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    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-11914] [Server] Provide guidelines for configuring anti-virus software on servers running MongoDB</title>
                <link>https://jira.mongodb.org/browse/DOCS-11914</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;See the linked support case for a draft of what to include.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;----------------------------&lt;/p&gt;
&lt;h2&gt;&lt;a name=&quot;OriginalDescription&quot;&gt;&lt;/a&gt;Original Description&lt;/h2&gt;

&lt;p&gt;We should probably offer general guidelines for configuring anti-virus software on servers hosting mongodb software.&lt;/p&gt;

&lt;p&gt;(Note that this is &lt;b&gt;not&lt;/b&gt; exclusive to Windows.)&lt;/p&gt;

&lt;p&gt;The main question is what should or should not be excluded from scanning.&#160; We can probably offer some reasonable and product-agnostic advice on this.&lt;br/&gt;
----------------------------&lt;/p&gt;
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                <environment></environment>
        <key id="575583">DOCS-11914</key>
            <summary>[Server] Provide guidelines for configuring anti-virus software on servers running MongoDB</summary>
                <type id="3" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14718&amp;avatarType=issuetype">Task</type>
                                            <priority id="2" iconUrl="https://jira.mongodb.org/images/icons/priorities/critical.svg">Critical - P2</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="dave.cuthbert@mongodb.com">Dave Cuthbert</assignee>
                                    <reporter username="mark.brinsmead@mongodb.com">Mark Brinsmead</reporter>
                        <labels>
                            <label>proactive</label>
                    </labels>
                <created>Tue, 24 Jul 2018 16:49:22 +0000</created>
                <updated>Mon, 30 Oct 2023 19:34:45 +0000</updated>
                            <resolved>Fri, 19 May 2023 19:03:39 +0000</resolved>
                                                    <fixVersion>Server_Docs_20231030</fixVersion>
                                    <component>manual</component>
                    <component>Server</component>
                        <due></due>
                            <votes>4</votes>
                                    <watches>7</watches>
                                                                                                                <comments>
                            <comment id="3901919" author="jeffrey.allen" created="Fri, 25 Jun 2021 20:44:13 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=spencer.brown&quot; class=&quot;user-hover&quot; rel=&quot;spencer.brown&quot;&gt;spencer.brown&lt;/a&gt;, at the moment the server docs team is focused on 5.0 release work, but we will be able to address this shortly after v5.0.&lt;/p&gt;</comment>
                            <comment id="2155283" author="p_hollas@msn.com" created="Tue, 19 Feb 2019 11:25:58 +0000"  >&lt;p&gt;I spoke with Kenneth White (Head of Product Security) at Mongo Europe &apos;18 on this and asked him if he could get the docs team to add some wording in the Production Notes.&#160; With regards to AV and MongoDB he said:&lt;/p&gt;

&lt;p&gt;&lt;font color=&quot;#454545&quot;&gt;&quot;Regarding anti-virus, for customers who must run AV on an underlying Linux or Windows instance, we strongly urge administrators to explicitly exclude the database files and working db directories from AV scanners. For one, data in MongoDB are highly compressed and if using Wired Tiger ESE, content is also encrypted and thus opaque to other processes running on the machine. In other words, you would almost certainly experience a significant performance impact in I/O, and possibly CPU as well, but likely receive no benefit of malware detection. We are aware of no commercial anti-virus or endpoint threat protection on the market which can decompress (much less decrypt) native Wired Tiger binary files. Further, any product that would attempt real-time kernel or process injection to try to identify in-memory targets would substantially lower mongodb reliability and availability. Such configurations are not supported.&lt;/font&gt;&quot;&lt;/p&gt;

&lt;p&gt;Hope this helps.&lt;/p&gt;</comment>
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