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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-24632] Mongotop not working</title>
                <link>https://jira.mongodb.org/browse/SERVER-24632</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Hello Team,&lt;/p&gt;

&lt;p&gt;I am getting error while using mongotop - having all the required roles.&lt;/p&gt;

&lt;p&gt;Error:&lt;br/&gt;
Segmentation fault&lt;/p&gt;
</description>
                <environment></environment>
        <key id="294642">SERVER-24632</key>
            <summary>Mongotop not working</summary>
                <type id="6" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14720&amp;avatarType=issuetype">Question</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="mangal.aayushi3@gmail.com">Aayushi Mangal</reporter>
                        <labels>
                    </labels>
                <created>Fri, 17 Jun 2016 06:59:23 +0000</created>
                <updated>Mon, 15 Nov 2021 16:33:15 +0000</updated>
                            <resolved>Tue, 6 Sep 2016 16:43:11 +0000</resolved>
                                    <version>3.2.3</version>
                                                    <component>Tools</component>
                                        <votes>0</votes>
                                    <watches>5</watches>
                                                                                                                <comments>
                            <comment id="1377397" author="thomas.schubert" created="Tue, 6 Sep 2016 16:43:12 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=aayushi&quot; class=&quot;user-hover&quot; rel=&quot;aayushi&quot;&gt;aayushi&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1343738" author="thomas.schubert" created="Mon, 1 Aug 2016 21:09:06 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=aayushi&quot; class=&quot;user-hover&quot; rel=&quot;aayushi&quot;&gt;aayushi&lt;/a&gt;, &lt;/p&gt;

&lt;p&gt;We still need additional information to diagnose the problem. If this is still an issue for you, would you please provide the complete output of the command you are executing?&lt;/p&gt;

&lt;p&gt;Thank you,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1315813" author="thomas.schubert" created="Wed, 6 Jul 2016 18:50:13 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=aayushi&quot; class=&quot;user-hover&quot; rel=&quot;aayushi&quot;&gt;aayushi&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;I&apos;m a bit confused about the command you are using to start mongotop. When I try, I see &lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;$ mongotop --discover --host hostname:port -u username -p pwd --authenticationDatabase whereuserExist&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-07-06T14:41:01.948-0400	error parsing command line options: unknown option &quot;discover&quot;&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2016-07-06T14:41:01.948-0400	try &apos;mongotop --help&apos; for more information&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;Would you please provide the complete output including the execution of the command?&lt;/p&gt;

&lt;p&gt;Thank you,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1298719" author="mangal.aayushi3@gmail.com" created="Sat, 18 Jun 2016 07:02:45 +0000"  >&lt;p&gt;Hello Ramon,&lt;/p&gt;

&lt;p&gt;Please find answers:&lt;/p&gt;

&lt;p&gt;1) This is a three member replica set deployment&lt;br/&gt;
2) This is 3.2.3 version with wired tiger storage, or is there any way to check mongodb and mongotop version, but this is from same binaries&lt;br/&gt;
3)  mongotop --discover --host hostname:port  -u username -p pwd --authenticationDatabase whereuserExist&lt;br/&gt;
4)authentication used -SCRAM-SHA-1,  should I provide all the user specific roles: - user have &quot;clusteMonitor&quot; role assigned to it&lt;br/&gt;
5) no any specific location to mongo log&lt;/p&gt;</comment>
                            <comment id="1297742" author="ramon.fernandez" created="Fri, 17 Jun 2016 13:16:42 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=aayushi&quot; class=&quot;user-hover&quot; rel=&quot;aayushi&quot;&gt;aayushi&lt;/a&gt;, unfortunately there&apos;s not enough information on this ticket to know what could be the problem. I see 3.2.3 in the &quot;Affects Version/s&quot; field above, but can you add some more details about this issue? For example:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;What kind of deployment do you have? Stand-alone? Replica set?&lt;/li&gt;
	&lt;li&gt;What version(s) of MongoDB and &lt;tt&gt;mongotop&lt;/tt&gt; are you running (if ay of them is different than 3.2.3)&lt;/li&gt;
	&lt;li&gt;How are you running &lt;tt&gt;mongotop&lt;/tt&gt;? Can you paste the exact command line you&apos;re using in this ticket?&lt;/li&gt;
	&lt;li&gt;How did you set up authentication? What are the contents of the &lt;tt&gt;system.users&lt;/tt&gt; collection in the &lt;tt&gt;admin&lt;/tt&gt; database? (Please redact passwords if any)&lt;/li&gt;
	&lt;li&gt;Is there any information in the &lt;tt&gt;mongod&lt;/tt&gt; logs or the output of &lt;tt&gt;mongotop&lt;/tt&gt; that may be relevant and can give us additional hints?&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Thanks,&lt;br/&gt;
Ram&#243;n.&lt;/p&gt;</comment>
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