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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-13937] Atlas &amp; Support Portal sync </title>
                <link>https://jira.mongodb.org/browse/DOCS-13937</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;h2&gt;&lt;a name=&quot;Description&quot;&gt;&lt;/a&gt;Description&lt;/h2&gt;
&lt;p&gt;Hi Team,&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;is there or can we add&#160;documentation for Atlas &amp;amp; Support Portal sync in the Docs?&lt;/p&gt;


&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Thanks,&lt;/p&gt;

&lt;p&gt;Vanessa&lt;/p&gt;

&lt;h2&gt;&lt;a name=&quot;Scopeofchanges&quot;&gt;&lt;/a&gt;Scope of changes&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;ImpacttoOtherDocs&quot;&gt;&lt;/a&gt;Impact to Other Docs&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;MVP%28WorkandDate%29&quot;&gt;&lt;/a&gt;MVP (Work and Date)&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;Resources%28ScopeorDesignDocs%2CInvision%2Cetc.%29&quot;&gt;&lt;/a&gt;Resources (Scope or Design Docs, Invision, etc.)&lt;/h2&gt;
</description>
                <environment></environment>
        <key id="1518667">DOCS-13937</key>
            <summary>Atlas &amp; Support Portal sync </summary>
                <type id="4" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14710&amp;avatarType=issuetype">Improvement</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13203">Gone away</resolution>
                                        <assignee username="zach.carr@mongodb.com">Zachary Carr</assignee>
                                    <reporter username="vanessa.baxmann@mongodb.com">Vanessa Baxmann</reporter>
                        <labels>
                    </labels>
                <created>Mon, 19 Oct 2020 17:26:17 +0000</created>
                <updated>Fri, 27 Oct 2023 20:16:04 +0000</updated>
                            <resolved>Tue, 3 Jan 2023 17:29:53 +0000</resolved>
                                                                    <component>Atlas</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="5087516" author="zach.carr" created="Tue, 3 Jan 2023 17:29:53 +0000"  >&lt;p&gt;I&apos;m closing this ticket because there hasn&apos;t been activity in a while. Please feel free to reopen if this is still needed!&#160;&lt;/p&gt;</comment>
                            <comment id="3460912" author="JIRAUSER1253670" created="Fri, 23 Oct 2020 10:22:01 +0000"  >&lt;p&gt;Hi Zachary,&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;thanks for getting back - I&apos;m bringing our SA Benjamin Schubert in here.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=benjamin.schubert&quot; class=&quot;user-hover&quot; rel=&quot;benjamin.schubert&quot;&gt;benjamin.schubert&lt;/a&gt;&#160;what do you think?&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Thanks,&lt;/p&gt;

&lt;p&gt;Vanessa&lt;/p&gt;</comment>
                            <comment id="3459677" author="zach.carr" created="Thu, 22 Oct 2020 17:49:56 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=vanessa.baxmann&quot; class=&quot;user-hover&quot; rel=&quot;vanessa.baxmann&quot;&gt;vanessa.baxmann&lt;/a&gt;, could you provide some more info? Specifically: &lt;/p&gt;

&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;I&apos;m not familiar with Support Portal syncing, could you drop a link to the relevant pieces so I can be sure I&apos;m thinking about the right thing?&lt;/li&gt;
	&lt;li&gt;Is this something that makes sense as an &lt;a href=&quot;https://docs.atlas.mongodb.com/reference/faq/support/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;FAQ item, under support&lt;/a&gt;, or do you think this is a larger topic?&lt;/li&gt;
&lt;/ul&gt;



&lt;p&gt;Thank you!&lt;/p&gt;</comment>
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