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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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            <title>[DOCS-5245] Failed: error connecting to db server: no reachable servers</title>
                <link>https://jira.mongodb.org/browse/DOCS-5245</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;after installing mongodb (msi file) and adding it to the path.&lt;br/&gt;
when i run mongo -version it return &quot;MongoDB shell version: 3.0.2&quot;&lt;br/&gt;
but when i run mongod or mongorestore it doesn&apos;t work. In fact it generate the error mentioned in summary.&lt;/p&gt;
</description>
                <environment>Windows 8 64bits&lt;br/&gt;
&lt;br/&gt;
*Location*: &lt;a href=&quot;http://docs.mongodb.org/manual/&quot;&gt;http://docs.mongodb.org/manual/&lt;/a&gt;&lt;br/&gt;
*User-Agent*: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0&lt;br/&gt;
*Screen Resolution*: 1366 x 768&lt;br/&gt;
*repo*: docs&lt;br/&gt;
*source*: index&lt;br/&gt;
</environment>
        <key id="198713">DOCS-5245</key>
            <summary>Failed: error connecting to db server: no reachable servers</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="2">Won&apos;t Fix</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="xgen-internal-docs">Docs Collector User</reporter>
                        <labels>
                            <label>collector-298ba4e7</label>
                            <label>docs-triage</label>
                    </labels>
                <created>Sat, 18 Apr 2015 10:19:11 +0000</created>
                <updated>Mon, 30 Oct 2023 21:46:06 +0000</updated>
                            <resolved>Thu, 19 Oct 2017 14:31:57 +0000</resolved>
                                                    <fixVersion>Server_Docs_20231030</fixVersion>
                                    <component>manual</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="1703754" author="tony.sansone" created="Thu, 19 Oct 2017 14:31:57 +0000"  >&lt;p&gt;Thank you for filing this DOCS ticket.&lt;/p&gt;

&lt;p&gt;For MongoDB-related community support discussion please post on the mongodb-user group (&lt;a href=&quot;http://groups.google.com/group/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://groups.google.com/group/mongodb-user&lt;/a&gt;) or &lt;a href=&quot;https://stackoverflow.com/questions/tagged/mongodb&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Stack Overflow&lt;/a&gt;. See our &lt;a href=&quot;https://docs.mongodb.com/manual/support/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Technical Support&lt;/a&gt; page for additional support resources.&lt;/p&gt;</comment>
                            <comment id="1462709" author="kay.kim@10gen.com" created="Wed, 21 Dec 2016 01:02:43 +0000"  >&lt;p&gt;Thank you for filing this DOCS ticket.&lt;/p&gt;

&lt;p&gt;For MongoDB-related community support discussion please post on the mongodb-user group (&lt;a href=&quot;http://groups.google.com/group/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://groups.google.com/group/mongodb-user&lt;/a&gt;) or &lt;a href=&quot;https://stackoverflow.com/questions/tagged/mongodb&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Stack Overflow&lt;/a&gt;. See our &lt;a href=&quot;https://docs.mongodb.com/manual/support/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Technical Support&lt;/a&gt; page for additional support resources.&lt;/p&gt;</comment>
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