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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-24435] I download mongodb backup from s3. WT_NOTFOUND: item not found, terminating</title>
                <link>https://jira.mongodb.org/browse/SERVER-24435</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
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						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[ec2-user@ip-172-31-55-219 baby]$ mongod  --directoryperdb --dbpath ./db&lt;/span&gt;&lt;/pre&gt;
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		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.291+0000 I CONTROL  [initandlisten] MongoDB starting : pid=29020 port=27017 dbpath=./db 64-bit host=ip-172-31-55-219&lt;/span&gt;&lt;/pre&gt;
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				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.291+0000 I CONTROL  [initandlisten] db version v3.2.6&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.291+0000 I CONTROL  [initandlisten] git version: 05552b562c7a0b3143a729aaa0838e558dc49b25&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.291+0000 I CONTROL  [initandlisten] OpenSSL version: OpenSSL 1.0.0-fips 29 Mar 2010&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.291+0000 I CONTROL  [initandlisten] allocator: tcmalloc&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.291+0000 I CONTROL  [initandlisten] modules: none&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.291+0000 I CONTROL  [initandlisten] build environment:&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.291+0000 I CONTROL  [initandlisten]     distmod: amazon&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.291+0000 I CONTROL  [initandlisten]     distarch: x86_64&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.291+0000 I CONTROL  [initandlisten]     target_arch: x86_64&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.291+0000 I CONTROL  [initandlisten] options: { storage: { dbPath: &quot;./db&quot;, directoryPerDB: true } }&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.312+0000 I -        [initandlisten] Detected data files in ./db created by the &apos;wiredTiger&apos; storage engine, so setting the active storage engine to &apos;wiredTiger&apos;.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.312+0000 I STORAGE  [initandlisten] wiredtiger_open config: create,cache_size=1G,session_max=20000,eviction=(threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.327+0000 E STORAGE  [initandlisten] WiredTiger (-31803) [1465306923:327233][29020:0x7fae5728ad80], txn-recover: Recovery failed: WT_NOTFOUND: item not found&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.329+0000 I -        [initandlisten] Assertion: 28595:-31803: WT_NOTFOUND: item not found&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.330+0000 I STORAGE  [initandlisten] exception in initAndListen: 28595 -31803: WT_NOTFOUND: item not found, terminating&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-06-07T13:42:03.330+0000 I CONTROL  [initandlisten] dbexit:  rc: 100&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;</description>
                <environment>linux</environment>
        <key id="292046">SERVER-24435</key>
            <summary>I download mongodb backup from s3. WT_NOTFOUND: item not found, terminating</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="kelsey.schubert@mongodb.com">Kelsey Schubert</assignee>
                                    <reporter username="aedanlee">aedanlee</reporter>
                        <labels>
                            <label>WT_NOTFOUND:</label>
                    </labels>
                <created>Tue, 7 Jun 2016 14:05:13 +0000</created>
                <updated>Wed, 31 May 2017 21:23:49 +0000</updated>
                            <resolved>Mon, 17 Apr 2017 13:11:00 +0000</resolved>
                                    <version>3.2.6</version>
                                                                        <votes>0</votes>
                                    <watches>8</watches>
                                                                                                                <comments>
                            <comment id="1550456" author="ramon.fernandez" created="Mon, 17 Apr 2017 13:12:51 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=kasperpro&quot; class=&quot;user-hover&quot; rel=&quot;kasperpro&quot;&gt;kasperpro&lt;/a&gt;, it&apos;s always best to open a separate ticket, can you please do so?&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Ram&#243;n.&lt;/p&gt;</comment>
                            <comment id="1550342" author="kasperpro" created="Mon, 17 Apr 2017 06:04:38 +0000"  >&lt;p&gt;Hi, Thomas,&lt;br/&gt;
Actually I have the same issue. Will try to explain what happening. &lt;br/&gt;
My server broke down and all I had is copy of database files in /data/db. No proper mongodump, only files. &lt;br/&gt;
After restoring my VPS from snapshot, I tried to run mongo, get error (see in attachment)&lt;/p&gt;

&lt;p&gt;Answering to your question: &lt;br/&gt;
1. Which version of MongoDB was the original mongod using?&lt;br/&gt;
Original was 3.2.4. However, I already updated to 3.4.3 with hope that this will be fixed. &lt;/p&gt;

&lt;p&gt;2. What method do you use to create backups?&lt;br/&gt;
That is the problem, that I didnt have mongodumps. Only *.wt files. &lt;/p&gt;

&lt;p&gt;3. Have you ever manipulated (copied or moved) the underlying database files? If so, was the mongod running?&lt;br/&gt;
No I didnt touch files. After restoring from snapshot, server state was same as before server fault. &lt;/p&gt;

&lt;p&gt;Please find all screenshots and  WiredTiger.wt/ WiredTiger.turtle files. &lt;br/&gt;
Is it any chance to restore from unclean shutdown only with *.wt files.?&lt;/p&gt;</comment>
                            <comment id="1343708" author="thomas.schubert" created="Mon, 1 Aug 2016 20:58:35 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=aedanlee&quot; class=&quot;user-hover&quot; rel=&quot;aedanlee&quot;&gt;aedanlee&lt;/a&gt;, &lt;/p&gt;

&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1300706" author="thomas.schubert" created="Tue, 21 Jun 2016 03:40:33 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=aedanlee&quot; class=&quot;user-hover&quot; rel=&quot;aedanlee&quot;&gt;aedanlee&lt;/a&gt;, &lt;/p&gt;

&lt;p&gt;We still need the information I requested to continue to investigate. If this is still an issue for you, would you please provide the answers to my questions and attach the files to this ticket?&lt;/p&gt;

&lt;p&gt;Thank you,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1287171" author="thomas.schubert" created="Tue, 7 Jun 2016 21:50:46 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=aedanlee&quot; class=&quot;user-hover&quot; rel=&quot;aedanlee&quot;&gt;aedanlee&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;To get a better understanding of what is going on here, I have a number of questions about mongod that was backed up.&lt;/p&gt;

&lt;ol&gt;
	&lt;li&gt;Which version of MongoDB was the original mongod using?&lt;/li&gt;
	&lt;li&gt;What method do you use to create backups?&lt;/li&gt;
	&lt;li&gt;Have you ever manipulated (copied or moved) the underlying database files? If so, was the mongod running?&lt;/li&gt;
	&lt;li&gt;What kind of underlying storage mechanism are you using? Are the storage devices attached locally or over the network? Are the disks SSDs or HDDs? What kind of RAID and/or volume management system are you using?&lt;/li&gt;
	&lt;li&gt;Have you ever restored this instance from backups?&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;We may also need the following information concerning your current data files:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;an upload of &lt;tt&gt;WiredTiger.wt&lt;/tt&gt;&lt;/li&gt;
	&lt;li&gt;an upload of &lt;tt&gt;WiredTiger.turtle&lt;/tt&gt;&lt;/li&gt;
	&lt;li&gt;output of &lt;tt&gt;ls -l&lt;/tt&gt; against the journal directory&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Thank you,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="125126" name="1.png" size="199932" author="aedanlee" created="Tue, 7 Jun 2016 14:05:13 +0000"/>
                            <attachment id="154133" name="WiredTiger.turtle" size="936" author="kasperpro" created="Mon, 17 Apr 2017 06:01:07 +0000"/>
                            <attachment id="154132" name="WiredTiger.wt" size="225280" author="kasperpro" created="Mon, 17 Apr 2017 06:01:13 +0000"/>
                            <attachment id="154130" name="screenshot-1.png" size="1614191" author="kasperpro" created="Mon, 17 Apr 2017 06:00:21 +0000"/>
                            <attachment id="154131" name="screenshot-2.png" size="203217" author="kasperpro" created="Mon, 17 Apr 2017 06:00:40 +0000"/>
                    </attachments>
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