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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-14714] Documentation Review - BI Connector for macOS Excel</title>
                <link>https://jira.mongodb.org/browse/DOCS-14714</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;I&apos;ve recently had in&#160;Intercom Chat where a user was having difficulties with setting up BI Connector for macOS Excel with their Atlas Cluster - &lt;a href=&quot;https://app.intercom.com/a/apps/qq7v0gqb/inbox/inbox/4610024/conversations/36687800989265&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://app.intercom.com/a/apps/qq7v0gqb/inbox/inbox/4610024/conversations/36687800989265&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;The user was following this documentation - &lt;a href=&quot;https://docs.atlas.mongodb.com/tutorial/connect-bic-excel/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.atlas.mongodb.com/tutorial/connect-bic-excel/&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;I have followed the documentation myself and have also been having difficulties&#160;with replicating this. I have listed my findings below:&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Listed in the Prerequisites, there is a dot point which says, &quot;Install&#160;&lt;a href=&quot;http://opldownload.s3.amazonaws.com/uda/components/7.0/universal-apple-macosx10.7-32/mxkozzzz.dmg&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;iODBC&lt;/a&gt;&quot;. Unfortunately, it seems that this link is broken. I tried Googling iODBC and went to their website but there was no SSL certificate and I didn&apos;t feel safe downloading content from it.&lt;/li&gt;
	&lt;li&gt;There is another Perquisite which says to, &quot;Create a system&#160;&lt;a href=&quot;https://docs.atlas.mongodb.com/tutorial/create-system-dsn/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Data Source Name (DSN)&lt;/a&gt;&quot; This link then leads you to downloading the MongoDB ODBC Driver via this link-&#160; &quot;&lt;a href=&quot;https://github.com/mongodb/mongo-odbc-driver/releases/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;MongoDB ODBC Driver for BI Connector&lt;/a&gt;&quot;. Unfortunately, when trying to download and install the latest package, I am shown this error message: &lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://jira.mongodb.org/secure/attachment/328533/328533_image-2021-08-05-11-12-04-418.png&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ol&gt;



&lt;p&gt;Please let me know if I&apos;m doing something wrong here? But if not, could we please have someone review and update the documentation procedure?&lt;/p&gt;

&lt;p&gt;Please let me know if you need me to provide any further information as well.&lt;/p&gt;</description>
                <environment></environment>
        <key id="1841794">DOCS-14714</key>
            <summary>Documentation Review - BI Connector for macOS Excel</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="4" iconUrl="https://jira.mongodb.org/images/icons/priorities/minor.svg">Minor - P4</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="13203">Gone away</resolution>
                                        <assignee username="zach.carr@mongodb.com">Zachary Carr</assignee>
                                    <reporter username="harrison.willcox@mongodb.com">Harrison Willcox</reporter>
                        <labels>
                    </labels>
                <created>Thu, 5 Aug 2021 01:17:18 +0000</created>
                <updated>Fri, 27 Oct 2023 20:16:01 +0000</updated>
                            <resolved>Thu, 14 Sep 2023 18:31:03 +0000</resolved>
                                                                    <component>BI Connector</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="5705149" author="zach.carr" created="Thu, 14 Sep 2023 18:31:03 +0000"  >&lt;p&gt;Closing along with other BIC docs improvements after a discussion with the PM - ODBC driver instructions have been reworked&lt;/p&gt;</comment>
                            <comment id="4345026" author="zach.carr" created="Wed, 9 Feb 2022 15:00:14 +0000"  >&lt;p&gt;Sounds good Alexi, talk to you soon.&lt;/p&gt;

&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=harrison.willcox&quot; class=&quot;user-hover&quot; rel=&quot;harrison.willcox&quot;&gt;harrison.willcox&lt;/a&gt;, I&apos;ll have an update after I meet with Alexi.&lt;/p&gt;</comment>
                            <comment id="4344757" author="JIRAUSER1260887" created="Wed, 9 Feb 2022 13:33:27 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=zach.carr&quot; class=&quot;user-hover&quot; rel=&quot;zach.carr&quot;&gt;zach.carr&lt;/a&gt; - I will put some time on your calendar so we can regroup on the BIC doc reorganization and see if we can get that all scheduled to go into the production docs.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;cc:&#160;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=harrison.willcox&quot; class=&quot;user-hover&quot; rel=&quot;harrison.willcox&quot;&gt;harrison.willcox&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="4344095" author="JIRAUSER1258702" created="Wed, 9 Feb 2022 02:13:57 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=zach.carr&quot; class=&quot;user-hover&quot; rel=&quot;zach.carr&quot;&gt;zach.carr&lt;/a&gt; &lt;/p&gt;

&lt;p&gt;Just touching base to see if there was any updates on this case?&lt;/p&gt;

&lt;p&gt;Cheers!&lt;/p&gt;</comment>
                            <comment id="4022462" author="zach.carr" created="Wed, 25 Aug 2021 18:15:49 +0000"  >&lt;p&gt;Adding this to the BIC Docs Improvement epic to address along with other updates.&lt;/p&gt;</comment>
                            <comment id="3983915" author="JIRAUSER1260887" created="Thu, 5 Aug 2021 19:43:07 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=zach.carr&quot; class=&quot;user-hover&quot; rel=&quot;zach.carr&quot;&gt;zach.carr&lt;/a&gt;&#160;- I have been reviewing the BIC documentation as I had to rely on it to get it all set up (for my on boarding). I will put something on your calendar to share my thoughts as I have been documenting some of the same things Bethany has stated. It can be circular in parts and when she mentions Windows vs. Mac - I too got hung up following the wrong set of instruction. I think we can make a few changes that will be very impactful - fingers crossed.&lt;/p&gt;</comment>
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