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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-25390] Starting mongod (via systemctl):  Job for mongod.service failed. See &apos;systemctl status mongod.service&apos; and &apos;journalctl -xn&apos; for details.[FAILED]</title>
                <link>https://jira.mongodb.org/browse/SERVER-25390</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;unable to start mongodb as a service.&lt;br/&gt;
it fails with error as &lt;br/&gt;
Starting mongod (via systemctl):  Job for mongod.service failed. See &apos;systemctl status mongod.service&apos; and &apos;journalctl -xn&apos; for details.&lt;br/&gt;
                                                           &lt;span class=&quot;error&quot;&gt;&amp;#91;FAILED&amp;#93;&lt;/span&gt;&lt;/p&gt;


&lt;p&gt;we are able to start with  mongod --config /etc/mongod.conf&lt;br/&gt;
2016-08-02T07:12:16.012+0000 I CONTROL  ** WARNING: --rest is specified without --httpinterface,&lt;br/&gt;
2016-08-02T07:12:16.012+0000 I CONTROL  **          enabling http interface&lt;br/&gt;
about to fork child process, waiting until server is ready for connections.&lt;br/&gt;
forked process: 56338&lt;br/&gt;
child process started successfully, parent exiting&lt;/p&gt;</description>
                <environment></environment>
        <key id="305791">SERVER-25390</key>
            <summary>Starting mongod (via systemctl):  Job for mongod.service failed. See &apos;systemctl status mongod.service&apos; and &apos;journalctl -xn&apos; for details.[FAILED]</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="kelsey.schubert@mongodb.com">Kelsey Schubert</assignee>
                                    <reporter username="kumar_kshiva">Karisiddappa Shiva Kumar</reporter>
                        <labels>
                    </labels>
                <created>Tue, 2 Aug 2016 08:54:52 +0000</created>
                <updated>Wed, 21 Sep 2016 04:18:06 +0000</updated>
                            <resolved>Wed, 21 Sep 2016 04:18:06 +0000</resolved>
                                    <version>3.0.12</version>
                                                    <component>Admin</component>
                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="1389503" author="thomas.schubert" created="Wed, 21 Sep 2016 04:18:06 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=kumar_kshiva&quot; class=&quot;user-hover&quot; rel=&quot;kumar_kshiva&quot;&gt;kumar_kshiva&lt;/a&gt;, &lt;/p&gt;

&lt;p&gt;We haven&#8217;t heard back from you for some time, so I&#8217;m going to mark this ticket as resolved. If this is still an issue for you, please provide additional information and we will reopen the ticket.&lt;/p&gt;

&lt;p&gt;Regards,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1377524" author="thomas.schubert" created="Tue, 6 Sep 2016 18:04:23 +0000"  >&lt;p&gt;HI &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=kumar_kshiva&quot; class=&quot;user-hover&quot; rel=&quot;kumar_kshiva&quot;&gt;kumar_kshiva&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;We still need additional information to diagnose the problem. If this is still an issue for you, would you please address my questions above?&lt;/p&gt;

&lt;p&gt;Thank you,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1361028" author="thomas.schubert" created="Thu, 18 Aug 2016 15:55:11 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=kumar_kshiva&quot; class=&quot;user-hover&quot; rel=&quot;kumar_kshiva&quot;&gt;kumar_kshiva&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;To help us continue to investigate this issue, please answer the following questions.&lt;/p&gt;

&lt;ol&gt;
	&lt;li&gt;How did you install mongodb?&lt;/li&gt;
	&lt;li&gt;Which distribution are you using?&lt;/li&gt;
	&lt;li&gt;Did you modify your installation configuration or service file?&lt;/li&gt;
	&lt;li&gt;Please post the contents of your service file and config file.&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;Thank you,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1346822" author="kumar_kshiva" created="Thu, 4 Aug 2016 07:37:22 +0000"  >&lt;p&gt;from where should i run this command.&lt;/p&gt;

&lt;p&gt;-bash-4.2$  journalctl -xn&lt;br/&gt;
No journal files were found.&lt;br/&gt;
-bash-4.2$&lt;/p&gt;


&lt;p&gt;I noticed the below messages in /var/log/audit/audit.log.&lt;/p&gt;

&lt;p&gt;type=USER_AUTH msg=audit(1470296375.260:92604): pid=2688 uid=996 auid=996 ses=203 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023 msg=&apos;op=PAM:authentication acct=&quot;mongod&quot; exe=&quot;/usr/bin/sudo&quot; hostname=? addr=? terminal=/dev/pts/1 res=failed&apos;&lt;br/&gt;
type=USER_AUTH msg=audit(1470296380.863:92605): pid=2688 uid=996 auid=996 ses=203 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023 msg=&apos;op=PAM:authentication acct=&quot;mongod&quot; exe=&quot;/usr/bin/sudo&quot; hostname=? addr=? terminal=/dev/pts/1 res=failed&apos;&lt;/p&gt;
</comment>
                            <comment id="1344376" author="ramon.fernandez" created="Tue, 2 Aug 2016 12:18:34 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=kumar_kshiva&quot; class=&quot;user-hover&quot; rel=&quot;kumar_kshiva&quot;&gt;kumar_kshiva&lt;/a&gt;, can you please post the contents of the service file, the output of &lt;tt&gt;journalctl -xn&lt;/tt&gt;, and any other information that can help us determine if this is an issue with our startup scripts?&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Ram&#243;n.&lt;/p&gt;</comment>
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