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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-27606] Mongodb community server 3.4.1 cannot run on windows server 2012 r2</title>
                <link>https://jira.mongodb.org/browse/SERVER-27606</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;While i download Mongodb community server 3.4.1,run mongod on windows server 2012 r2,&lt;br/&gt;
it report not found api-ms-win-crt-heap-l1-1-0.dll&#12289;api-ms-win-crt-math-l1-1-0.dll&#12289;api-ms-win-crt-runtime-l1-1-0.dll&#12289;api-ms-win-crt-stdio-l1-1-0.dll&#65292;and exit can not run.&lt;br/&gt;
then I download api-ms-win-crt-heap-l1-1-0.dll&#12289;api-ms-win-crt-math-l1-1-0.dll&#12289;api-ms-win-crt-runtime-l1-1-0.dll&#12289;api-ms-win-crt-stdio-l1-1-0.dll from internet,put them in Server\3.4.1\bin directory, the exception is disappear,but a new system exception &quot;the application was unable to started correctly(0xc000007b)&quot; is reported,then server exit.&lt;/p&gt;

&lt;p&gt;environment:windows standard server 2012 r2&lt;/p&gt;</description>
                <environment></environment>
        <key id="343662">SERVER-27606</key>
            <summary>Mongodb community server 3.4.1 cannot run on windows server 2012 r2</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="kelsey.schubert@mongodb.com">Kelsey Schubert</assignee>
                                    <reporter username="hotcola">rubin.he</reporter>
                        <labels>
                    </labels>
                <created>Mon, 9 Jan 2017 07:47:42 +0000</created>
                <updated>Tue, 17 Jan 2017 16:37:24 +0000</updated>
                            <resolved>Tue, 17 Jan 2017 16:37:24 +0000</resolved>
                                                                    <component>Build</component>
                                        <votes>0</votes>
                                    <watches>9</watches>
                                                                                                                <comments>
                            <comment id="1478104" author="thomas.schubert" created="Tue, 17 Jan 2017 16:37:24 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=hotcola&quot; class=&quot;user-hover&quot; rel=&quot;hotcola&quot;&gt;hotcola&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thanks for the update. I&apos;m glad that installing the update resolved the issue.&lt;/p&gt;

&lt;p&gt;Kind regards,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1477252" author="hotcola" created="Mon, 16 Jan 2017 07:49:15 +0000"  >&lt;p&gt;Hi,Thomas Schubert &lt;br/&gt;
 Thanks for help! I was away for awhile on a business trip.&lt;br/&gt;
after I installed the windows update you gave me,the exception is disappeared.&lt;br/&gt;
and mongod server can run normally.&lt;br/&gt;
It seems caused by windows server Environmental problems without update patches.&lt;/p&gt;</comment>
                            <comment id="1474857" author="thomas.schubert" created="Wed, 11 Jan 2017 18:55:46 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=hotcola&quot; class=&quot;user-hover&quot; rel=&quot;hotcola&quot;&gt;hotcola&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Would you confirm whether you have this &lt;a href=&quot;https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;windows update&lt;/a&gt; installed on your machine?&lt;/p&gt;

&lt;p&gt;Thank you,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1473244" author="hotcola" created="Tue, 10 Jan 2017 01:41:02 +0000"  >&lt;p&gt;I have try with msi and zip package, they has the same problem of &quot;the application was unable to started correctly(0xc000007b)&quot;.&lt;/p&gt;

&lt;p&gt;download url:&lt;a href=&quot;http://downloads.mongodb.org/win32/mongodb-win32-x86_64-2008plus-ssl-3.4.1-signed.msi?_ga=1.923697.167003460.1483941759&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://downloads.mongodb.org/win32/mongodb-win32-x86_64-2008plus-ssl-3.4.1-signed.msi?_ga=1.923697.167003460.1483941759&lt;/a&gt;&lt;br/&gt;
&lt;a href=&quot;http://downloads.mongodb.org/win32/mongodb-win32-x86_64-2008plus-ssl-3.4.1.zip?_ga=1.923697.167003460.1483941759&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://downloads.mongodb.org/win32/mongodb-win32-x86_64-2008plus-ssl-3.4.1.zip?_ga=1.923697.167003460.1483941759&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1472733" author="thomas.schubert" created="Mon, 9 Jan 2017 16:54:32 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=hotcola&quot; class=&quot;user-hover&quot; rel=&quot;hotcola&quot;&gt;hotcola&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Would you please clarify how you downloaded and installed MongoDB and which particular package you are using? Did you install from the msi or zip?&lt;/p&gt;

&lt;p&gt;Thank you,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
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