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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-18382] server died unexpectedly</title>
                <link>https://jira.mongodb.org/browse/SERVER-18382</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Running a 3 member replica set config. Both Secondaries died unexpectedly. I checked the kernel logs I didnt find anything to support my hypothesis of a OOM killer. Here is a snippet of the error in mongodb.log:&lt;/p&gt;

&lt;p&gt;mongo_error message&lt;br/&gt;
mongo03&lt;br/&gt;
mongod(_ZN5mongo4repl14BackgroundSync14producerThreadEv+0x344) &lt;span class=&quot;error&quot;&gt;&amp;#91;0xc03664&amp;#93;&lt;/span&gt;&lt;br/&gt;
 mongod(+0xBB4844) &lt;span class=&quot;error&quot;&gt;&amp;#91;0xfb4844&amp;#93;&lt;/span&gt;&lt;br/&gt;
 libpthread.so.0(+0x79D1) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x32b06079d1&amp;#93;&lt;/span&gt;&lt;br/&gt;
 libc.so.6(clone+0x6D) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x32b02e88fd&amp;#93;&lt;/span&gt;&lt;br/&gt;
-----  END BACKTRACE  -----&lt;br/&gt;
2015-05-08T15:44:16.079Z I -        &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;mongo02&lt;/p&gt;

&lt;p&gt; mongod(_ZN5mongo4repl14BackgroundSync14producerThreadEv+0x344) &lt;span class=&quot;error&quot;&gt;&amp;#91;0xc03664&amp;#93;&lt;/span&gt;&lt;br/&gt;
 mongod(+0xBB4844) &lt;span class=&quot;error&quot;&gt;&amp;#91;0xfb4844&amp;#93;&lt;/span&gt;&lt;br/&gt;
 libpthread.so.0(+0x79D1) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x31644079d1&amp;#93;&lt;/span&gt;&lt;br/&gt;
 libc.so.6(clone+0x6D) &lt;span class=&quot;error&quot;&gt;&amp;#91;0x31640e88fd&amp;#93;&lt;/span&gt;&lt;br/&gt;
-----  END BACKTRACE  -----&lt;br/&gt;
2015-05-08T15:47:48.425Z I -        &lt;span class=&quot;error&quot;&gt;&amp;#91;rsBackgroundSync&amp;#93;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;Please help.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;/p&gt;

&lt;p&gt;Dwayne&lt;/p&gt;</description>
                <environment></environment>
        <key id="202972">SERVER-18382</key>
            <summary>server died unexpectedly</summary>
                <type id="6" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14720&amp;avatarType=issuetype">Question</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="sam.kleinman">Sam Kleinman</assignee>
                                    <reporter username="dwayne@q1media.com">Dwayne Mcnab</reporter>
                        <labels>
                    </labels>
                <created>Fri, 8 May 2015 17:31:40 +0000</created>
                <updated>Thu, 18 Jun 2015 20:25:23 +0000</updated>
                            <resolved>Thu, 18 Jun 2015 20:25:23 +0000</resolved>
                                                                    <component>Diagnostics</component>
                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="944792" author="ramon.fernandez" created="Thu, 18 Jun 2015 20:25:15 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=dmcnab&quot; class=&quot;user-hover&quot; rel=&quot;dmcnab&quot;&gt;dmcnab&lt;/a&gt;, we haven&apos;t heard back from you for some time so I&apos;m going to close this issue. If this behavior persists please send us logs with backtrace snippets as requested above and we can reopen the ticket for further investigation.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Ram&#243;n.&lt;/p&gt;</comment>
                            <comment id="920713" author="ramon.fernandez" created="Thu, 21 May 2015 18:21:59 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=dwayne%40q1media.com&quot; class=&quot;user-hover&quot; rel=&quot;dwayne@q1media.com&quot;&gt;dwayne@q1media.com&lt;/a&gt;, unfortunately the logs you uploaded do not contain the backtrace snippets you posted in the ticket. Without detailed logs containing the last messages before the backtrace and the complete backtrace information there&apos;s not much we can do to troubleshoot this issue. Do you still have those logs?&lt;/p&gt;</comment>
                            <comment id="910111" author="dwayne@q1media.com" created="Mon, 11 May 2015 16:30:28 +0000"  >&lt;p&gt;Here you go.&lt;/p&gt;

&lt;p&gt;Dwayne Mcnab&lt;br/&gt;
Database Developer&lt;br/&gt;
Q1Media.com &amp;lt;&lt;a href=&quot;http://www.q1media.com/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://www.q1media.com/&lt;/a&gt;&amp;gt;&lt;br/&gt;
M: 305-772-6435&lt;br/&gt;
LinkedIn  &amp;lt;&lt;a href=&quot;http://www.linkedin.com/in/dwaynemcnab&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://www.linkedin.com/in/dwaynemcnab&lt;/a&gt;&amp;gt;&lt;/p&gt;







</comment>
                            <comment id="910086" author="ramon.fernandez" created="Mon, 11 May 2015 16:17:51 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=dwayne%40q1media.com&quot; class=&quot;user-hover&quot; rel=&quot;dwayne@q1media.com&quot;&gt;dwayne@q1media.com&lt;/a&gt;, you can either upload the compressed logs (which is always a good idea anyway) or upload large files via scp:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;scp -P 722 -r &amp;lt;filename&amp;gt; SERVER-18382@www.mongodb.com:&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;
&lt;p&gt;Just press enter when prompted for a password.&lt;/p&gt;</comment>
                            <comment id="910069" author="dwayne@q1media.com" created="Mon, 11 May 2015 16:10:27 +0000"  >&lt;p&gt;The last one is too big. Exeeds 500 MB&lt;/p&gt;

&lt;p&gt;Dwayne Mcnab&lt;br/&gt;
Database Developer&lt;br/&gt;
Q1Media.com &amp;lt;&lt;a href=&quot;http://www.q1media.com/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://www.q1media.com/&lt;/a&gt;&amp;gt;&lt;br/&gt;
M: 305-772-6435&lt;br/&gt;
LinkedIn  &amp;lt;&lt;a href=&quot;http://www.linkedin.com/in/dwaynemcnab&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://www.linkedin.com/in/dwaynemcnab&lt;/a&gt;&amp;gt;&lt;/p&gt;








</comment>
                            <comment id="910066" author="dwayne@q1media.com" created="Mon, 11 May 2015 16:09:27 +0000"  >&lt;p&gt;Thanks for your reply Ramon. Please see the logs you&#185;ve requested&lt;/p&gt;

&lt;p&gt;Dwayne Mcnab&lt;br/&gt;
Database Developer&lt;br/&gt;
Q1Media.com &amp;lt;&lt;a href=&quot;http://www.q1media.com/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://www.q1media.com/&lt;/a&gt;&amp;gt;&lt;br/&gt;
M: 305-772-6435&lt;br/&gt;
LinkedIn  &amp;lt;&lt;a href=&quot;http://www.linkedin.com/in/dwaynemcnab&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://www.linkedin.com/in/dwaynemcnab&lt;/a&gt;&amp;gt;&lt;/p&gt;







</comment>
                            <comment id="909359" author="ramon.fernandez" created="Sat, 9 May 2015 09:49:08 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=dwayne%40q1media.com&quot; class=&quot;user-hover&quot; rel=&quot;dwayne@q1media.com&quot;&gt;dwayne@q1media.com&lt;/a&gt;, unfortunately there&apos;s is not information above to investigate this issue. Can you please upload full logs from all three members of your replica set from the last startup until the time when the backtraces above were produced?&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Ram&#243;n.&lt;/p&gt;</comment>
                    </comments>
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                            <attachment id="73727" name="mongodb.log" size="3005609" author="dwayne@q1media.com" created="Mon, 11 May 2015 16:09:27 +0000"/>
                            <attachment id="73728" name="mongodb.log" size="163948" author="dwayne@q1media.com" created="Mon, 11 May 2015 16:09:27 +0000"/>
                            <attachment id="73733" name="mongodb.log.tbz2" size="32750014" author="dwayne@q1media.com" created="Mon, 11 May 2015 16:30:29 +0000"/>
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