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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-14544] Unable to open https://docs.mongodb.com/ ( serveral mongod websites down based on http://status.mongodb.com/)</title>
                <link>https://jira.mongodb.org/browse/DOCS-14544</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;We are unable to access &lt;a href=&quot;https://docs.mongodb.com/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.mongodb.com/&lt;/a&gt;  and other mongodb.com sites and getting 503 failure.&lt;/p&gt;

&lt;p&gt;Seems to be related to &lt;a href=&quot;https://status.fastly.com/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Fastly service&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;Attaching screenshots&lt;/p&gt;</description>
                <environment></environment>
        <key id="1772608">DOCS-14544</key>
            <summary>Unable to open https://docs.mongodb.com/ ( serveral mongod websites down based on http://status.mongodb.com/)</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="2" iconUrl="https://jira.mongodb.org/images/icons/priorities/critical.svg">Critical - P2</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13201">Fixed</resolution>
                                        <assignee username="allison.moore@mongodb.com">Allison Reinheimer Moore</assignee>
                                    <reporter username="narinder.malik@mongodb.com">Narinder Malik</reporter>
                        <labels>
                    </labels>
                <created>Tue, 8 Jun 2021 10:38:56 +0000</created>
                <updated>Sun, 29 Oct 2023 13:53:48 +0000</updated>
                            <resolved>Tue, 8 Jun 2021 17:31:25 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="3866846" author="allison.moore@10gen.com" created="Tue, 8 Jun 2021 17:31:25 +0000"  >&lt;p&gt;Fastly sorted itself out, so closing accordingly.&lt;/p&gt;</comment>
                            <comment id="3866066" author="elle.shwer" created="Tue, 8 Jun 2021 14:08:34 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=allison.moore&quot; class=&quot;user-hover&quot; rel=&quot;allison.moore&quot;&gt;allison.moore&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="3866055" author="alex.dao" created="Tue, 8 Jun 2021 14:05:53 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=elle.shwer&quot; class=&quot;user-hover&quot; rel=&quot;elle.shwer&quot;&gt;elle.shwer&lt;/a&gt;, &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=deepak.shah&quot; class=&quot;user-hover&quot; rel=&quot;deepak.shah&quot;&gt;deepak.shah&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="3865756" author="idan.sher" created="Tue, 8 Jun 2021 11:04:23 +0000"  >&lt;p&gt;Monitoring - The issue has been identified and a fix has been applied. Customers may experience increased origin load as global services return.&lt;br/&gt;
Jun 8, 10:57 UTC&lt;/p&gt;


&lt;p&gt;Services should be up now.&lt;/p&gt;</comment>
                            <comment id="3865725" author="idan.sher" created="Tue, 8 Jun 2021 10:48:00 +0000"  >&lt;p&gt;&lt;a href=&quot;https://status.fastly.com/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://status.fastly.com/&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Identified - The issue has been identified and a fix is being implemented.&lt;br/&gt;
Jun 8, 10:44 UTC&lt;br/&gt;
Update - We are continuing to investigate this issue.&lt;br/&gt;
Jun 8, 10:26 UTC&lt;br/&gt;
Update - We are continuing to investigate this issue.&lt;br/&gt;
Jun 8, 10:23 UTC&lt;br/&gt;
Update - We are continuing to investigate this issue.&lt;br/&gt;
Jun 8, 10:21 UTC&lt;br/&gt;
Update - We are continuing to investigate this issue.&lt;br/&gt;
Jun 8, 10:11 UTC&lt;br/&gt;
Update - We are continuing to investigate this issue.&lt;br/&gt;
Jun 8, 10:07 UTC&lt;br/&gt;
Investigating - We&apos;re currently investigating potential impact to performance with our CDN services.&lt;br/&gt;
Jun 8, 09:58 UTC&lt;/p&gt;</comment>
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                <attachments>
                            <attachment id="319229" name="Screenshot 2021-06-08 at 10.59.48.png" size="71173" author="narinder.malik@mongodb.com" created="Tue, 8 Jun 2021 10:38:24 +0000"/>
                            <attachment id="319228" name="Screenshot 2021-06-08 at 11.00.54.png" size="109426" author="narinder.malik@mongodb.com" created="Tue, 8 Jun 2021 10:38:24 +0000"/>
                            <attachment id="319227" name="Screenshot 2021-06-08 at 11.30.58.png" size="73559" author="narinder.malik@mongodb.com" created="Tue, 8 Jun 2021 10:38:24 +0000"/>
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