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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[DOCS-9816] Add clarification/troubleshoot for SSH Tunnel feature in Compass</title>
                <link>https://jira.mongodb.org/browse/DOCS-9816</link>
                <project id="10380" key="DOCS">Documentation</project>
                    <description>&lt;p&gt;We should mention the following in the documentation on the connect page:&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://docs.mongodb.com/compass/current/connect/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.mongodb.com/compass/current/connect/&lt;/a&gt;&lt;/p&gt;

&lt;h4&gt;&lt;a name=&quot;SSHtunneltroubleshoot&quot;&gt;&lt;/a&gt;SSH tunnel troubleshoot&lt;/h4&gt;

&lt;p&gt;If you want to connect to a MongoDB instance via an SSH tunnel through a bastion host, the ssh configuration on the bastion host must allow TCP port forwarding. This can be enabled in the &lt;tt&gt;/etc/ssh/sshd_config&lt;/tt&gt; file by setting the &lt;tt&gt;AllowTcpForwarding&lt;/tt&gt; directive to &lt;tt&gt;yes&lt;/tt&gt;, and restarting the the ssh daemon (&lt;tt&gt;sudo service sshd restart&lt;/tt&gt;).&lt;/p&gt;

&lt;p&gt;Some distributions have this mode enabled by default, others do not. &lt;/p&gt;

&lt;p&gt;Also ensure that the bastion (jumpbox) hostname goes into the &quot;SSH Hostname&quot; field, and your final destination database hostname goes into the &quot;Hostname&quot; field at the top.&lt;/p&gt;



&lt;h4&gt;&lt;a name=&quot;ManuallysetupSSHtunnel&quot;&gt;&lt;/a&gt;Manually set up SSH tunnel&lt;/h4&gt;
&lt;p&gt;You can also manually build an SSH tunnel from the command line with the following command: &lt;/p&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;ssh -L &amp;lt;local_port&amp;gt;:&amp;lt;mongodb_hostname&amp;gt;:&amp;lt;mongodb_port&amp;gt; &amp;lt;user&amp;gt;@&amp;lt;bastion_hostname&amp;gt; -fN&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;For example, if you have a mongod server running on (internal) &lt;tt&gt;hostname-a.com&lt;/tt&gt; on port &lt;tt&gt;27017&lt;/tt&gt;, and the bastion host is &lt;tt&gt;hostname-b.com&lt;/tt&gt; with user name &lt;tt&gt;ec2-user&lt;/tt&gt;, you can build the tunnel via&lt;/p&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;ssh -L 27000:hostname-a.com:27017 ec2-user@hostname-b.com -fN&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;You can now connect the mongo shell or Compass locally on &lt;tt&gt;localhost:27000&lt;/tt&gt; to connect to that remote server via the SSH tunnel.&lt;/p&gt;</description>
                <environment></environment>
        <key id="348403">DOCS-9816</key>
            <summary>Add clarification/troubleshoot for SSH Tunnel feature in Compass</summary>
                <type id="3" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14718&amp;avatarType=issuetype">Task</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="kay.kim@mongodb.com">Kay Kim</assignee>
                                    <reporter username="thomas.rueckstiess@mongodb.com">Thomas Rueckstiess</reporter>
                        <labels>
                    </labels>
                <created>Tue, 24 Jan 2017 03:30:20 +0000</created>
                <updated>Mon, 30 Oct 2023 21:17:49 +0000</updated>
                            <resolved>Mon, 27 Feb 2017 15:52:47 +0000</resolved>
                                                    <fixVersion>Server_Docs_20231030</fixVersion>
                                    <component>Compass</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
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