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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-13825] [TOOLS] mongodump 4.2 error when run against MongoDB 3.4</title>
                <link>https://jira.mongodb.org/browse/DOCS-13825</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;h2&gt;&lt;a name=&quot;Description&quot;&gt;&lt;/a&gt;Description&lt;/h2&gt;
&lt;p&gt;User confusion re: MongoDB compatibility policy for pre-100 tools releases. Not sure what the best way of clarifying this in the docs would be.&lt;/p&gt;

&lt;p&gt;Engineering Description&lt;/p&gt;
&lt;h4&gt;&lt;a name=&quot;Issue%3A&quot;&gt;&lt;/a&gt;Issue:&lt;/h4&gt;

&lt;p&gt;From the linked support request, it appears there is an incompatibility between &lt;font color=&quot;red&quot;&gt;&lt;tt&gt;mongodump&lt;/tt&gt;&lt;/font&gt; version 4.2 and MongoDB 3.4.22.&lt;/p&gt;

&lt;p&gt;The error as reported by the customer is:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;The mongodb dump for collection deviceOperation on cluster &amp;lt;CLUSTER_NAME&amp;gt; is failing with the following error.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;==========&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;Failed: error creating intents to dump: error counting &amp;lt;CLUSTER_NAME&amp;gt;.deviceOperation: connection&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;==========&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;The command which triggered this error was:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;mongodump --uri &quot;mongodb://&amp;lt;User&amp;gt;:&amp;lt;Password&amp;gt;@&amp;lt;NAMES_OF_ALL_NODES&amp;gt;/&amp;lt;DATABASE_NAME&amp;gt;?ssl=true&amp;amp;replicaSet=&amp;lt;CLUSTER_NAME&amp;gt;&amp;amp;authSource=admin&quot; --out &amp;lt;FILENAME. --collection &amp;lt;COLLECTION_NAME&amp;gt;&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;h4&gt;&lt;a name=&quot;Workaround%3A&quot;&gt;&lt;/a&gt;Workaround:&lt;/h4&gt;

&lt;p&gt;Use version 4.0.x of the &lt;font color=&quot;red&quot;&gt;&lt;tt&gt;mongodump&lt;/tt&gt;&lt;/font&gt;.&lt;/p&gt;

&lt;p&gt;&amp;#8212;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Please verify if this is a bug, or a known incompatibility.&lt;/li&gt;
	&lt;li&gt;Please review the other tools in the 4.2 release to determine if there are other incompatibilities/bugs with supported previous versions of MongoDB.&lt;/li&gt;
	&lt;li&gt;If this is a known incompatibility, or a fix is not planned, please open a documentation ticket to update our customer-facing documentation with the information.&lt;/li&gt;
&lt;/ul&gt;


&lt;h2&gt;&lt;a name=&quot;Scopeofchanges&quot;&gt;&lt;/a&gt;Scope of changes&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;ImpacttoOtherDocs&quot;&gt;&lt;/a&gt;Impact to Other Docs&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;MVP%28WorkandDate%29&quot;&gt;&lt;/a&gt;MVP (Work and Date)&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;Resources%28ScopeorDesignDocs%2CInvision%2Cetc.%29&quot;&gt;&lt;/a&gt;Resources (Scope or Design Docs, Invision, etc.)&lt;/h2&gt;
</description>
                <environment></environment>
        <key id="1438562">DOCS-13825</key>
            <summary>[TOOLS] mongodump 4.2 error when run against MongoDB 3.4</summary>
                <type id="3" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14718&amp;avatarType=issuetype">Task</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="12300">Won&apos;t Do</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="-1">None</reporter>
                        <labels>
                    </labels>
                <created>Tue, 11 Aug 2020 19:35:06 +0000</created>
                <updated>Mon, 30 Oct 2023 20:19:33 +0000</updated>
                                                            <fixVersion>Server_Docs_20231030</fixVersion>
                                    <component>manual</component>
                    <component>tools</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="4940367" author="edu.bot" created="Mon, 31 Oct 2022 16:04:13 +0000"  >&lt;p&gt;Hello! This ticket has been closed due to inactivity. If you believe this ticket is still important, please reopen it and leave a comment to explain why. Thank you!&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10320">
                    <name>Documented</name>
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                                        <issuelink>
            <issuekey id="922486">TOOLS-2698</issuekey>
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