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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
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    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-3833] Upgrading MMS backup-agent Ubuntu requires dpkg -r and dpkg -P</title>
                <link>https://jira.mongodb.org/browse/DOCS-3833</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;The MMS backup agent documentation [the &quot;&lt;tt&gt;Update&lt;/tt&gt; &quot; instructions (Settings -&amp;gt; Backup Agent -&amp;gt; Ubuntu -&amp;gt; Update)] for updating from a old agent (1.6.1) to the latest (2.2.2) does not provide guidance where a purge from the package manager may be necessary. Is it possible to add a third option to these pages &quot;&lt;tt&gt;Troubleshooting&lt;/tt&gt;&quot; which deals per platform with the common cases such as completely removing all traces of the agent and recommending a fresh install rather than update ?&lt;/p&gt;

&lt;p&gt;Thanks!&lt;br/&gt;
Eon&lt;/p&gt;</description>
                <environment>Ubuntu 12.02+, MMS backup agent 1.6.1 to 2.2.2</environment>
        <key id="149495">DOCS-3833</key>
            <summary>Upgrading MMS backup-agent Ubuntu requires dpkg -r and dpkg -P</summary>
                <type id="3" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14718&amp;avatarType=issuetype">Task</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="bgrabar">Bob Grabar</assignee>
                                    <reporter username="eoin.brazil@mongodb.com">Eoin Brazil</reporter>
                        <labels>
                    </labels>
                <created>Mon, 28 Jul 2014 16:11:00 +0000</created>
                <updated>Mon, 16 Mar 2015 23:57:21 +0000</updated>
                            <resolved>Fri, 30 Jan 2015 17:36:08 +0000</resolved>
                                                    <fixVersion>v1.3.17</fixVersion>
                                    <component>Cloud Manager</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>5</watches>
                                                                                                                <comments>
                            <comment id="818152" author="xgen-internal-githook" created="Fri, 30 Jan 2015 19:37:15 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{u&apos;username&apos;: u&apos;bgrabar&apos;, u&apos;name&apos;: u&apos;Bob Grabar&apos;, u&apos;email&apos;: u&apos;bob.grabar@10gen.com&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-3833&quot; title=&quot;Upgrading MMS backup-agent Ubuntu requires dpkg -r and dpkg -P&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-3833&quot;&gt;&lt;del&gt;DOCS-3833&lt;/del&gt;&lt;/a&gt; purge pre-2.0 Backup Agent when updating&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/10gen/mms-docs/commit/e38e06b9cdd1d99e5e0c8dd7d7dacc1c9dd2e93c&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/mms-docs/commit/e38e06b9cdd1d99e5e0c8dd7d7dacc1c9dd2e93c&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="817601" author="eoin.brazil" created="Fri, 30 Jan 2015 17:29:58 +0000"  >&lt;p&gt;Hi Bob,&lt;/p&gt;

&lt;p&gt;That&apos;s perfect, the -P option will remove any existing config files.&lt;/p&gt;

&lt;p&gt;Thanks!&lt;br/&gt;
Eoin&lt;/p&gt;

&lt;p&gt;&lt;b&gt;EDIT&lt;/b&gt;: Clicked the wrong button but please consider this reviewed and ready to resolve out!&lt;/p&gt;</comment>
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