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        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-13837] We&apos;re sorry, an unexpected error has occurred</title>
                <link>https://jira.mongodb.org/browse/DOCS-13837</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;h2&gt;&lt;a name=&quot;Description&quot;&gt;&lt;/a&gt;Description&lt;/h2&gt;
&lt;p&gt;Hi Team,&#160;&lt;/p&gt;

&lt;p&gt;I am using Mongo Ops manager for deployment and created sharded cluster. I am getting below error while setting or enabling backup:&lt;/p&gt;

&lt;p&gt;&#160; &lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://jira.mongodb.org/secure/attachment/274209/274209_image-2020-08-17-19-20-38-654.png&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/p&gt;

&lt;h2&gt;&lt;a name=&quot;Scopeofchanges&quot;&gt;&lt;/a&gt;Scope of changes&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;ImpacttoOtherDocs&quot;&gt;&lt;/a&gt;Impact to Other Docs&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;MVP%28WorkandDate%29&quot;&gt;&lt;/a&gt;MVP (Work and Date)&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;Resources%28ScopeorDesignDocs%2CInvision%2Cetc.%29&quot;&gt;&lt;/a&gt;Resources (Scope or Design Docs, Invision, etc.)&lt;/h2&gt;
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                <environment>Mongo Ops Manager-Shard Cluster</environment>
        <key id="1443954">DOCS-13837</key>
            <summary>We&apos;re sorry, an unexpected error has occurred</summary>
                <type id="3" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14718&amp;avatarType=issuetype">Task</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="hina.chawda@sita.aero">Hina Chawda</reporter>
                        <labels>
                    </labels>
                <created>Mon, 17 Aug 2020 13:50:29 +0000</created>
                <updated>Mon, 30 Oct 2023 20:19:26 +0000</updated>
                            <resolved>Thu, 20 Aug 2020 19:13:02 +0000</resolved>
                                    <version>4.2.0</version>
                                    <fixVersion>Server_Docs_20231030</fixVersion>
                                    <component>Automation</component>
                    <component>Queryable Backups</component>
                    <component>tools</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>1</watches>
                                                                                                                <comments>
                            <comment id="3349731" author="john.williams" created="Thu, 20 Aug 2020 19:13:02 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=hina.chawda%40sita.aero&quot; class=&quot;user-hover&quot; rel=&quot;hina.chawda@sita.aero&quot;&gt;hina.chawda@sita.aero&lt;/a&gt;! Thanks for filing. This looks like a product issue, not a documentation issue. See&#160;&lt;a href=&quot;https://support.mongodb.com/welcome&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://support.mongodb.com/welcome&lt;/a&gt;&#160;to get in touch with MongoDB support.&lt;/p&gt;</comment>
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                            <attachment id="274209" name="image-2020-08-17-19-20-38-654.png" size="66828" author="hina.chawda@sita.aero" created="Mon, 17 Aug 2020 13:49:53 +0000"/>
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