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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
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    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-19885] Mongod (server) and Mongo (shell) will not start report mongo has stopped working</title>
                <link>https://jira.mongodb.org/browse/SERVER-19885</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Please see &lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;http://stackoverflow.com/questions/31937188/unable-to-start-mongodb-after-an-improper-uninstalation?noredirect=1#comment51810226_31937188&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://stackoverflow.com/questions/31937188/unable-to-start-mongodb-after-an-improper-uninstalation?noredirect=1#comment51810226_31937188&lt;/a&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="225249">SERVER-19885</key>
            <summary>Mongod (server) and Mongo (shell) will not start report mongo has stopped working</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="mclovis">Michael Shay Clovis</reporter>
                        <labels>
                    </labels>
                <created>Wed, 12 Aug 2015 13:26:23 +0000</created>
                <updated>Thu, 13 Aug 2015 22:01:35 +0000</updated>
                            <resolved>Thu, 13 Aug 2015 22:01:35 +0000</resolved>
                                    <version>3.0.5</version>
                                                    <component>Diagnostics</component>
                                        <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="1005102" author="ramon.fernandez" created="Thu, 13 Aug 2015 22:01:20 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=mclovis&quot; class=&quot;user-hover&quot; rel=&quot;mclovis&quot;&gt;mclovis&lt;/a&gt;, looks like the last uninstall was incomplete, so some cleanup may be needed. Please also consider installing from the MSI as per &lt;a href=&quot;http://docs.mongodb.org/manual/tutorial/install-mongodb-on-windows/#install-mongodb-on-windows&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;the installation instructions&lt;/a&gt; to be able to start &lt;tt&gt;mongod&lt;/tt&gt; as a service.&lt;/p&gt;

&lt;p&gt;The existing data does not indicate a bug in the server, so I&apos;m going to close this ticket as the SERVER project is for reporting bugs or feature suggestions for the MongoDB server. For MongoDB-related support discussion please post on the &lt;a href=&quot;http://groups.google.com/group/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongodb-user group&lt;/a&gt; or &lt;a href=&quot;http://stackoverflow.com/questions/tagged/mongodb&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Stack Overflow with the &lt;tt&gt;mongodb&lt;/tt&gt; tag&lt;/a&gt; as you&apos;ve already done, where your question will reach a larger audience. A question like this involving more discussion would be best posted on the &lt;a href=&quot;http://groups.google.com/group/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongodb-user group&lt;/a&gt;. See also our &lt;a href=&quot;https://www.mongodb.org/about/support/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Technical Support page&lt;/a&gt; for additional support resources.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Ram&#243;n.&lt;/p&gt;</comment>
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