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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-27573] Member stuck in ROLLBACK after unclean restart</title>
                <link>https://jira.mongodb.org/browse/SERVER-27573</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;The primary member of the 3 node replica set was OOM killed and a secondary member was promoted to primary. Upon restart the dead member, it came up but it&apos;s stuck in ROLLBACK state with these logs:&lt;/p&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
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			&lt;tr id=&quot;syntaxplugin_title&quot;&gt;
			&lt;td bgcolor=&quot;#f5f5f5&quot; style=&quot;font-family: Arial,sans-serif; color: #333; border-bottom: 1px solid #bbb; background-color: #f5f5f5 !important; font-weight: bold; line-height: 1em;&quot; &gt;
				&lt;p style=&quot;margin: 5px 10px; padding: 0;&quot;&gt;mongod.log&lt;/p&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/thead&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-01-04T06:08:58.781+0000 I REPL     [ReplicationExecutor] syncing from: ip-10-0-17-156:27017&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-01-04T06:08:58.796+0000 I REPL     [rsBackgroundSync] Starting rollback due to OplogStartMissing: our last op time fetched: (term: -1, timestamp: Jan  4 03:39:41:1d). source&apos;s GTE: (term: -1, timestamp: Jan  4 03:39:46:1) hashes: (-8237435499851558070/-4585935198278308689)&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-01-04T06:08:58.796+0000 I REPL     [rsBackgroundSync] beginning rollback&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-01-04T06:08:58.796+0000 I REPL     [rsBackgroundSync] rollback 0&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-01-04T06:08:58.796+0000 I REPL     [rsBackgroundSync] rollback 1&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-01-04T06:08:58.798+0000 I REPL     [rsBackgroundSync] rollback 2 FindCommonPoint&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-01-04T06:08:58.799+0000 I REPL     [rsBackgroundSync] rollback our last optime:   Jan  4 03:39:41:1d&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-01-04T06:08:58.799+0000 I REPL     [rsBackgroundSync] rollback their last optime: Jan  4 06:08:57:2&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-01-04T06:08:58.799+0000 I REPL     [rsBackgroundSync] rollback diff in end of log times: -8956 seconds&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-01-04T06:09:28.797+0000 I -        [rsBackgroundSync] caught exception (socket exception [FAILED_STATE] for ip-10-0-17-156:27017 (10.0.17.156) failed) in destructor (kill)&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-01-04T06:09:28.797+0000 W REPL     [rsBackgroundSync] rollback 2 exception 10278 dbclient error communicating with server: ip-10-0-17-156:27017; sleeping 1 min&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;The error suggests network issue which is totally incorrect. The servers can access each other just fine:&lt;/p&gt;

&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;[ec2-user@ip-10-0-33-140 ~]$ nc -v -z ip-10-0-17-156 27017&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;Connection to ip-10-0-17-156 27017 port [tcp/*] succeeded!&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;I can even connect mongo shell to remote server and run queries fine. Plus, if I delete all data and do a full resync, it&apos;s able to connect without any issues.&lt;/p&gt;</description>
                <environment></environment>
        <key id="342376">SERVER-27573</key>
            <summary>Member stuck in ROLLBACK after unclean restart</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                        <assignee username="kelsey.schubert@mongodb.com">Kelsey Schubert</assignee>
                                    <reporter username="amanpreet@codigami.com">Amanpreet Singh</reporter>
                        <labels>
                    </labels>
                <created>Wed, 4 Jan 2017 06:29:02 +0000</created>
                <updated>Sat, 29 Jul 2017 16:23:05 +0000</updated>
                            <resolved>Mon, 26 Jun 2017 20:54:31 +0000</resolved>
                                    <version>3.2.11</version>
                                                    <component>Replication</component>
                                        <votes>0</votes>
                                    <watches>7</watches>
                                                                                                                <comments>
                            <comment id="1607012" author="thomas.schubert" created="Mon, 26 Jun 2017 20:54:31 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=amanpreet%40codigami.com&quot; class=&quot;user-hover&quot; rel=&quot;amanpreet@codigami.com&quot;&gt;amanpreet@codigami.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Sorry for the delay getting back to you. Unfortunately, we have not been able to reproduce this issue.&lt;/p&gt;

&lt;p&gt;If this continues to be an issue, I would recommend posting on &lt;a href=&quot;http://groups.google.com/group/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongodb-user group&lt;/a&gt; or &lt;a href=&quot;http://stackoverflow.com/questions/tagged/mongodb&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Stack Overflow with the &lt;tt&gt;mongodb&lt;/tt&gt; tag&lt;/a&gt; for MongoDB-related support discussion. It&apos;s possible that there may be some particular network configuration that is contributing to this issue.&lt;/p&gt;

&lt;p&gt;Additionally, please note that we have &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-20739&quot; title=&quot;Make secondaries more resilient to transient network problems during failover/rollback&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-20739&quot;&gt;SERVER-20739&lt;/a&gt; open to track work to improve how we handle network errors during rollback, which may improve the behavior you&apos;re observing &#8211; please feel free to vote for it and watch it for updates.&lt;/p&gt;

&lt;p&gt;Kind regards,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1476227" author="amanpreet@codigami.com" created="Fri, 13 Jan 2017 09:17:52 +0000"  >&lt;p&gt;Hey Thomas,&lt;/p&gt;

&lt;p&gt;Sorry about that. I&apos;ve attached some other relevant log files as well.&lt;/p&gt;

&lt;p&gt;Thanks!&lt;/p&gt;</comment>
                            <comment id="1475981" author="thomas.schubert" created="Thu, 12 Jan 2017 21:58:15 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=amanpreet%40codigami.com&quot; class=&quot;user-hover&quot; rel=&quot;amanpreet@codigami.com&quot;&gt;amanpreet@codigami.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;I took a look at the logs you&apos;ve provided, but am not seeing rollback described. Would you please ensure that the correct log files have been uploaded?&lt;/p&gt;

&lt;p&gt;Thank you,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1472195" author="amanpreet@codigami.com" created="Sun, 8 Jan 2017 22:36:36 +0000"  >&lt;p&gt;Hi @Thomas Schubert,&lt;/p&gt;

&lt;p&gt;I&apos;ve attached logs and a screenshot of MMS dashboard to give some context.&lt;/p&gt;

&lt;p&gt;Thanks!&lt;/p&gt;</comment>
                            <comment id="1469133" author="thomas.schubert" created="Wed, 4 Jan 2017 15:19:50 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=amanpreet%40codigami.com&quot; class=&quot;user-hover&quot; rel=&quot;amanpreet@codigami.com&quot;&gt;amanpreet@codigami.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thanks for the report. So we can continue to investigate, would you please upload the complete logs for the affected mongod and the primary node?&lt;/p&gt;

&lt;p&gt;Kind regards,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                    </comments>
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                            <attachment id="147235" name="affected_mongo.log" size="265440" author="amanpreet@codigami.com" created="Sun, 8 Jan 2017 22:22:43 +0000"/>
                            <attachment id="147233" name="mms-fullpage.png" size="2121001" author="amanpreet@codigami.com" created="Sun, 8 Jan 2017 22:35:35 +0000"/>
                            <attachment id="147580" name="mongod-27017.log.2017-01-04T06-05-48" size="1140382" author="amanpreet@codigami.com" created="Fri, 13 Jan 2017 09:14:10 +0000"/>
                            <attachment id="147579" name="mongod-27017.log.2017-01-04T06-36-02" size="2458849" author="amanpreet@codigami.com" created="Fri, 13 Jan 2017 09:14:23 +0000"/>
                            <attachment id="147578" name="mongod-27017.log.2017-01-04T07-18-26" size="3360502" author="amanpreet@codigami.com" created="Fri, 13 Jan 2017 09:14:26 +0000"/>
                            <attachment id="147234" name="primary_mongo.log" size="5233676" author="amanpreet@codigami.com" created="Sun, 8 Jan 2017 22:27:37 +0000"/>
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&lt;p&gt;1. Kill primary member by OOMKILL&lt;br/&gt;
2. Wait for a secondary member to become primary&lt;br/&gt;
3. Restart killed member&lt;/p&gt;</customfieldvalue>

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