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        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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            <title>[JAVA-2492] Jira Tickets created through cloud.mongodb.com are inaccessable</title>
                <link>https://jira.mongodb.org/browse/JAVA-2492</link>
                <project id="10006" key="JAVA">Java Driver</project>
                    <description>&lt;p&gt;I have created two tickets to date via cloud.mongodb.com and both are inaccessible stating I dont have permissions.&lt;/p&gt;

&lt;p&gt;MMSSUPPORT-14664&lt;/p&gt;

&lt;p&gt;I have created a ticket about the issue on the support channel there but of course I cant interact or see any responses.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/browse/MMSSUPPORT-14664&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;https://jira.mongodb.org/browse/MMSSUPPORT-14664&lt;/a&gt;&lt;/p&gt;</description>
                <environment>Mongodb Atlas</environment>
        <key id="374262">JAVA-2492</key>
            <summary>Jira Tickets created through cloud.mongodb.com are inaccessable</summary>
                <type id="3" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14718&amp;avatarType=issuetype">Task</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="sseymour@relianceware.com">Stephen Seymour</reporter>
                        <labels>
                    </labels>
                <created>Fri, 14 Apr 2017 22:27:55 +0000</created>
                <updated>Tue, 16 Nov 2021 15:21:48 +0000</updated>
                            <resolved>Wed, 19 Apr 2017 13:37:01 +0000</resolved>
                                                                                        <votes>0</votes>
                                    <watches>1</watches>
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