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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DOCS-9099] Explain how to reset 2FA in Atlas</title>
                <link>https://jira.mongodb.org/browse/DOCS-9099</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;Create a page that explains how to reset the user&apos;s own 2FA settings, simlilar to how we explain it for Cloud Manager users. The difference is that Cloud requires the Agent API key which an Atlas user cannot access.&lt;/p&gt;</description>
                <environment></environment>
        <key id="321660">DOCS-9099</key>
            <summary>Explain how to reset 2FA in Atlas</summary>
                <type id="3" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14718&amp;avatarType=issuetype">Task</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="ravind.kumar">Ravind Kumar</assignee>
                                    <reporter username="tony.sansone@mongodb.com">Anthony Sansone</reporter>
                        <labels>
                    </labels>
                <created>Thu, 6 Oct 2016 17:51:53 +0000</created>
                <updated>Wed, 23 Aug 2017 23:49:24 +0000</updated>
                            <resolved>Fri, 23 Jun 2017 19:20:33 +0000</resolved>
                                                    <fixVersion>v20170516</fixVersion>
                                    <component>Atlas</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                                                            <comments>
                            <comment id="1605539" author="ravind.kumar" created="Fri, 23 Jun 2017 19:18:24 +0000"  >&lt;p&gt;Part 1: Done, we now have an actual 2FA page: &lt;a href=&quot;https://github.com/10gen/cloud-docs/commit/2993799489369119e11eb499e4d00caf22b3c80e&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/10gen/cloud-docs/commit/2993799489369119e11eb499e4d00caf22b3c80e&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Part 2: TBD, reset 2FA in Atlas. &lt;/p&gt;</comment>
                            <comment id="1476914" author="ravind.kumar" created="Sat, 14 Jan 2017 15:31:53 +0000"  >&lt;p&gt;Cloud has the following page listing the reset instructions for 2FA: &lt;a href=&quot;https://docs.cloudmanager.mongodb.com/troubleshooting/#delete-or-reset-two-factor-authentication&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.cloudmanager.mongodb.com/troubleshooting/#delete-or-reset-two-factor-authentication&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;However, looking at atlas, I&apos;m struggling to find docs on how to &lt;b&gt;enable&lt;/b&gt; 2FA, nevermind resetting it. &lt;/p&gt;

&lt;p&gt;2FA setup occurs in the User Profile - should probably have something about this as a part of the security document.&lt;/p&gt;

&lt;p&gt;I don&apos;t see any other ATLAS docs tickets related to this, so I am proposing changing this DOCS ticket to cover a page for 2FA, or a section for 2FA, within whatever procedure involves configuring it in atlas. I should note not even &lt;a href=&quot;https://www.google.com/search?q=MongoDB+Atlas+2+factor+auth&amp;amp;oq=MongoDB+Atlas+2+factor+auth&amp;amp;aqs=chrome..69i57j69i60.3989j0j7&amp;amp;sourceid=chrome&amp;amp;ie=UTF-8&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Google&lt;/a&gt; provides much in this way of non-docs resources on the subject. &lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=tony.sansone&quot; class=&quot;user-hover&quot; rel=&quot;tony.sansone&quot;&gt;tony.sansone&lt;/a&gt; let me know what you think.&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10320">
                    <name>Documented</name>
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                            <issuelinktype id="10012">
                    <name>Related</name>
                                                                <inwardlinks description="is related to">
                                        <issuelink>
            <issuekey id="315196">DOCS-8796</issuekey>
        </issuelink>
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                            <subtask id="397648">DOCS-10427</subtask>
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