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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
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    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-14009] MongoDB running as network service does not respond to net start</title>
                <link>https://jira.mongodb.org/browse/SERVER-14009</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;After installing the MongoDB windows service, I checked the logfile specified in the config file, and it was being logged to correctly, but when I try to start the network service, I get the following error:&lt;br/&gt;
&quot;The service is not responding to the control function.&quot;&lt;/p&gt;

&lt;p&gt;If it helps, I had a much older version installed (I believe 2.1.x) for a while, and attempted to upgrade to 2.6.0 a few weeks back, but downgraded to 2.4.10 due to issue   &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-13515&quot; title=&quot;Cannot install MongoDB as a service on Windows&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-13515&quot;&gt;&lt;del&gt;SERVER-13515&lt;/del&gt;&lt;/a&gt;.  That&apos;s when the issue began, and upgrading to 2.6.1 hasn&apos;t helped.&lt;/p&gt;

&lt;p&gt;I attached the config file that I&apos;m attempting to use when the issue arises. &lt;/p&gt;</description>
                <environment>Windows 8.1 Pro</environment>
        <key id="137423">SERVER-14009</key>
            <summary>MongoDB running as network service does not respond to net start</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="mark.benvenuto@mongodb.com">Mark Benvenuto</assignee>
                                    <reporter username="kgroat09">Kevin Groat</reporter>
                        <labels>
                    </labels>
                <created>Tue, 20 May 2014 23:51:48 +0000</created>
                <updated>Wed, 10 Dec 2014 23:10:12 +0000</updated>
                            <resolved>Thu, 7 Aug 2014 15:49:03 +0000</resolved>
                                    <version>2.6.1</version>
                                                    <component>Admin</component>
                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="683933" author="thomasr" created="Thu, 7 Aug 2014 15:49:03 +0000"  >&lt;p&gt;Hi Kevin,&lt;/p&gt;

&lt;p&gt;Thanks for letting us know. This looks like it resolved the issue for you. I&apos;m closing this ticket.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="670799" author="kgroat09" created="Thu, 24 Jul 2014 23:11:31 +0000"  >&lt;p&gt;It looks like using absolute paths did the trick, and the service appears to be running as expected.&lt;br/&gt;
I thought that I had tried absolute paths, but I guess I never did.&lt;/p&gt;</comment>
                            <comment id="670244" author="ramon.fernandez" created="Thu, 24 Jul 2014 17:12:39 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=kgroat09&quot; class=&quot;user-hover&quot; rel=&quot;kgroat09&quot;&gt;kgroat09&lt;/a&gt;, have you tried using absolute paths in the config file? Does the issue reproduce with absolute paths?&lt;/p&gt;</comment>
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                            <attachment id="43845" name="mongod.cfg" size="211" author="kgroat09" created="Tue, 20 May 2014 23:51:48 +0000"/>
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