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        <build-date>13-04-2023</build-date>
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            <title>[DOCS-6715] clear about how the shutdown behaves when a host isn&apos;t resHow does shutdown behave when host isn&apos;t responding</title>
                <link>https://jira.mongodb.org/browse/DOCS-6715</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;Hello, &lt;/p&gt;

&lt;p&gt;This doc is not very clear about how the shutdown behaves when a host isn&apos;t responding anymore. Is it equivalent to kill -9 the process locally ? &lt;/p&gt;

&lt;p&gt;I am asking this question because we had to &quot;kill -9&quot; a primary several times from our servers in the last few days, because the primary was not responding at all to mongo, mongotop, mongo and mongostat. Killing it and letting the replica set electing a new primary solved the issue every time for us. &lt;/p&gt;


&lt;p&gt;&lt;b&gt;Reporter&lt;/b&gt;: Romain P&#233;chayre&lt;br/&gt;
&lt;b&gt;E-mail&lt;/b&gt;: &lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;mailto:rpechayr@gmail.com&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;rpechayr@gmail.com&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://jira.mongodb.org/images/icons/mail_small.gif&quot; height=&quot;12&quot; width=&quot;13&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;</description>
                <environment>&lt;br/&gt;
&lt;br/&gt;
*Location*: &lt;a href=&quot;https://docs.cloud.mongodb.com/tutorial/shut-down-deployment/&quot;&gt;https://docs.cloud.mongodb.com/tutorial/shut-down-deployment/&lt;/a&gt;&lt;br/&gt;
*User-Agent*: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.73 Safari/537.36&lt;br/&gt;
*Referrer*: &lt;a href=&quot;https://www.google.fr/&quot;&gt;https://www.google.fr/&lt;/a&gt;&lt;br/&gt;
*Screen Resolution*: 1280 x 800&lt;br/&gt;
*repo*: REPONAME&lt;br/&gt;
*source*: tutorial/shut-down-deployment&lt;br/&gt;
</environment>
        <key id="242111">DOCS-6715</key>
            <summary>clear about how the shutdown behaves when a host isn&apos;t resHow does shutdown behave when host isn&apos;t responding</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="2">Won&apos;t Fix</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="rpechayr">Romain Pechayre</reporter>
                        <labels>
                            <label>collector-298ba4e7</label>
                    </labels>
                <created>Thu, 3 Dec 2015 17:36:26 +0000</created>
                <updated>Wed, 11 Jan 2017 22:32:56 +0000</updated>
                            <resolved>Wed, 27 Jul 2016 18:07:20 +0000</resolved>
                                                    <fixVersion>01112017-cleanup</fixVersion>
                                    <component>Cloud Manager</component>
                    <component>Ops Manager</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="1338144" author="emily.hall" created="Wed, 27 Jul 2016 18:07:20 +0000"  >&lt;p&gt;Closed for housekeeping on 7/27/2016 by Emily Hall. &lt;br/&gt;
If you require additional support, please open a new ticket for prioritization. &lt;br/&gt;
Thanks,&lt;br/&gt;
Emily&lt;/p&gt;</comment>
                            <comment id="1104765" author="rpechayr" created="Thu, 3 Dec 2015 20:03:19 +0000"  >&lt;p&gt;Thank you. I have now. I believe the support ticket are private, but I&apos;ve referenced this one in the other one. &lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Romain&lt;/p&gt;</comment>
                            <comment id="1104681" author="bgrabar" created="Thu, 3 Dec 2015 19:05:32 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=rpechayr&quot; class=&quot;user-hover&quot; rel=&quot;rpechayr&quot;&gt;rpechayr&lt;/a&gt;, Can you also file a support ticket at &lt;a href=&quot;https://cloud.mongodb.com/support?&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://cloud.mongodb.com/support?&lt;/a&gt;&lt;/p&gt;</comment>
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