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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-14707] [O/CM] clarify pagerduty api key usage</title>
                <link>https://jira.mongodb.org/browse/DOCS-14707</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;h2&gt;&lt;a name=&quot;Description&quot;&gt;&lt;/a&gt;Description&lt;/h2&gt;
&lt;p&gt;In the docs for&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;&lt;a href=&quot;https://docs.atlas.mongodb.com/tutorial/third-party-service-integrations/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Monitoring Integrations in Atlas&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;&lt;a href=&quot;https://docs.cloudmanager.mongodb.com/tutorial/monitoring-integrations/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Manage Alert Configurations in Cloud Manager&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;&lt;a href=&quot;https://docs.opsmanager.mongodb.com/current/tutorial/manage-alert-configurations/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Manage Alert Configurations in Ops Manager&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;There&apos;s a note:&lt;/p&gt;

&lt;blockquote&gt;&lt;p&gt;PagerDuty decommissioned their v1 API key in October 2018. If you have a v1 key, you can continue to use that key with Atlas. All new PagerDuty keys use their v2 API, but Atlas does not support their v2 key. If you don&apos;t have their v1 key, use Webhook instead of PagerDuty.&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;However this is slightly misleading.  Please change the note to reflect that the &lt;b&gt;REST&lt;/b&gt; API v1 was decommissioned.  Our monitoring integrations work just fine with PagerDuty&apos;s Events API v1.  PD prioritizes the Events API V2, they will need to search for the Events API v1 manually.&lt;/p&gt;

&lt;p&gt; &lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;a id=&quot;328386_thumb&quot; href=&quot;https://jira.mongodb.org/secure/attachment/328386/328386_image-2021-06-11-16-59-47-891.png&quot; title=&quot;image-2021-06-11-16-59-47-891.png&quot; file-preview-type=&quot;image&quot; file-preview-id=&quot;328386&quot; file-preview-title=&quot;image-2021-06-11-16-59-47-891.png&quot;&gt;&lt;img src=&quot;https://jira.mongodb.org/secure/thumbnail/328386/_thumb_328386.png&quot; style=&quot;border: 0px solid black&quot; role=&quot;presentation&quot;/&gt;&lt;/a&gt;&lt;/span&gt; &lt;/p&gt;

&lt;p&gt;My proposed change for the note is:&lt;/p&gt;

&lt;blockquote&gt;&lt;p&gt;PagerDuty decommissioned their REST API v1 key in October 2018. If you have a v1 key, you can continue to use that key with Atlas. All new PagerDuty keys use their REST API v2, but Atlas does not support those v2 keys. If you don&apos;t have their REST API v1 key, please use the PagerDuty Events API v1 integration key instead.&lt;/p&gt;&lt;/blockquote&gt;

&lt;h2&gt;&lt;a name=&quot;Scopeofchanges&quot;&gt;&lt;/a&gt;Scope of changes&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;ImpacttoOtherDocs&quot;&gt;&lt;/a&gt;Impact to Other Docs&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;MVP%28WorkandDate%29&quot;&gt;&lt;/a&gt;MVP (Work and Date)&lt;/h2&gt;

&lt;h2&gt;&lt;a name=&quot;Resources%28ScopeorDesignDocs%2CInvision%2Cetc.%29&quot;&gt;&lt;/a&gt;Resources (Scope or Design Docs, Invision, etc.)&lt;/h2&gt;
</description>
                <environment></environment>
        <key id="1840928">DOCS-14707</key>
            <summary>[O/CM] clarify pagerduty api key usage</summary>
                <type id="3" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14718&amp;avatarType=issuetype">Task</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="corry.root@mongodb.com">Corry Root</assignee>
                                    <reporter username="corry.root@mongodb.com">Corry Root</reporter>
                        <labels>
                            <label>integrations</label>
                    </labels>
                <created>Wed, 4 Aug 2021 13:39:07 +0000</created>
                <updated>Wed, 4 Aug 2021 20:17:12 +0000</updated>
                            <resolved>Wed, 4 Aug 2021 20:17:07 +0000</resolved>
                                                                    <component>Cloud Manager</component>
                    <component>Ops Manager</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>1</watches>
                                                                                                                                                            <comments>
                            <comment id="3981553" author="xgen-internal-githook" created="Wed, 4 Aug 2021 20:15:52 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;corryroot&apos;, &apos;email&apos;: &apos;72401712+corryroot@users.noreply.github.com&apos;, &apos;username&apos;: &apos;corryroot&apos;}
&lt;p&gt;Message: (&lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-14711&quot; title=&quot;[OM] Backport DOCS-14707 to v4.4&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-14711&quot;&gt;&lt;del&gt;DOCS-14711&lt;/del&gt;&lt;/a&gt;): Backport &lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-14707&quot; title=&quot;[O/CM] clarify pagerduty api key usage&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-14707&quot;&gt;&lt;del&gt;DOCS-14707&lt;/del&gt;&lt;/a&gt; to v4.4. (#3915)&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;(DOCSP-14707) Updated PagerDuty note.&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;(DOCSP-14707): Incorporated Kailie&apos;s feedback.&lt;br/&gt;
Branch: v4.4&lt;br/&gt;
&lt;a href=&quot;https://github.com/10gen/mms-docs/commit/88020b10aee05492b15d97d79e00e66431190623&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/mms-docs/commit/88020b10aee05492b15d97d79e00e66431190623&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="3981500" author="xgen-internal-githook" created="Wed, 4 Aug 2021 20:00:30 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;name&apos;: &apos;corryroot&apos;, &apos;email&apos;: &apos;72401712+corryroot@users.noreply.github.com&apos;, &apos;username&apos;: &apos;corryroot&apos;}
&lt;p&gt;Message: (&lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-14710&quot; title=&quot;[OM] Backport DOCS-14707 to v5.0&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-14710&quot;&gt;&lt;del&gt;DOCS-14710&lt;/del&gt;&lt;/a&gt;): Backport &lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-14707&quot; title=&quot;[O/CM] clarify pagerduty api key usage&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-14707&quot;&gt;&lt;del&gt;DOCS-14707&lt;/del&gt;&lt;/a&gt; to v5.0. (#3915)&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;(DOCSP-14707) Updated PagerDuty note.&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;(DOCSP-14707): Incorporated Kailie&apos;s feedback.&lt;br/&gt;
Branch: v5.0&lt;br/&gt;
&lt;a href=&quot;https://github.com/10gen/mms-docs/commit/ad8212c7612fce870792d7b4b7f9249dd9f5c7c0&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/mms-docs/commit/ad8212c7612fce870792d7b4b7f9249dd9f5c7c0&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="3981454" author="JIRAUSER1257146" created="Wed, 4 Aug 2021 19:48:45 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=amit.jain&quot; class=&quot;user-hover&quot; rel=&quot;amit.jain&quot;&gt;amit.jain&lt;/a&gt;,&#160;I updated the PagerDuty note on the following page.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://docs-opsmanager-staging.mongodb.com/docsworker-xlarge/DOCSP-14707/tutorial/manage-alert-configurations.html#select-the-notification-method&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;OM STAGE&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://docs-cloudmanager-staging.mongodb.com/docsworker-xlarge/DOCSP-14707/tutorial/manage-alert-configurations.html#select-the-notification-method&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;CM STAGE&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://workerpool-boxgs.mongodbstitch.com/pages/job.html?jobId=610ae1e9382fd7618eebac02&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;BUILD&lt;/a&gt;&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10720">
                    <name>Cloners</name>
                                            <outwardlinks description="clones">
                                        <issuelink>
            <issuekey id="1777701">DOCS-14559</issuekey>
        </issuelink>
                            </outwardlinks>
                                                        </issuelinktype>
                            <issuelinktype id="10012">
                    <name>Related</name>
                                            <outwardlinks description="related to">
                                                        </outwardlinks>
                                                        </issuelinktype>
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                <attachments>
                            <attachment id="328386" name="image-2021-06-11-16-59-47-891.png" size="71003" author="corry.root@mongodb.com" created="Wed, 4 Aug 2021 13:39:09 +0000"/>
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                <subtasks>
                            <subtask id="1841431">DOCS-14710</subtask>
                            <subtask id="1841432">DOCS-14711</subtask>
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