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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-16360] exception during insert - caused by :: 16460 through mongos</title>
                <link>https://jira.mongodb.org/browse/SERVER-16360</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;a component tried to insert a document and got an exception&lt;br/&gt;
i cant find any documentation about error 16460 that correlate with error 10053..&lt;br/&gt;
what can it be ?&lt;/p&gt;

&lt;p&gt;thanks in advance&lt;/p&gt;</description>
                <environment>Windows</environment>
        <key id="171865">SERVER-16360</key>
            <summary>exception during insert - caused by :: 16460 through mongos</summary>
                <type id="6" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14720&amp;avatarType=issuetype">Question</type>
                                            <priority id="2" iconUrl="https://jira.mongodb.org/images/icons/priorities/critical.svg">Critical - P2</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="yonicc">temp123</reporter>
                        <labels>
                    </labels>
                <created>Mon, 1 Dec 2014 12:44:30 +0000</created>
                <updated>Sun, 7 Dec 2014 14:42:42 +0000</updated>
                            <resolved>Sun, 7 Dec 2014 14:42:42 +0000</resolved>
                                    <version>2.4.7</version>
                                                    <component>Sharding</component>
                                        <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="780281" author="ramon.fernandez" created="Sun, 7 Dec 2014 14:41:52 +0000"  >&lt;p&gt;The description for error code 10053 says:&lt;/p&gt;
&lt;blockquote&gt;
&lt;p&gt;WSAECONNABORTED - 10053 - Software caused connection abort.&lt;br/&gt;
An established connection was aborted by the software in your host computer, possibly due to a data transmission time-out or protocol error.&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;So &lt;tt&gt;mongos&lt;/tt&gt; attempted an insert operation but that operation failed. &lt;tt&gt;mongos&lt;/tt&gt; then asked the OS why, and the OS reported that a &lt;tt&gt;send()&lt;/tt&gt; operation on a socket failed with error code 10053 (described above). The 16460 error code comes from MongoDB, and was logged when &lt;tt&gt;mongos&lt;/tt&gt; detected that connection failure. &lt;a href=&quot;https://github.com/mongodb/mongo/blob/r2.4.7/src/mongo/s/strategy_shard.cpp#L675&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Here&apos;s the relevant code block in mongos&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;Given the information above and the fact that it hasn&apos;t happened again I think this was just a network glitch, so I&apos;m going to resolve this ticket. If the problem re-appears and starts happening often please feel free to re-open the ticket.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Ram&#243;n.&lt;/p&gt;</comment>
                            <comment id="780239" author="yonicc" created="Sun, 7 Dec 2014 09:57:36 +0000"  >&lt;p&gt;hey Ramon,&lt;/p&gt;

&lt;p&gt;thank for your answer.&lt;br/&gt;
i cannot find 16460 error code mentioned on the link you provided.&lt;br/&gt;
plus, there was no network error detected on our devices at that time.&lt;/p&gt;

&lt;p&gt;this problem does not occurred ever since, but i am still not sure what is the source of this.&lt;/p&gt;</comment>
                            <comment id="780006" author="ramon.fernandez" created="Fri, 5 Dec 2014 23:37:04 +0000"  >&lt;p&gt;According to the &lt;a href=&quot;http://msdn.microsoft.com/en-us/library/windows/desktop/ms740668%28v=vs.85%29.aspx&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Windows Sockets Error Codes List&lt;/a&gt; it seems like the connection to the shard was aborted by the OS somehow. The 16460 code indicates an insert operation failed, in this case triggered by the network problem.&lt;/p&gt;

&lt;p&gt;Are you still seeing connectivity problems in your cluster? Is this a recurring problem?&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="58220" name="mongos problem.txt" size="1127" author="yonicc" created="Mon, 1 Dec 2014 12:44:30 +0000"/>
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