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    <title>MongoDB Jira</title>
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    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-4986] Document that Kerberos usernames must be in all uppercase on Windows</title>
                <link>https://jira.mongodb.org/browse/DOCS-4986</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;When running on Windows with Kerberos, the usernames must have the Kerberos realm specified in all uppercase.  If this is not done (e.g. I use &lt;tt&gt;Administrator@dgolub.10gen.cc&lt;/tt&gt; instead of &lt;tt&gt;Administrator@DGOLUB.10GEN.CC&lt;/tt&gt; as my username), the Mongo shell will fail to log on.  I spent a decent amount of time trying to figure out why it wasn&apos;t working until I eventually found this documented on a third party web site at &lt;a href=&quot;http://www.knowledgehunter.net/2014/11/mongodb-kerberos-and-windows/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://www.knowledgehunter.net/2014/11/mongodb-kerberos-and-windows/&lt;/a&gt;.  We should really include this in the MongoDB documentation so that users don&apos;t have a similar experience.&lt;/p&gt;

&lt;p&gt;CC: &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=mark.benvenuto&quot; class=&quot;user-hover&quot; rel=&quot;mark.benvenuto&quot;&gt;mark.benvenuto&lt;/a&gt; &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=milkie&quot; class=&quot;user-hover&quot; rel=&quot;milkie&quot;&gt;milkie&lt;/a&gt; &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=craiggwilson&quot; class=&quot;user-hover&quot; rel=&quot;craiggwilson&quot;&gt;craiggwilson&lt;/a&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="189020">DOCS-4986</key>
            <summary>Document that Kerberos usernames must be in all uppercase on Windows</summary>
                <type id="3" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14718&amp;avatarType=issuetype">Task</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="kay.kim@mongodb.com">Kay Kim</assignee>
                                    <reporter username="david.golub@mongodb.com">David Golub</reporter>
                        <labels>
                            <label>security</label>
                    </labels>
                <created>Wed, 11 Mar 2015 21:20:40 +0000</created>
                <updated>Mon, 30 Oct 2023 21:47:24 +0000</updated>
                            <resolved>Fri, 22 May 2015 15:26:18 +0000</resolved>
                                                    <fixVersion>Server_Docs_20231030</fixVersion>
                                    <component>manual</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="921704" author="kay.kim@10gen.com" created="Fri, 22 May 2015 15:26:18 +0000"  >&lt;p&gt;bolded : )&lt;/p&gt;</comment>
                            <comment id="921701" author="xgen-internal-githook" created="Fri, 22 May 2015 15:25:40 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{u&apos;username&apos;: u&apos;kay-kim&apos;, u&apos;name&apos;: u&apos;kay&apos;, u&apos;email&apos;: u&apos;kay.kim@10gen.com&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-4986&quot; title=&quot;Document that Kerberos usernames must be in all uppercase on Windows&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-4986&quot;&gt;&lt;del&gt;DOCS-4986&lt;/del&gt;&lt;/a&gt; highlight the all uppercase statement for kerberos/windows&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb/docs/commit/a812e1cf2a43e66b6e3fa1e8418e31579d62e2fd&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/docs/commit/a812e1cf2a43e66b6e3fa1e8418e31579d62e2fd&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="921700" author="xgen-internal-githook" created="Fri, 22 May 2015 15:25:25 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{u&apos;username&apos;: u&apos;kay-kim&apos;, u&apos;name&apos;: u&apos;kay&apos;, u&apos;email&apos;: u&apos;kay.kim@10gen.com&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/DOCS-4986&quot; title=&quot;Document that Kerberos usernames must be in all uppercase on Windows&quot; class=&quot;issue-link&quot; data-issue-key=&quot;DOCS-4986&quot;&gt;&lt;del&gt;DOCS-4986&lt;/del&gt;&lt;/a&gt; highlight the all uppercase statement for kerberos/windows&lt;br/&gt;
Branch: v2.6&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb/docs/commit/e1ddcacd808feadd70e5411131ff16e95f540e04&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/docs/commit/e1ddcacd808feadd70e5411131ff16e95f540e04&lt;/a&gt;&lt;/p&gt;</comment>
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