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    <title>MongoDB Jira</title>
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    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-8361] Connection String for Atlas clusters</title>
                <link>https://jira.mongodb.org/browse/DOCS-8361</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;We have had a lot of customers opening tickets with connection issues to their Atlas clusters. The problem is that the connection string given to customers in the UI is missing quotations:&lt;/p&gt;

&lt;p&gt;Connection string provided:&lt;/p&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
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					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;mongo mongodb://1234-shard-00-00-123.mongodb.net:27017,1234-shard-00-01-123.mongodb.net:27017,1234-shard-00-00-123.mongodb.net:27017/admin?replicaSet=barry123 --ssl --username admin --password PASSWORD&lt;/span&gt;&lt;/pre&gt;
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&lt;p/&gt;

&lt;p&gt;Connection string that will work for all customers:&lt;/p&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
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					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;mongo &quot;mongodb://1234-shard-00-00-123.mongodb.net:27017,1234-shard-00-01-123.mongodb.net:27017,1234-shard-00-00-123.mongodb.net:27017/admin?replicaSet=barry123 --ssl --username admin --password PASSWORD&quot;&lt;/span&gt;&lt;/pre&gt;
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&lt;p/&gt;

&lt;p&gt;Could we document this in our Atlas documentation?&lt;/p&gt;

&lt;p&gt;Thanks,&lt;/p&gt;

&lt;p&gt;Barry&lt;/p&gt;</description>
                <environment></environment>
        <key id="301401">DOCS-8361</key>
            <summary>Connection String for Atlas clusters</summary>
                <type id="3" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14718&amp;avatarType=issuetype">Task</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
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                                    <resolution id="9">Done</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="barry.oneill@mongodb.com">Barry O&apos;Neill</reporter>
                        <labels>
                    </labels>
                <created>Fri, 15 Jul 2016 14:51:52 +0000</created>
                <updated>Wed, 20 Jul 2016 00:11:40 +0000</updated>
                            <resolved>Wed, 20 Jul 2016 00:11:37 +0000</resolved>
                                                                    <component>Atlas</component>
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