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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-17820] Windows service stop can lead to mongod abrupt termination due to long shutdown time</title>
                <link>https://jira.mongodb.org/browse/SERVER-17820</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;div class=&quot;panel&quot; style=&quot;background-color: #EEEEEE;border-color: #ccc;border-width: 1px;&quot;&gt;&lt;div class=&quot;panelHeader&quot; style=&quot;border-bottom-width: 1px;border-bottom-color: #ccc;background-color: #6CB33F;&quot;&gt;&lt;b&gt;Issue Status as of Apr 29, 2015&lt;/b&gt;&lt;/div&gt;&lt;div class=&quot;panelContent&quot; style=&quot;background-color: #EEEEEE;&quot;&gt;
&lt;p&gt;&lt;b&gt;ISSUE SUMMARY&lt;/b&gt;&lt;br/&gt;
On Windows, and when MongoDB is run as a service, if MongoDB takes more than 60 seconds to stop while responding to a service stop request, Windows will forcibly terminate the process, leading to a possibly unclean termination. This change will allow MongoDB to take more than 60 seconds for a graceful stop.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;WORKAROUNDS&lt;/b&gt;&lt;br/&gt;
Upgrade to 3.0.3.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;AFFECTED VERSIONS&lt;/b&gt;&lt;br/&gt;
Versions of MongoDB before 3.0.3. &lt;/p&gt;

&lt;p&gt;&lt;b&gt;FIX VERSION&lt;/b&gt;&lt;br/&gt;
The fix is included in the 3.0.3 production release.&lt;/p&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;h6&gt;&lt;a name=&quot;Originaldescription&quot;&gt;&lt;/a&gt;Original description&lt;/h6&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
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						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2015-03-23T20:41:02.102Z I CONTROL  [serviceShutdown] got SERVICE_CONTROL_STOP request from Windows Service Control Manager, will terminate after current cmd ends&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2015-03-23T20:41:02.106Z I STORAGE  [conn398] got request after shutdown()&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;...&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2015-03-23T20:41:59.157Z I STORAGE  [conn223] got request after shutdown()&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2015-03-23T20:42:12.065Z I CONTROL  ***** SERVER RESTARTED *****&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2015-03-23T20:42:12.071Z I CONTROL  Trying to start Windows service &apos;MongoDB&apos;&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2015-03-23T20:42:12.071Z I STORAGE  Service running&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2015-03-23T20:42:12.072Z W -        [initandlisten] Detected unclean shutdown - D:\Mongo\data\db\mongod.lock is not empty.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2015-03-23T20:42:12.072Z W STORAGE  [initandlisten] Recovering data from the last clean checkpoint.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2015-03-23T20:42:12.072Z I STORAGE  [initandlisten] wiredtiger_open config: create,cache_size=63G,session_max=20000,eviction=(threads_max=4),statistics=(fast),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2015-03-23T20:42:12.094Z I -        [initandlisten] Fatal assertion 28548 NoSuchKey Unable to find metadata for table:survey/collection-9-5755622992935745294&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
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				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2015-03-23T20:42:12.094Z I -        [initandlisten] &lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
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					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&amp;nbsp;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;***aborting after fassert() failure&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
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&lt;/div&gt;
&lt;p/&gt;
&lt;ul&gt;
	&lt;li&gt;mongod received SERVICE_CONTROL_STOP request&lt;/li&gt;
	&lt;li&gt;it takes a while to shut down (maybe doing a lengthy checkpoint?)&lt;/li&gt;
	&lt;li&gt;Windows gets impatient after 60 seconds and abruptly terminates mongod&lt;/li&gt;
	&lt;li&gt;recovery fails on subsequent startup&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Recovery should succeed (&lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-17818&quot; title=&quot;Abrupt termination due to service shutdown on Windows can lead to unrecoverable database under WiredTiger&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-17818&quot;&gt;&lt;del&gt;SERVER-17818&lt;/del&gt;&lt;/a&gt; tracks that issue) but it would seem desirable to avoid the abrupt termination as well. I believe there is a way to tell Windows that you got the message and are still in the process of shutting down.&lt;/p&gt;</description>
                <environment></environment>
        <key id="193192">SERVER-17820</key>
            <summary>Windows service stop can lead to mongod abrupt termination due to long shutdown time</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="mark.benvenuto@mongodb.com">Mark Benvenuto</assignee>
                                    <reporter username="bruce.lucas@mongodb.com">Bruce Lucas</reporter>
                        <labels>
                    </labels>
                <created>Tue, 31 Mar 2015 17:51:02 +0000</created>
                <updated>Fri, 18 Sep 2015 22:41:32 +0000</updated>
                            <resolved>Fri, 3 Apr 2015 15:18:03 +0000</resolved>
                                                    <fixVersion>3.0.3</fixVersion>
                    <fixVersion>3.1.1</fixVersion>
                                    <component>Admin</component>
                                        <votes>0</votes>
                                    <watches>8</watches>
                                                                                                                <comments>
                            <comment id="893407" author="xgen-internal-githook" created="Mon, 20 Apr 2015 22:35:36 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{u&apos;username&apos;: u&apos;markbenvenuto&apos;, u&apos;name&apos;: u&apos;Mark Benvenuto&apos;, u&apos;email&apos;: u&apos;mark.benvenuto@mongodb.com&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-17820&quot; title=&quot;Windows service stop can lead to mongod abrupt termination due to long shutdown time&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-17820&quot;&gt;&lt;del&gt;SERVER-17820&lt;/del&gt;&lt;/a&gt;: Handle long running exitCleanly in Service Stop&lt;br/&gt;
Branch: v3.0&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb/mongo/commit/8c1851771a772ee69d5aa1b7e43375c5a951cb92&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/commit/8c1851771a772ee69d5aa1b7e43375c5a951cb92&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="893067" author="xgen-internal-githook" created="Mon, 20 Apr 2015 18:13:28 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{u&apos;username&apos;: u&apos;markbenvenuto&apos;, u&apos;name&apos;: u&apos;Mark Benvenuto&apos;, u&apos;email&apos;: u&apos;mark.benvenuto@mongodb.com&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-17820&quot; title=&quot;Windows service stop can lead to mongod abrupt termination due to long shutdown time&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-17820&quot;&gt;&lt;del&gt;SERVER-17820&lt;/del&gt;&lt;/a&gt;: Handle long running exitCleanly in Service Stop&lt;/p&gt;

&lt;p&gt;(cherry picked from commit 7060c72b30a836b3052f7890ea8c4b592014adf4)&lt;br/&gt;
Branch: v3.0&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb/mongo/commit/209e69a909dcb6d321e56688c022570072f9927e&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/commit/209e69a909dcb6d321e56688c022570072f9927e&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="872307" author="xgen-internal-githook" created="Fri, 3 Apr 2015 15:15:24 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{u&apos;username&apos;: u&apos;markbenvenuto&apos;, u&apos;name&apos;: u&apos;Mark Benvenuto&apos;, u&apos;email&apos;: u&apos;mark.benvenuto@mongodb.com&apos;}
&lt;p&gt;Message: &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-17820&quot; title=&quot;Windows service stop can lead to mongod abrupt termination due to long shutdown time&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-17820&quot;&gt;&lt;del&gt;SERVER-17820&lt;/del&gt;&lt;/a&gt;: Handle long running exitCleanly in Service Stop&lt;br/&gt;
Branch: master&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb/mongo/commit/7060c72b30a836b3052f7890ea8c4b592014adf4&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/commit/7060c72b30a836b3052f7890ea8c4b592014adf4&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="869708" author="dan@10gen.com" created="Tue, 31 Mar 2015 22:32:59 +0000"  >&lt;p&gt;I&apos;m adding to &quot;3.1 Required&quot; It can be quite common for the server to take a while to shutdown cleanly.&lt;/p&gt;</comment>
                            <comment id="869304" author="mark.benvenuto" created="Tue, 31 Mar 2015 19:43:05 +0000"  >&lt;p&gt;For normal service stop(SERVICE_CONTROL_STOP), I think it can wait an almost indefinite time as low as it continues to report progress correctly (ie, not hung). It can be almost indefinitely. For SERVICE_CONTROL_SHUTDOWN, it can wait a max of 5 seconds on my Windows 8.1 machine, and I think 12 seconds on Windows Server 2008 R2.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://msdn.microsoft.com/en-us/library/windows/desktop/ms685149%28v=vs.85%29.aspx&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://msdn.microsoft.com/en-us/library/windows/desktop/ms685149%28v=vs.85%29.aspx&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;We need to call exitCleanly on a separate thread in order to fix this.&lt;/p&gt;</comment>
                    </comments>
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            <issuekey id="193190">SERVER-17818</issuekey>
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