-internal-githook" created="Thu, 16 Aug 2018 21:26:29 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;username&apos;: &apos;atsansone&apos;, &apos;email&apos;: &apos;tony.sansone@mongodb.com&apos;, &apos;name&apos;: &apos;Anthony Sansone&apos;}
&lt;p&gt;Message: (&lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-11793&quot; title=&quot;Update Cloud Manager Documentation to Include 2FA Reset Instructions&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-11793&quot;&gt;&lt;del&gt;DOCS-11793&lt;/del&gt;&lt;/a&gt;): Add Reset 2FA to Ops and Cloud.&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/10gen/mms-docs/commit/7c3aa63aa6b39c83d84692ff137ca6eabb81f17e&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/mms-docs/commit/7c3aa63aa6b39c83d84692ff137ca6eabb81f17e&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1977871" author="xgen-internal-githook" created="Thu, 16 Aug 2018 19:43:31 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;username&apos;: &apos;atsansone&apos;, &apos;email&apos;: &apos;tony.sansone@mongodb.com&apos;, &apos;name&apos;: &apos;Anthony Sansone&apos;}
&lt;p&gt;Message: (&lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-11793&quot; title=&quot;Update Cloud Manager Documentation to Include 2FA Reset Instructions&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-11793&quot;&gt;&lt;del&gt;DOCS-11793&lt;/del&gt;&lt;/a&gt;): Add Reset 2FA to Ops and Cloud.&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/10gen/mms-docs/commit/c71ea1e4232b57b47db2703b3cb2cd88687ea833&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/mms-docs/commit/c71ea1e4232b57b47db2703b3cb2cd88687ea833&lt;/a&gt;&lt;/p&gt;</comment>
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