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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-12012] Atlas &quot;Connect via...&quot; Documentation Updates for Multi-tenant Instances</title>
                <link>https://jira.mongodb.org/browse/DOCS-12012</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;h2&gt;&lt;a name=&quot;Description&quot;&gt;&lt;/a&gt;Description&lt;/h2&gt;
&lt;p&gt;For the &lt;a href=&quot;https://docs.atlas.mongodb.com/mongo-shell-connection/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;&lt;tt&gt;mongo&lt;/tt&gt; shell&lt;/a&gt;, &lt;a href=&quot;https://docs.atlas.mongodb.com/driver-connection/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;driver&lt;/a&gt;, and &lt;a href=&quot;https://docs.atlas.mongodb.com/compass-connection/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Compass&lt;/a&gt; documentation, the following copy is used under the &quot;Prerequisites&quot; section:&lt;/p&gt;

&lt;blockquote&gt;&lt;p&gt;Clients must have support for the SNI TLS extension to connect to an Atlas M0 Free Tier or M2/M5 shared starter cluster.&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;Currently, I cannot find anywhere in the documentation for what versions of the shell/drivers/Compass this is referring to. This can cause confusion for those who are able to successfully connect to a dedicated Atlas cluster with a lower version but not their multi-tenant host because the documentation is unclear (because M10+ do not require SNI in order to connect). To rectify this:&lt;/p&gt;

&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;For the &lt;tt&gt;mongo&lt;/tt&gt; shell: this means version 3.4 of the &lt;tt&gt;mongo&lt;/tt&gt; shell and up, as 3.2 and below do not support the SNI TLS extension.&lt;/li&gt;
	&lt;li&gt;For the drivers: I haven&apos;t tested on all of them, but I imagine we can use the &lt;a href=&quot;https://docs.mongodb.com/ecosystem/drivers/driver-compatibility-reference/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Driver Compatibility Matrix&lt;/a&gt; to determine which ones support the SNI TLS extension via their support for 3.4 and above.&lt;/li&gt;
	&lt;li&gt;For Compass: I&apos;m not sure when SNI was supported so that Compass could connect to multi-tenant hosts, but I imagine it came after whatever version of the NodeJS driver supported it as well.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Additionally, focusing on the SNI TLS extension for the &lt;tt&gt;mongo&lt;/tt&gt; shell in particular, we can tell from experimentation that support for this came in version 3.4. However, I couldn&apos;t find this anywhere in &lt;a href=&quot;https://docs.mongodb.com/manual/release-notes/3.4/#release-notes-for-mongodb-3-4&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;the release notes&lt;/a&gt;.&lt;/p&gt;

&lt;h2&gt;&lt;a name=&quot;Scopeofchanges&quot;&gt;&lt;/a&gt;Scope of changes&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;ImpacttoOtherDocs&quot;&gt;&lt;/a&gt;Impact to Other Docs&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;MVP%28WorkandDate%29&quot;&gt;&lt;/a&gt;MVP (Work and Date)&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;Resources%28ScopeorDesignDocs%2CInvision%2Cetc.%29&quot;&gt;&lt;/a&gt;Resources (Scope or Design Docs, Invision, etc.)&lt;/h2&gt;
</description>
                <environment></environment>
        <key id="598069">DOCS-12012</key>
            <summary>Atlas &quot;Connect via...&quot; Documentation Updates for Multi-tenant Instances</summary>
                <type id="4" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14710&amp;avatarType=issuetype">Improvement</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="jeffrey.allen@mongodb.com">Jeffrey Allen</assignee>
                                    <reporter username="julian.torres@mongodb.com">Julian Torres</reporter>
                        <labels>
                            <label>connection</label>
                    </labels>
                <created>Fri, 31 Aug 2018 13:27:53 +0000</created>
                <updated>Sun, 29 Oct 2023 13:57:22 +0000</updated>
                            <resolved>Tue, 18 Sep 2018 16:38:23 +0000</resolved>
                                                                    <component>Atlas</component>
                        <due></due>
                            <votes>1</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="2006905" author="jeffrey.allen" created="Tue, 18 Sep 2018 18:10:10 +0000"  >&lt;p&gt;Changes have been merged into master.&lt;/p&gt;</comment>
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