<!-- 
RSS generated by JIRA (9.7.1#970001-sha1:2222b88b221c4928ef0de3161136cc90c8356a66) at Thu Feb 08 07:37:58 UTC 2024

It is possible to restrict the fields that are returned in this document by specifying the 'field' parameter in your request.
For example, to request only the issue key and summary append 'field=key&field=summary' to the URL of your request.
-->
<rss version="0.92" >
<channel>
    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[DOCS-122] Improve MMS installation instructions for Windows</title>
                <link>https://jira.mongodb.org/browse/DOCS-122</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;Sridhar, this is about a customer who&apos;s having a very hard time&lt;br/&gt;
installing the MMS Agent on Windows Server 2003. I think it&apos;s mainly&lt;br/&gt;
because the docs aren&apos;t very good.&lt;/p&gt;

&lt;p&gt;In retrospect the fundamental problem for CS-2102 and CS-2142 was&lt;br/&gt;
&lt;b&gt;not&lt;/b&gt; a problem with their Python installation; the fundamental&lt;br/&gt;
problem was that Windows Server 2003 doesn&apos;t have PowerShell&lt;br/&gt;
installed, and when they went to install PowerShell they somehow&lt;br/&gt;
installed an ancient version 1.0 that doesn&apos;t work. Once we&apos;d got them&lt;br/&gt;
to install 2.0, they started up the Agent ok, but now they&apos;re not&lt;br/&gt;
connecting to 10gen. Marc has responded to them.&lt;/p&gt;

&lt;p&gt;Proposed doc fixes to&lt;br/&gt;
&lt;a href=&quot;https://mms.10gen.com/help/install.html#installing-mms-on-windows&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://mms.10gen.com/help/install.html#installing-mms-on-windows&lt;/a&gt; :&lt;/p&gt;

&lt;p&gt;*) Figure out whether we recommend 32-bit or 64-bit Python on Windows&lt;/p&gt;

&lt;p&gt;*) Add the link to download Python 2.7.2 for Windows:&lt;br/&gt;
&lt;a href=&quot;http://www.python.org/download/releases/2.7.2/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://www.python.org/download/releases/2.7.2/&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;*) Depending on whether they should install 32- or 64-bit, tell them&lt;br/&gt;
to download python-2.7.2.msi or python-2.7.2.amd64.msi&lt;/p&gt;

&lt;p&gt;&lt;b&gt;) Tell them what versions of Windows *don&apos;t&lt;/b&gt; have PowerShell&lt;br/&gt;
installed, or don&apos;t have a PowerShell version late enough to run the&lt;br/&gt;
MMS Agent installer, and tell them how to install the PowerShell on&lt;br/&gt;
various versions of Windows so they can run the MMS Agent installer.&lt;br/&gt;
See Tad&apos;s note at the bottom of CS-2142, that&apos;s a starting point.&lt;/p&gt;

&lt;p&gt;*) After installing the agent, we need more thorough verification and&lt;br/&gt;
troubleshooting instructions. At the bottom of the &quot;installing on&lt;br/&gt;
windows&quot; section we should link them to the next step, which should be&lt;br/&gt;
&quot;basic troubleshooting&quot;. The &quot;Updating the MMS Agent&quot; section is the&lt;br/&gt;
least important and should move to the bottom. I think the customer in&lt;br/&gt;
CS-2142 &lt;b&gt;thought&lt;/b&gt; they&apos;d set up MMS correctly, but in fact they&lt;br/&gt;
haven&apos;t, so we need better instructions to verify that their agent is&lt;br/&gt;
connected to 10gen.&lt;/p&gt;

&lt;p&gt;*) We need a transition at the bottom of the &quot;Installing MMS on&lt;br/&gt;
Windows&quot; section, telling them what they&apos;ve accomplished and what to&lt;br/&gt;
do next. I believe they have accomplished running the MMS Agent now,&lt;br/&gt;
and at startup, and what they need to do next verify it works, then go&lt;br/&gt;
back to mms.10gen.com to complete configuration. Right now, there&apos;s a&lt;br/&gt;
weird aside about updating the agent, then the next section tells you&lt;br/&gt;
to click a &quot;+&quot; on a page. The Windows administrator, at this point, is&lt;br/&gt;
still looking at a terminal window, and ought to be told more&lt;br/&gt;
explicitly that he should switch to his web browser and visit&lt;br/&gt;
mms.10gen.com.&lt;/p&gt;</description>
                <environment></environment>
        <key id="30191">DOCS-122</key>
            <summary>Improve MMS installation instructions for Windows</summary>
                <type id="4" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14710&amp;avatarType=issuetype">Improvement</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="sridhar">Sridhar Nanjundeswaran</assignee>
                                    <reporter username="jesse@mongodb.com">A. Jesse Jiryu Davis</reporter>
                        <labels>
                    </labels>
                <created>Wed, 8 Feb 2012 17:56:36 +0000</created>
                <updated>Sat, 8 Sep 2012 01:51:13 +0000</updated>
                            <resolved>Sat, 10 Mar 2012 06:21:40 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                    <issuelinks>
                            <issuelinktype id="10012">
                    <name>Related</name>
                                                                <inwardlinks description="is related to">
                                                        </inwardlinks>
                                    </issuelinktype>
                    </issuelinks>
                <attachments>
                    </attachments>
                <subtasks>
                    </subtasks>
                <customfields>
                                                <customfield id="customfield_10050" key="com.atlassian.jira.toolkit:comments">
                        <customfieldname># Replies</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>0.0</customfieldvalue>
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    <customfield id="customfield_10052" key="com.atlassian.jira.toolkit:dayslastcommented">
                        <customfieldname>Days since reply</customfieldname>
                        <customfieldvalues>
                                        12 years, 2 weeks ago
    
                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_18254" key="com.onresolve.jira.groovy.groovyrunner:scripted-field">
                        <customfieldname>Dependencies</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue><![CDATA[]]></customfieldvalue>


                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_15850" key="com.atlassian.jira.plugins.jira-development-integration-plugin:devsummary">
                        <customfieldname>Development</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    <customfield id="customfield_10057" key="com.atlassian.jira.toolkit:lastusercommented">
                        <customfieldname>Last comment by Customer</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>false</customfieldvalue>
                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10056" key="com.atlassian.jira.toolkit:lastupdaterorcommenter">
                        <customfieldname>Last commenter</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>jess.mokrzecki@mongodb.com</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_11151" key="com.atlassian.jira.toolkit:LastCommentDate">
                        <customfieldname>Last public comment date</customfieldname>
                        <customfieldvalues>
                            12 years, 2 weeks ago
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                            <customfield id="customfield_10051" key="com.atlassian.jira.toolkit:participants">
                        <customfieldname>Participants</customfieldname>
                        <customfieldvalues>
                                        <customfieldvalue>jesse@mongodb.com</customfieldvalue>
            <customfieldvalue>sridhar</customfieldvalue>
    
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                        <customfield id="customfield_14254" key="com.pyxis.greenhopper.jira:gh-lexo-rank">
                        <customfieldname>Product Rank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>1|hrsi5z:</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                <customfield id="customfield_12550" key="com.pyxis.greenhopper.jira:gh-lexo-rank">
                        <customfieldname>Rank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>2|hrhhiv:</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10558" key="com.pyxis.greenhopper.jira:gh-global-rank">
                        <customfieldname>Rank (Obsolete)</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>15642</customfieldvalue>
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    <customfield id="customfield_10053" key="com.atlassian.jira.ext.charting:timeinstatus">
                        <customfieldname>Time In Status</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            <customfield id="customfield_14350" key="com.pyxis.greenhopper.jira:gh-lexo-rank">
                        <customfieldname>serverRank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>1|hrykpb:</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                </customfields>
    </item>
</channel>
</rss>