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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-22609] mongod server crashed on login with admin users</title>
                <link>https://jira.mongodb.org/browse/SERVER-22609</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;i have post this question in stackoverflow. but no response. &lt;a href=&quot;http://stackoverflow.com/questions/35385927/mongod-server-crashed-on-login-with-admin-users&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://stackoverflow.com/questions/35385927/mongod-server-crashed-on-login-with-admin-users&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;actually user successfully added in admin, but on login with same user mongod server crash.&lt;/p&gt;

&lt;p&gt;os : opensuse&lt;/p&gt;

&lt;p&gt;kindly help me regarding this issue&lt;/p&gt;</description>
                <environment></environment>
        <key id="265361">SERVER-22609</key>
            <summary>mongod server crashed on login with admin users</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="mongo_2">Muhammad Usman</reporter>
                        <labels>
                    </labels>
                <created>Sun, 14 Feb 2016 09:46:17 +0000</created>
                <updated>Wed, 24 Feb 2016 19:50:06 +0000</updated>
                            <resolved>Wed, 24 Feb 2016 19:50:06 +0000</resolved>
                                                                    <component>Admin</component>
                    <component>Security</component>
                                        <votes>0</votes>
                                    <watches>9</watches>
                                                                                                                <comments>
                            <comment id="1183600" author="thomas.schubert" created="Wed, 24 Feb 2016 19:50:06 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=mongo_2&quot; class=&quot;user-hover&quot; rel=&quot;mongo_2&quot;&gt;mongo_2&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;The method that you are using to install OpenSSL may be symlinking OpenSSL 0.9.8 to another version of OpenSSL. So, when MongoDB tells the linker it needs 0.9.8&apos;s ABI, it will get the shared objects for another version. &lt;/p&gt;

&lt;p&gt;Please execute the following to confirm this hypothesis:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;ls -lsa /usr/lib64 | grep libssl&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;If the linker receives shared objects from a different version of OpenSSL than it expects, we cannot anticipate any resulting behavior.&lt;/p&gt;

&lt;p&gt;If this is the case, I think you have two options:&lt;/p&gt;

&lt;p&gt;1) Since we build this package in SuSE Linux Enterprise Server, you can upgrade/downgrade OpenSSL to match a SLES environment. Here are the SSL packages in place in our build environment: &lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;libopenssl0_9_8-0.9.8j-0.70.1&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;openssl-0.9.8j-0.66.1&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;openssl-certs-1.97-0.3.1&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;2) Compile MongoDB from source against local SSL libraries&lt;/p&gt;

&lt;p&gt;From the information you have provided, I do not see anything to indicate a bug in the MongoDB server. For MongoDB-related support discussion please post on the &lt;a href=&quot;http://groups.google.com/group/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongodb-users group&lt;/a&gt; or &lt;a href=&quot;http://stackoverflow.com/questions/tagged/mongodb&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Stack Overflow with the &lt;tt&gt;mongodb&lt;/tt&gt; tag&lt;/a&gt;. Questions about running MongoDB on OpenSuSE would be best posted on the mongodb-users group where it would reach a larger audience.&lt;/p&gt;

&lt;p&gt;Kind regards,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1177816" author="mongo_2" created="Thu, 18 Feb 2016 19:45:05 +0000"  >&lt;p&gt;Thanks for mongodb team for response,&lt;/p&gt;

&lt;p&gt;here is the complete query of your questions.  &lt;/p&gt;

&lt;p&gt;1. mongod version is&lt;/p&gt;

&lt;p&gt;db version v3.0.9&lt;br/&gt;
git version: 20d60d3491908f1ae252fe452300de3978a040c7&lt;/p&gt;

&lt;p&gt;2.OpenSuSe version&lt;/p&gt;

&lt;p&gt;NAME=openSUSE&lt;br/&gt;
VERSION=&quot;13.1 (Bottle)&quot;&lt;br/&gt;
VERSION_ID=&quot;13.1&quot;&lt;br/&gt;
PRETTY_NAME=&quot;openSUSE 13.1 (Bottle) (x86_64)&quot;&lt;br/&gt;
ID=opensuse&lt;br/&gt;
ANSI_COLOR=&quot;0;32&quot;&lt;/p&gt;

&lt;p&gt;3.install mongodb source&lt;/p&gt;

&lt;p&gt;source:&lt;br/&gt;
&lt;a href=&quot;https://docs.mongodb.org/v3.0/tutorial/install-mongodb-on-suse/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://docs.mongodb.org/v3.0/tutorial/install-mongodb-on-suse/&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;addrepo source:&lt;br/&gt;
sudo zypper addrepo --no-gpgcheck &lt;a href=&quot;https://repo.mongodb.org/zypper/suse/11/mongodb-org/3.0/x86_64/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://repo.mongodb.org/zypper/suse/11/mongodb-org/3.0/x86_64/&lt;/a&gt; mongodb&lt;/p&gt;

&lt;p&gt;after then install it &lt;/p&gt;

&lt;p&gt;sudo zypper -n install mongodb-org&lt;/p&gt;

&lt;p&gt;it give issue in starting so install missing libraries&lt;/p&gt;

&lt;p&gt;zypper in libopenssl-devel&lt;br/&gt;
rpm -e --nodeps libopenssl0_9_8&lt;br/&gt;
cd /usr/lib64/&lt;br/&gt;
ln -s libssl.so libssl.so.0.9.8&lt;br/&gt;
ln -s libcrypto.so libcrypto.so.0.9.8 &lt;/p&gt;

&lt;p&gt;after that add folder /data/db&lt;/p&gt;

&lt;p&gt;so it start successfully&lt;/p&gt;

&lt;p&gt;4.history &lt;/p&gt;

&lt;p&gt;it is new deployment&lt;/p&gt;

&lt;p&gt;5.&lt;/p&gt;

&lt;p&gt;All the required log, db, mongod config file is attached.&lt;/p&gt;

&lt;p&gt;server1.log             intial user creation&lt;/p&gt;

&lt;p&gt;serverCrash.log      mongod crash log&lt;/p&gt;

&lt;p&gt;mongo                     config&lt;/p&gt;








</comment>
                            <comment id="1177302" author="ramon.fernandez" created="Thu, 18 Feb 2016 14:50:27 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=mongo_2&quot; class=&quot;user-hover&quot; rel=&quot;mongo_2&quot;&gt;mongo_2&lt;/a&gt;, after reviewing your post on SO we&apos;re going to reopen this ticket so we can investigate this issue further. We&apos;ll need the information requested by Stephen above:&lt;/p&gt;

&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;specific version of MongoDB server (&lt;tt&gt;mongod --version&lt;/tt&gt;)&lt;/li&gt;
	&lt;li&gt;specific version of OpenSUSE&lt;/li&gt;
	&lt;li&gt;how you installed MongoDB (i.e. from package, tarball, source)&lt;/li&gt;
	&lt;li&gt;any relevant history (i.e. is this a new deployment, restored from backup, recently upgraded, ...).&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;In addition, please provide the following data:&lt;/p&gt;

&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;The full logs for the affected &lt;tt&gt;mongod&lt;/tt&gt; from startup until the crash, including any stack traces&lt;/li&gt;
	&lt;li&gt;The contents of your &lt;tt&gt;admin&lt;/tt&gt; database (or your whole &lt;tt&gt;dbpath&lt;/tt&gt; if that&apos;s easier); you can &lt;a href=&quot;https://10gen-httpsupload.s3.amazonaws.com/upload_forms/234cddec-6652-4c5d-a25b-474f17b769c5.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;upload this safely and securely&lt;/a&gt;, this data will only be accessible to MongoDB engineers to troubleshoot this ticket&lt;/li&gt;
	&lt;li&gt;The output of &lt;tt&gt;ulimit -a&lt;/tt&gt; for the user that runs &lt;tt&gt;mongod&lt;/tt&gt; (this could be related to low OS limits)&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Thanks,&lt;br/&gt;
Ram&#243;n.&lt;/p&gt;

</comment>
                            <comment id="1174676" author="stennie" created="Tue, 16 Feb 2016 20:07:29 +0000"  >&lt;p&gt;Hi 	Muhammad,&lt;/p&gt;

&lt;p&gt;The SERVER project is for reporting bugs or feature suggestions for the MongoDB server. For MongoDB-related support discussion, appropriate community forums include StackOverflow (programming-related questions), DBA StackExchange (database administration), and the &lt;a href=&quot;http://groups.google.com/group/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongodb-user group&lt;/a&gt;. For additional support resources please see our &lt;a href=&quot;https://www.mongodb.org/about/support/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Technical Support page&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;A question like this involving more discussion would be best posted on the &lt;a href=&quot;http://groups.google.com/group/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongodb-user group&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;I would suggest including more details on your environment when you post, including:&lt;/p&gt;

&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;specific version of MongoDB server (&lt;tt&gt;mongod --version&lt;/tt&gt;)&lt;/li&gt;
	&lt;li&gt;specific version of OpenSUSE&lt;/li&gt;
	&lt;li&gt;how you installed MongoDB (i.e. from package, tarball, source)&lt;/li&gt;
	&lt;li&gt;any relevant history (i.e. is this a new deployment, restored from backup, recently upgraded, ...).&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Regards,&lt;br/&gt;
Stephen&lt;/p&gt;</comment>
                    </comments>
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            <issuekey id="265806">SERVER-22638</issuekey>
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