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    <title>MongoDB Jira</title>
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    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-6979] Comment on: &quot;manual/tutorial/troubleshoot-kerberos.txt&quot;</title>
                <link>https://jira.mongodb.org/browse/DOCS-6979</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;strange error message using Kerberos&lt;/p&gt;

&lt;p&gt;C:\Users\Administrator&amp;gt;mongod --version&lt;br/&gt;
db version v3.2.0&lt;br/&gt;
git version: 45d947729a0315accb6d4f15a6b06be6d9c19fe7&lt;br/&gt;
OpenSSL version: OpenSSL 1.0.1p-fips 9 Jul 2015&lt;br/&gt;
allocator: tcmalloc&lt;br/&gt;
modules: enterprise&lt;br/&gt;
build environment:&lt;br/&gt;
    distmod: windows-64&lt;br/&gt;
    distarch: x86_64&lt;br/&gt;
    target_arch: x86_64&lt;/p&gt;

&lt;p&gt;C:\Users\Administrator&amp;gt;mongo.exe --authenticationMechanism=GSSAPI --authenticati&lt;br/&gt;
onDatabase=&apos;$external&apos; --username muser1@TEST.MNG&lt;br/&gt;
MongoDB shell version: 3.2.0&lt;br/&gt;
connecting to: test&lt;br/&gt;
2016-01-14T11:36:17.545-0800 E QUERY    &lt;span class=&quot;error&quot;&gt;&amp;#91;thread1&amp;#93;&lt;/span&gt; Error: Missing expected field&lt;br/&gt;
&quot;pwd&quot; :&lt;br/&gt;
DB.prototype._authOrThrow@src/mongo/shell/db.js:1395:16&lt;br/&gt;
@(auth):6:1&lt;br/&gt;
@(auth):1:2&lt;/p&gt;

&lt;p&gt;exception: login failed&lt;/p&gt;

&lt;p&gt;C:\Users\Administrator&amp;gt;whoami&lt;br/&gt;
test\muser1&lt;/p&gt;

&lt;p&gt;C:\Users\Administrator&amp;gt;&lt;/p&gt;</description>
                <environment>win 2012 r2&lt;br/&gt;
&lt;br/&gt;
*Location*: &lt;a href=&quot;https://docs.mongodb.org/manual/tutorial/troubleshoot-kerberos/&quot;&gt;https://docs.mongodb.org/manual/tutorial/troubleshoot-kerberos/&lt;/a&gt;&lt;br/&gt;
*User-Agent*: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.80 Safari/537.36&lt;br/&gt;
*Referrer*: &lt;a href=&quot;https://docs.mongodb.org/manual/tutorial/control-access-to-mongodb-windows-with-kerberos-authentication/&quot;&gt;https://docs.mongodb.org/manual/tutorial/control-access-to-mongodb-windows-with-kerberos-authentication/&lt;/a&gt;&lt;br/&gt;
*Screen Resolution*: 1920 x 1080&lt;br/&gt;
*repo*: docs&lt;br/&gt;
*source*: tutorial/troubleshoot-kerberos&lt;br/&gt;
</environment>
        <key id="247140">DOCS-6979</key>
            <summary>Comment on: &quot;manual/tutorial/troubleshoot-kerberos.txt&quot;</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="2">Won&apos;t Fix</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="xgen-internal-docs">Docs Collector User</reporter>
                        <labels>
                            <label>bite-sized</label>
                    </labels>
                <created>Thu, 14 Jan 2016 16:39:08 +0000</created>
                <updated>Fri, 3 Nov 2017 11:17:59 +0000</updated>
                            <resolved>Wed, 5 Oct 2016 03:13:51 +0000</resolved>
                                                    <fixVersion>01112017-cleanup</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="1400481" author="ravind.kumar" created="Wed, 5 Oct 2016 03:13:51 +0000"  >&lt;p&gt;Thank you for filing a DOCS ticket. &lt;/p&gt;

&lt;p&gt;Please direct your question to the &lt;a href=&quot;https://groups.google.com/forum/#!forum/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;MongoDB Google Group&lt;/a&gt; for support.&lt;/p&gt;

&lt;p&gt;Depending on the outcome of your request, there may be more specific documentation improvements that we can make.&lt;/p&gt;</comment>
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