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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-11335] Mongo random shutdown</title>
                <link>https://jira.mongodb.org/browse/SERVER-11335</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;MongoDB seems to crash &lt;img class=&quot;emoticon&quot; src=&quot;https://jira.mongodb.org/images/icons/emoticons/help_16.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt; sporadically, without writing any errors to the log.  When starting up again it has to recover and preallocate the journal.  The crashes are occuring every few days.&lt;/p&gt;

&lt;p&gt;This is running with a three node replica set, keyFile authentication, SSL encryption.&lt;/p&gt;

&lt;p&gt;The last few logs before going down (the last time this happened):&lt;/p&gt;

&lt;p&gt;Wed Oct 23 17:01:36.701 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn225607&amp;#93;&lt;/span&gt; getmore OCPM_production.system.namespaces cursorid:1049323978067064518 ntoreturn:0 keyUpdates:0 numYields: 79 locks(micros) r:2157868 nreturned:11435 reslen:815897 2021ms&lt;br/&gt;
Wed Oct 23 17:01:36.700 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn225598&amp;#93;&lt;/span&gt; getmore OCPM_production.system.namespaces cursorid:1049323977733673153 ntoreturn:0 keyUpdates:0 numYields: 79 locks(micros) r:2131888 nreturned:11435 reslen:815897 1995ms&lt;br/&gt;
Wed Oct 23 17:01:36.709 &lt;span class=&quot;error&quot;&gt;&amp;#91;conn225621&amp;#93;&lt;/span&gt; getmore OCPM_production.system.namespaces cursorid:1049324115395140903 ntoreturn:0 keyUpdates:0 numYields: 78 locks(micros) r:1458852 nreturned:11435 reslen:815897 1726ms&lt;br/&gt;
Wed Oct 23 17:01:37.439 &lt;span class=&quot;error&quot;&gt;&amp;#91;slaveTracking&amp;#93;&lt;/span&gt; update local.slaves query: { _id: ObjectId(&apos;515c48f2146873509fd637b8&apos;), config: &lt;/p&gt;
{ _id: 1, host: &quot;repl1&quot;, priority: 0.0 }
&lt;p&gt;, ns: &quot;local.oplog.rs&quot; } update: { $set: &lt;/p&gt;
{ syncedTo: Timestamp 1382544093000|7 }
&lt;p&gt; } nscanned:1 nupdated:1 fastmod:1 keyUpdates:0 locks(micros) w:1640990 1704ms&lt;/p&gt;</description>
                <environment>CentOS 6.4</environment>
        <key id="95440">SERVER-11335</key>
            <summary>Mongo random shutdown</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="bruce.lucas@mongodb.com">Bruce Lucas</assignee>
                                    <reporter username="nick@akkroo.com">Nick Brook</reporter>
                        <labels>
                    </labels>
                <created>Wed, 23 Oct 2013 16:24:03 +0000</created>
                <updated>Mon, 15 Nov 2021 17:07:19 +0000</updated>
                            <resolved>Tue, 24 Dec 2013 17:09:38 +0000</resolved>
                                    <version>2.4.6</version>
                                                    <component>Stability</component>
                                        <votes>0</votes>
                                    <watches>5</watches>
                                                                                                                <comments>
                            <comment id="474736" author="bruce.lucas@10gen.com" created="Tue, 24 Dec 2013 17:10:22 +0000"  >&lt;p&gt;Thanks for the update Nick. I&apos;ll close this ticket out then. Feel free to re-open or submit another if the problem comes up again.&lt;br/&gt;
Bruce&lt;/p&gt;</comment>
                            <comment id="474732" author="nick@akkroo.com" created="Tue, 24 Dec 2013 17:00:52 +0000"  >&lt;p&gt;Hi, apologies, I think the process was being terminated due to low memory.  There was quite a bit of confusion around what was happening but I think the issue was at our end.  It doesn&apos;t occur any more.&lt;/p&gt;

&lt;p&gt;Thanks, Merry Christmas!&lt;/p&gt;</comment>
                            <comment id="474720" author="bruce.lucas@10gen.com" created="Tue, 24 Dec 2013 16:29:37 +0000"  >&lt;p&gt;Hi Nick,&lt;/p&gt;

&lt;p&gt;Are you still experiencing this issue?&lt;/p&gt;

&lt;p&gt;Can you provide a complete mongod log file from the crashing node, which you can either attach to this ticket or upload to a secure private server which we will provide; let us know how you would like to proceed.&lt;/p&gt;

&lt;p&gt;Given the log file then we could then provide you instructions for generating a core file when you hit the issue, which you would then upload along with the mongod binary and the mongod log file to our secure private server.&lt;/p&gt;

&lt;p&gt;Happy Holidays!&lt;br/&gt;
Bruce&lt;/p&gt;</comment>
                            <comment id="447956" author="dan@10gen.com" created="Tue, 29 Oct 2013 01:24:54 +0000"  >&lt;p&gt;are there any syslog messages that correlate with the shutdown?&lt;/p&gt;</comment>
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