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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-23431] Unable to update an existing user password</title>
                <link>https://jira.mongodb.org/browse/SERVER-23431</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Hi,&lt;br/&gt;
I&apos;m using the db.changeUserPassword(&quot;username&quot;, &quot;password&quot;) method to change an existing user password but upon trying the new password, I receive an &quot;authentication failure&quot; and I am still able to log in with the old password (see attached). What are the correct steps to change a user&apos;s password? &lt;/p&gt;</description>
                <environment></environment>
        <key id="276058">SERVER-23431</key>
            <summary>Unable to update an existing user password</summary>
                <type id="6" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14720&amp;avatarType=issuetype">Question</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="kelsey.schubert@mongodb.com">Kelsey Schubert</assignee>
                                    <reporter username="tarpan.pathak@bydeluxe.com">Tarpan Pathak</reporter>
                        <labels>
                    </labels>
                <created>Wed, 30 Mar 2016 15:54:26 +0000</created>
                <updated>Wed, 13 Apr 2016 16:57:54 +0000</updated>
                            <resolved>Wed, 13 Apr 2016 16:57:26 +0000</resolved>
                                                                    <component>Security</component>
                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="1220584" author="tarpan.pathak@bydeluxe.com" created="Wed, 30 Mar 2016 21:58:41 +0000"  >&lt;p&gt;Thanks Thomas. I am indeed using cloud manager and will go through the doc to reset the password. Let me also read through the upgrade doc. &lt;/p&gt;</comment>
                            <comment id="1220495" author="thomas.schubert" created="Wed, 30 Mar 2016 20:59:10 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=tarpan.pathak%40bydeluxe.com&quot; class=&quot;user-hover&quot; rel=&quot;tarpan.pathak@bydeluxe.com&quot;&gt;tarpan.pathak@bydeluxe.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;After additional investigation, my understanding is that you are using automation to manage your cluster. If that is the case, the Automation Agent may be reverting your changes to ensure &lt;a href=&quot;https://docs.cloud.mongodb.com/tutorial/manage-mongodb-users/#consistent-users-and-roles&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;consistency&lt;/a&gt;. Please use &lt;a href=&quot;https://docs.cloud.mongodb.com/tutorial/manage-mongodb-users/#edit-a-mongodb-user-s-password-and-roles&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Cloud Manager to change the password&lt;/a&gt;, and confirm that the update is successfully applied.&lt;/p&gt;

&lt;p&gt;For information about upgrading MongoDB using Cloud Manager, please review our documentation &lt;a href=&quot;https://docs.cloud.mongodb.com/tutorial/change-mongodb-version/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;here&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;Thank you,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1220399" author="tarpan.pathak@bydeluxe.com" created="Wed, 30 Mar 2016 20:04:40 +0000"  >&lt;p&gt;Hi Thomas,&lt;br/&gt;
Here are my answers:&lt;br/&gt;
1. Are you attempting to authenticate into the same node where you executed db.changeUserPassword()? &lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Yes. I tried all nodes within the cluster but received the same result.&lt;br/&gt;
2. Where is the user currently authenticated when you modify the password? &lt;/li&gt;
	&lt;li&gt;Are you referring to the user whose password is being updated or the user that is logged in to the db to update another user&apos;s password? If the latter, I&apos;m using an admin account to update another user&apos;s password on the specified db.&lt;br/&gt;
3. Is the user still logged on from before the password change, when you reattempt to authenticate using the new password? &lt;/li&gt;
	&lt;li&gt;I&apos;m uncertain so ow can I verify if an existing user is logged in?&lt;br/&gt;
Also, I would like to note that it appears that you may be using MongoDB 3.0.0, which was released over a year ago. I would strongly recommend upgrading to at least the latest minor version, currently MongoDB 3.0.10, to take advantage of the fixes we have backported over the past year. &lt;/li&gt;
	&lt;li&gt;Understood, can you send me the upgrade directions so I can read through them and schedule a window if need be.&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="1220315" author="thomas.schubert" created="Wed, 30 Mar 2016 19:10:38 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=tarpan.pathak%40bydeluxe.com&quot; class=&quot;user-hover&quot; rel=&quot;tarpan.pathak@bydeluxe.com&quot;&gt;tarpan.pathak@bydeluxe.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thanks for the report. To get a better understanding of what is going on here, please answer the following questions:&lt;/p&gt;

&lt;ol&gt;
	&lt;li&gt;Are you attempting to authenticate into the same node where you executed &lt;tt&gt;db.changeUserPassword()&lt;/tt&gt;?&lt;/li&gt;
	&lt;li&gt;Where is the user currently authenticated when you modify the password?&lt;/li&gt;
	&lt;li&gt;Is the user still logged on from before the password change, when you reattempt to authenticate using the new password?&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;Also, I would like to note that it appears that you may be using MongoDB 3.0.0, which was released over a year ago. I would strongly recommend upgrading to at least the latest minor version, currently MongoDB 3.0.10, to take advantage of the &lt;a href=&quot;https://docs.mongodb.org/manual/release-notes/3.0/#minor-releases&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;fixes&lt;/a&gt; we have backported over the past year.&lt;/p&gt;

&lt;p&gt;Kind regards,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="115675" name="mongo-passwd-update.txt" size="869" author="tarpan.pathak@bydeluxe.com" created="Wed, 30 Mar 2016 15:54:26 +0000"/>
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