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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-12745] &quot;Cluster is missing an active mongos&quot; alert is possibly misleading</title>
                <link>https://jira.mongodb.org/browse/DOCS-12745</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;h2&gt;&lt;a name=&quot;Description&quot;&gt;&lt;/a&gt;Description&lt;/h2&gt;

&lt;p&gt;In the alerts documentation:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;&lt;a href=&quot;https://docs.cloudmanager.mongodb.com/reference/alerts/#sharded-cluster-alerts&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.cloudmanager.mongodb.com/reference/alerts/#sharded-cluster-alerts&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;&lt;a href=&quot;https://docs.opsmanager.mongodb.com/current/reference/alerts/#sharded-cluster-alerts&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.opsmanager.mongodb.com/current/reference/alerts/#sharded-cluster-alerts&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;For the condition &quot;Cluster is missing an active mongos&quot;, it says the alert trigger is &quot;Ops Manager cannot reach a mongos for the cluster.&quot; At least one customer was misled into believe that to mean they would be alerted if a &lt;tt&gt;mongos&lt;/tt&gt; router wasn&apos;t running. In fact, that alert will only fire if *&lt;b&gt;all&lt;/b&gt;* mongoesses are down.&lt;/p&gt;

&lt;p&gt;Please if possible change the alert trigger description to&lt;/p&gt;
&lt;blockquote&gt;&lt;p&gt;Ops Manager cannot reach &lt;b&gt;any&lt;/b&gt; of the mongos for the cluster.&lt;/p&gt;&lt;/blockquote&gt;
&lt;p&gt;&#160;&lt;/p&gt;
&lt;h2&gt;&lt;a name=&quot;Scopeofchanges&quot;&gt;&lt;/a&gt;Scope of changes&lt;/h2&gt;
&lt;h2&gt;&lt;a name=&quot;ImpacttoOtherDocs&quot;&gt;&lt;/a&gt;Impact to Other Docs&lt;/h2&gt;
&lt;h2&gt;&lt;a name=&quot;MVP%28WorkandDate%29&quot;&gt;&lt;/a&gt;MVP (Work and Date)&lt;/h2&gt;
&lt;h2&gt;&lt;a name=&quot;Resources%28ScopeorDesignDocs%2CInvision%2Cetc.%29&quot;&gt;&lt;/a&gt;Resources (Scope or Design Docs, Invision, etc.)&lt;/h2&gt;</description>
                <environment></environment>
        <key id="774897">DOCS-12745</key>
            <summary>&quot;Cluster is missing an active mongos&quot; alert is possibly misleading</summary>
                <type id="3" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14718&amp;avatarType=issuetype">Task</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="steve.renaker@mongodb.com">Steve Renaker</assignee>
                                    <reporter username="amit.jain@mongodb.com">Amit Jain</reporter>
                        <labels>
                            <label>Alerts</label>
                            <label>monitoring</label>
                    </labels>
                <created>Wed, 22 May 2019 21:57:31 +0000</created>
                <updated>Sun, 29 Oct 2023 13:56:22 +0000</updated>
                            <resolved>Thu, 23 May 2019 00:06:40 +0000</resolved>
                                                                    <component>Cloud Manager</component>
                    <component>Ops Manager</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>1</watches>
                                                                                                                <comments>
                            <comment id="2257280" author="steve.renaker" created="Thu, 23 May 2019 00:06:41 +0000"  >&lt;p&gt;PR:&#160;&lt;a href=&quot;https://github.com/10gen/mms-docs/pull/2346&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/mms-docs/pull/2346&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="2257278" author="xgen-internal-githook" created="Thu, 23 May 2019 00:06:12 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;Steve Renaker&apos;, &apos;email&apos;: &apos;steve.renaker@mongodb.com&apos;, &apos;username&apos;: &apos;steveren&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-12745&quot; title=&quot;&amp;quot;Cluster is missing an active mongos&amp;quot; alert is possibly misleading&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-12745&quot;&gt;&lt;del&gt;DOCS-12745&lt;/del&gt;&lt;/a&gt;: &apos;Cluster is missing an active mongos&apos; alert is possibly misleading (#2346)&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/10gen/mms-docs/commit/bccd22659474afceec69d2b048ad2077c6800a37&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/mms-docs/commit/bccd22659474afceec69d2b048ad2077c6800a37&lt;/a&gt;&lt;/p&gt;</comment>
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