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    <title>MongoDB Jira</title>
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    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[DRIVERS-2455] Diagnostic Data Capture for Drivers</title>
                <link>https://jira.mongodb.org/browse/DRIVERS-2455</link>
                <project id="10980" key="DRIVERS">Drivers</project>
                    <description>&lt;div class=&quot;panel&quot; style=&quot;background-color: #fafbfc;border-width: 1px;&quot;&gt;&lt;div class=&quot;panelContent&quot; style=&quot;background-color: #fafbfc;&quot;&gt;
&lt;h3&gt;&lt;a name=&quot;Summary&quot;&gt;&lt;/a&gt;&lt;b&gt;Summary&lt;/b&gt;&lt;/h3&gt;

&lt;p&gt;&lt;em&gt;Currently there isn&apos;t a standardized method for diagnosing client-side issues within the Drivers ecosystem. The MongoDB Server implemented a &lt;a href=&quot;https://www.mongodb.com/docs/manual/administration/analyzing-mongodb-performance/#full-time-diagnostic-data-capture&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Full Time Diagnostic Data Capture&lt;/a&gt; mechanism in 3.2 that Technical Services engineers have used to troubleshoot performance and behavioral issues more rapidly and efficiently.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;em&gt;Due to a lack of client-side performance counters and basic telemetry, when application issues are reported typically the only artifact that can be shared is a log excerpt with stack traces.&lt;/em&gt;&#160;&lt;em&gt;With only a stack trace, if the state of the system the application is running on was a contributing factor to the failure, a full reproduction is required to validate the issue and move an investigation forward. This can be cumbersome and time consuming in many scenarios and results in prolonged investigations.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;em&gt;Having a common mechanism for capturing platform-agnostic telemetry can expedite investigations and resolutions surrounding connectivity issues, client-side resource availability, networking behavior and other areas that are only visible from the application server.&lt;/em&gt;&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;Motivation&quot;&gt;&lt;/a&gt;&lt;b&gt;Motivation&lt;/b&gt;&lt;/h3&gt;
&lt;h4&gt;&lt;a name=&quot;Whoistheaffectedenduser%3F&quot;&gt;&lt;/a&gt;Who is the affected end user?&lt;/h4&gt;

&lt;p&gt;&lt;em&gt;Any user building applications using an official MongoDB driver where this information can be collected.&lt;/em&gt;&lt;/p&gt;
&lt;h4&gt;&lt;a name=&quot;Howdoesthisaffecttheenduser%3F&quot;&gt;&lt;/a&gt;How does this affect the end user?&lt;/h4&gt;

&lt;p&gt;&lt;em&gt;With the initial users being our Technical Services and Professional Services teams, having this functionality would empower them to better diagnose issues with customer applications.&lt;/em&gt;&lt;/p&gt;
&lt;h4&gt;&lt;a name=&quot;Howlikelyisitthatthisproblemorusecasewilloccur%3F&quot;&gt;&lt;/a&gt;How likely is it that this problem or use case will occur?&lt;/h4&gt;

&lt;p&gt;&lt;em&gt;N/A&lt;/em&gt;&lt;/p&gt;
&lt;h4&gt;&lt;a name=&quot;Iftheproblemdoesoccur%2Cwhataretheconsequencesandhowseverearethey%3F&quot;&gt;&lt;/a&gt;If the problem does occur, what are the consequences and how severe are they?&lt;/h4&gt;

&lt;p&gt;&lt;em&gt;N/A&lt;/em&gt;&lt;/p&gt;
&lt;h4&gt;&lt;a name=&quot;Isthisissueurgent%3F&quot;&gt;&lt;/a&gt;Is this issue urgent?&lt;/h4&gt;

&lt;p&gt;&lt;em&gt;No&lt;/em&gt;&lt;/p&gt;
&lt;h4&gt;&lt;a name=&quot;Isthisticketrequiredbyadownstreamteam%3F&quot;&gt;&lt;/a&gt;Is this ticket required by a downstream team?&lt;/h4&gt;

&lt;p&gt;&lt;em&gt;N/A&lt;/em&gt;&lt;/p&gt;
&lt;h4&gt;&lt;a name=&quot;Isthisticketonlyfortests%3F&quot;&gt;&lt;/a&gt;Is this ticket only for tests?&lt;/h4&gt;

&lt;p&gt;&lt;em&gt;No&lt;/em&gt;&lt;/p&gt;
&lt;/div&gt;&lt;/div&gt;</description>
                <environment></environment>
        <key id="2147955">DRIVERS-2455</key>
            <summary>Diagnostic Data Capture for Drivers</summary>
                <type id="2" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14711&amp;avatarType=issuetype">New Feature</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="2">Won&apos;t Fix</resolution>
                                        <assignee username="alex.bevilacqua@mongodb.com">Alex Bevilacqua</assignee>
                                    <reporter username="alex.bevilacqua@mongodb.com">Alex Bevilacqua</reporter>
                        <labels>
                    </labels>
                <created>Thu, 29 Sep 2022 13:02:14 +0000</created>
                <updated>Thu, 22 Jun 2023 17:01:20 +0000</updated>
                            <resolved>Thu, 22 Jun 2023 17:00:36 +0000</resolved>
                                                                            <votes>2</votes>
                                    <watches>5</watches>
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                                        <issuelink>
            <issuekey id="900364">DRIVERS-719</issuekey>
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                                                                <inwardlinks description="is related to">
                                        <issuelink>
            <issuekey id="2141507">NODE-4653</issuekey>
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