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        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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            <title>[DOCS-14164] [OM] Add an explanation of how blocks work in S3 and Filesystem stores</title>
                <link>https://jira.mongodb.org/browse/DOCS-14164</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;h2&gt;&lt;a name=&quot;Description&quot;&gt;&lt;/a&gt;Description&lt;/h2&gt;
&lt;p&gt;We regularly get confusion from customers as to why some older files still exist in their snapshot storage.&#160; In their mind, they are envisioning a world where the snapshot replaces everything (full backup), but in truth, S3 does an incremental, so older blocks that have been unchanged will remain while newer blocks keep coming in.&#160; We self clean up old blocks as snapshots fall off, but in some cases, certain blocks may not go away for a while.&lt;/p&gt;

&lt;p&gt;The issue/risk for customers in OM is that they also have to manage their S3 and filesystem stores, which means they often have direct access to these endpoints.&#160; In some cases, customers try to reduce storage costs by expiring these blocks based on time outside of ops manager verses allowing us to manage.&#160; This ultimately ensures corrupted snapshots with restores.&#160;&#160;&lt;/p&gt;

&lt;p&gt;We need a page or section on or around&#160;&lt;a href=&quot;https://docs.opsmanager.mongodb.com/v4.4/tutorial/manage-s3-blockstore-storage/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.opsmanager.mongodb.com/v4.4/tutorial/manage-s3-blockstore-storage/index.html&lt;/a&gt;&#160;that better explains how this works.&#160; The ultimate goal here is to prevent accidental foot shooting and gives support a simple way to point and educate customers on the behavior.&#160;&#160;&lt;/p&gt;

&lt;h2&gt;&lt;a name=&quot;Scopeofchanges&quot;&gt;&lt;/a&gt;Scope of changes&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;ImpacttoOtherDocs&quot;&gt;&lt;/a&gt;Impact to Other Docs&lt;/h2&gt;

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        <key id="1603844">DOCS-14164</key>
            <summary>[OM] Add an explanation of how blocks work in S3 and Filesystem stores</summary>
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                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="10038" iconUrl="https://jira.mongodb.org/images/icons/subtask.gif" description="">Backlog</status>
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                                    <resolution id="-1">Unresolved</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="joshua.maag@mongodb.com">Joshua Maag</reporter>
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                <created>Thu, 28 Jan 2021 20:43:26 +0000</created>
                <updated>Wed, 8 Nov 2023 20:36:53 +0000</updated>
                                                                            <component>Ops Manager</component>
                        <due></due>
                            <votes>0</votes>
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