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        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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            <title>[DOCS-13555] [Atlas] Update Organization Owner Minimum</title>
                <link>https://jira.mongodb.org/browse/DOCS-13555</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;h2&gt;&lt;a name=&quot;Description&quot;&gt;&lt;/a&gt;Description&lt;/h2&gt;
&lt;p&gt;We often have users reach out when an organization owner has either left the company or is unavailable. In a lot of orgs, there is only one organization owner, so when this occurs, users are left with limited permissions and frequently ask if we can adjust the permissions of &apos;X&apos; user. At that point, we guide the customer through the steps to adjust this on their end (as outlined in the &lt;a href=&quot;https://wiki.corp.mongodb.com/display/MMS/Cloud+TAM+Frequently+Asked+Questions+FAQ#CloudTAMFrequentlyAskedQuestionsFAQ-Q:Myuser/customerisnolongerwiththecompany,pleasesetthisotherpersonasorgowner.&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;TAM FAQ wiki&lt;/a&gt;) as it cannot be performed on their behalf due to security reasons.&lt;/p&gt;

&lt;p&gt;With that said, I think it would be helpful to have this mentioned in the &lt;a href=&quot;https://docs.atlas.mongodb.com/access/manage-org-users/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;manage organization users&lt;/a&gt; documentation (that we cannot adjust Atlas user permissions) - or at the very least we should mention that the best practice should be to have two organization owners at minimum.&lt;/p&gt;

&lt;h2&gt;&lt;a name=&quot;Scopeofchanges&quot;&gt;&lt;/a&gt;Scope of changes&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;ImpacttoOtherDocs&quot;&gt;&lt;/a&gt;Impact to Other Docs&lt;/h2&gt;

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        <key id="1300382">DOCS-13555</key>
            <summary>[Atlas] Update Organization Owner Minimum</summary>
                <type id="3" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14718&amp;avatarType=issuetype">Task</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="zach.carr@mongodb.com">Zachary Carr</assignee>
                                    <reporter username="holly.barnett@mongodb.com">Holly Barnett</reporter>
                        <labels>
                    </labels>
                <created>Wed, 1 Apr 2020 17:21:58 +0000</created>
                <updated>Sun, 29 Oct 2023 13:55:14 +0000</updated>
                            <resolved>Fri, 3 Apr 2020 14:53:12 +0000</resolved>
                                                                    <component>Atlas</component>
                        <due></due>
                            <votes>4</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="3025106" author="zach.carr" created="Fri, 3 Apr 2020 14:53:12 +0000"  >&lt;p&gt;Merged to master and published.&lt;/p&gt;</comment>
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