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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-27224] file:WiredTiger.wt read checksum error, mongodb won&apos;t start</title>
                <link>https://jira.mongodb.org/browse/SERVER-27224</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;I got the same issue with this one:&lt;br/&gt;
&lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-25285&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;https://jira.mongodb.org/browse/SERVER-25285&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;thank you!&lt;/p&gt;</description>
                <environment></environment>
        <key id="335230">SERVER-27224</key>
            <summary>file:WiredTiger.wt read checksum error, mongodb won&apos;t start</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="david.hows">David Hows</assignee>
                                    <reporter username="rud0lp20">rudolp esquilon</reporter>
                        <labels>
                            <label>envm</label>
                            <label>rfi</label>
                            <label>rpu</label>
                            <label>trcf</label>
                            <label>wtc</label>
                    </labels>
                <created>Wed, 30 Nov 2016 18:12:32 +0000</created>
                <updated>Mon, 13 Aug 2018 21:48:56 +0000</updated>
                            <resolved>Tue, 14 Mar 2017 14:07:16 +0000</resolved>
                                    <version>3.2.9</version>
                                                    <component>WiredTiger</component>
                                        <votes>0</votes>
                                    <watches>6</watches>
                                                                                                                <comments>
                            <comment id="1523444" author="rud0lp20" created="Tue, 14 Mar 2017 12:07:36 +0000"  >&lt;p&gt;I see..anyway thank you&lt;/p&gt;</comment>
                            <comment id="1523306" author="david.hows" created="Tue, 14 Mar 2017 06:24:50 +0000"  >&lt;p&gt;Hi Rudolph,&lt;/p&gt;

&lt;p&gt;Sorry for the large delay in getting back to you.&lt;/p&gt;

&lt;p&gt;I&apos;ve tried to get a repair of your data-set going, and got to the point you did. I then made some minor journal modifications to work around the issue you were seeing. From there, I started looking at the integrity of all your files. None of the database files were able to validate or be read, all were corrupted. &lt;/p&gt;

&lt;p&gt;I also did a manual examination of one of the internal catalog tables (&lt;tt&gt;_mdb_catalog.wt&lt;/tt&gt;), which has a fixed BSON String format for data (unlike any of the data containing collections which have no fixed schema). In this file I found strings from JSON documents and other things that looked highly out of place. Given this, I believe that something external to MongoDB (likely the filesystem) has caused corruption in your database files.&lt;/p&gt;</comment>
                            <comment id="1462442" author="thomas.schubert" created="Tue, 20 Dec 2016 19:29:44 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=rud0lp20&quot; class=&quot;user-hover&quot; rel=&quot;rud0lp20&quot;&gt;rud0lp20&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thanks for uploading the files. Unfortunately, this type of post-mortem requires a significant effort to analyze the files. We&apos;ll update this ticket after we conclude our investigation.&lt;/p&gt;

&lt;p&gt;Kind regards,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1458821" author="rud0lp20" created="Thu, 15 Dec 2016 13:19:43 +0000"  >&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;are there any news?&lt;/p&gt;</comment>
                            <comment id="1452819" author="rud0lp20" created="Thu, 8 Dec 2016 21:45:40 +0000"  >&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;I&apos;ve already uploaded all required files...&lt;br/&gt;
thanks&lt;/p&gt;</comment>
                            <comment id="1451141" author="rud0lp20" created="Wed, 7 Dec 2016 12:12:22 +0000"  >&lt;p&gt;ok thank you &lt;img class=&quot;emoticon&quot; src=&quot;https://jira.mongodb.org/images/icons/emoticons/smile.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/p&gt;

&lt;p&gt;however we don&apos;t have backup files yet....&lt;/p&gt;</comment>
                            <comment id="1450820" author="thomas.schubert" created="Tue, 6 Dec 2016 22:28:31 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=rud0lp20&quot; class=&quot;user-hover&quot; rel=&quot;rud0lp20&quot;&gt;rud0lp20&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Unfortunately, since the repair attempt was unsuccessful, my advice would be to perform an initial sync or restore from a backup.&lt;/p&gt;

&lt;p&gt;Before doing so, would you be able to provide the complete &lt;tt&gt;$dbpath&lt;/tt&gt; for us to investigate this issue?&lt;/p&gt;

&lt;p&gt;I&apos;ve created a secure &lt;a href=&quot;https://10gen-httpsupload.s3.amazonaws.com/upload_forms/732a4c2b-22ea-4694-b3d2-72c4f9d2ff2c.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;upload portal&lt;/a&gt; where you can provide logs following the repair attempt and data files. Files uploaded to this portal are only visible to MongoDB employees investigating this issue and are routinely deleted after some time.&lt;/p&gt;

&lt;p&gt;Thank you for your help,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1450116" author="rud0lp20" created="Tue, 6 Dec 2016 13:03:55 +0000"  >&lt;p&gt;up..any news?&lt;br/&gt;
thanks&lt;/p&gt;</comment>
                            <comment id="1446845" author="rud0lp20" created="Thu, 1 Dec 2016 14:56:27 +0000"  >&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;1. actually we reboot the server and didn&apos;t manually stop it&lt;br/&gt;
2. we increase CPU and RAM&lt;br/&gt;
3. after rebooting and upgrading the server(mongodb is not running) we just move(mv command) the db directory content to other location&lt;br/&gt;
4. nope the logs shows the same error about checksum error&lt;/p&gt;

&lt;p&gt;thanks&lt;/p&gt;</comment>
                            <comment id="1446831" author="thomas.schubert" created="Thu, 1 Dec 2016 14:37:12 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=rud0lp20&quot; class=&quot;user-hover&quot; rel=&quot;rud0lp20&quot;&gt;rud0lp20&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thank you for the answers, I have a few follow up questions to help us in our investigation.&lt;/p&gt;

&lt;ol&gt;
	&lt;li&gt;Would you please clarify whether you hit an OOM killer during the index build? If not, how did you shutdown the mongod?&lt;/li&gt;
	&lt;li&gt;What was your upgrade process?&lt;/li&gt;
	&lt;li&gt;How did you move the db files?&lt;/li&gt;
	&lt;li&gt;Was the repair attempt successful?&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;Thanks again,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1446745" author="rud0lp20" created="Thu, 1 Dec 2016 13:09:24 +0000"  >&lt;p&gt;hi Thomas,&lt;/p&gt;

&lt;p&gt;here is my answer&lt;br/&gt;
1. Before it happens we are having issue in completing an indexing process due to lack of RAM in our server..so after we do an upgrade and reboot the problem occurs when we about to start the mongodb server the issue shows up..ow also before that we move the location of the db files to another directory/disk that has a larger space&lt;br/&gt;
2. nope we haven&apos;t&lt;br/&gt;
3. We are using SSD attach to Digital Ocean server...((as part of a storage system, as known as SAN &#8211; Storage Area Network which is a cluster of storagae drive only in a network environment).)&lt;br/&gt;
4. We have and its in good condition&lt;/p&gt;</comment>
                            <comment id="1446091" author="thomas.schubert" created="Wed, 30 Nov 2016 18:47:26 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=rud0lp20&quot; class=&quot;user-hover&quot; rel=&quot;rud0lp20&quot;&gt;rud0lp20&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;I&apos;ve attempted a repair of the uploaded files. Please extract them and replace them in your dbpath. &lt;/p&gt;

&lt;p&gt;I have a few questions to get a better understanding of what happened here, but please understand that in cases like this we may not be able to identify the root cause from the information you provide.&lt;/p&gt;

&lt;ol&gt;
	&lt;li&gt;Preceding the corruption, were there any other server errors logged? Did an unclean shutdown occur? If so, what was the cause?&lt;/li&gt;
	&lt;li&gt;Have you recently run out of disk space?&lt;/li&gt;
	&lt;li&gt;What kind of underlying storage mechanism are you using? Are the storage devices attached locally or over the network? Are the disks SSDs or HDDs? What kind of RAID and/or volume management system are you using?&lt;/li&gt;
	&lt;li&gt;Would you please consider checking the integrity of your disks?&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;Thank you,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1446053" author="rud0lp20" created="Wed, 30 Nov 2016 18:16:40 +0000"  >&lt;p&gt;FYI&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;1480529755:805623&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;22119:0x7f5b50b16740&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, WT_CURSOR.next: read checksum error for 24576B block at offset 57344: calculated block checksum of 4001194994 doesn&apos;t match expected checksum of 4050905503&lt;br/&gt;
&lt;span class=&quot;error&quot;&gt;&amp;#91;1480529755:805795&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;22119:0x7f5b50b16740&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, WT_CURSOR.next: WiredTiger.wt: encountered an illegal file format or internal value&lt;br/&gt;
&lt;span class=&quot;error&quot;&gt;&amp;#91;1480529755:805818&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;22119:0x7f5b50b16740&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, WT_CURSOR.next: the process must exit and restart: WT_PANIC: WiredTiger library panic&lt;br/&gt;
&lt;span class=&quot;error&quot;&gt;&amp;#91;1480529755:805839&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;22119:0x7f5b50b16740&amp;#93;&lt;/span&gt;, txn-recover: Recovery failed: WT_PANIC: WiredTiger library panic&lt;/p&gt;


&lt;hr /&gt;

&lt;p&gt;2016-11-30T10:55:50.367-0500 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; wiredtiger_open config: create,cache_size=18G,session_max=20000,eviction=(threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),&lt;br/&gt;
2016-11-30T10:55:50.422-0500 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (2) &lt;span class=&quot;error&quot;&gt;&amp;#91;1480521350:421985&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;17221:0x7f960a3fbcc0&amp;#93;&lt;/span&gt;, txn-recover: /data/db2/default/journal/WiredTigerLog.0000001585: handle-open: open: No such file or directory&lt;br/&gt;
2016-11-30T10:55:50.422-0500 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1480521350:422073&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;17221:0x7f960a3fbcc0&amp;#93;&lt;/span&gt;, txn-recover: WiredTiger is unable to read the recovery log.&lt;br/&gt;
2016-11-30T10:55:50.422-0500 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1480521350:422088&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;17221:0x7f960a3fbcc0&amp;#93;&lt;/span&gt;, txn-recover: This may be due to the log files being encrypted, being from an older version or due to corruption on disk&lt;br/&gt;
2016-11-30T10:55:50.422-0500 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1480521350:422097&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;17221:0x7f960a3fbcc0&amp;#93;&lt;/span&gt;, txn-recover: You should confirm that you have opened the database with the correct options including all encryption and compression options&lt;br/&gt;
2016-11-30T10:55:50.422-0500 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1480521350:422283&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;17221:0x7f960a3fbcc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, WT_CURSOR.next: read checksum error for 24576B block at offset 57344: calculated block checksum of 4001194994 doesn&apos;t match expected checksum of 4050905503&lt;br/&gt;
2016-11-30T10:55:50.422-0500 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1480521350:422304&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;17221:0x7f960a3fbcc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, WT_CURSOR.next: WiredTiger.wt: encountered an illegal file format or internal value&lt;br/&gt;
2016-11-30T10:55:50.422-0500 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (-31804) &lt;span class=&quot;error&quot;&gt;&amp;#91;1480521350:422318&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;17221:0x7f960a3fbcc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, WT_CURSOR.next: the process must exit and restart: WT_PANIC: WiredTiger library panic&lt;br/&gt;
2016-11-30T10:55:50.422-0500 I -        &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Fatal Assertion 28558&lt;/p&gt;</comment>
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                            <attachment id="144978" name="WiredTiger.turtle" size="938" author="rud0lp20" created="Wed, 30 Nov 2016 18:11:56 +0000"/>
                            <attachment id="144979" name="WiredTiger.wt" size="258048" author="rud0lp20" created="Wed, 30 Nov 2016 18:11:58 +0000"/>
                            <attachment id="144980" name="WiredTigerLAS.wt" size="4096" author="rud0lp20" created="Wed, 30 Nov 2016 18:11:54 +0000"/>
                            <attachment id="144983" name="repair_attempt.tar.gz" size="16088" author="kelsey.schubert@mongodb.com" created="Wed, 30 Nov 2016 18:46:04 +0000"/>
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