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<channel>
    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-27817] mongod does not response after closing and starting windows service versions 3.4.0,3.4.1</title>
                <link>https://jira.mongodb.org/browse/SERVER-27817</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;On versions 3.4.0 and 3.4.1&lt;br/&gt;
after stopping a mongod windows service and starting it again the mongod process does not respond.&lt;br/&gt;
this happens also after a system shut down.&lt;br/&gt;
I don&apos;t know if it relates to &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-6065&quot; title=&quot;db.shutdownServer() does not work as expected when mongod is a Windows Service&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-6065&quot;&gt;&lt;del&gt;SERVER-6065&lt;/del&gt;&lt;/a&gt; and or &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-27782&quot; title=&quot;stop mongod (version 3.4.0, 3.4.1) windows service return error 1067&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-27782&quot;&gt;&lt;del&gt;SERVER-27782&lt;/del&gt;&lt;/a&gt; but it&apos;s a real problem.&lt;/p&gt;

&lt;p&gt;Needless to say that that situation prevents us from deploying our 3.4 solution. &lt;/p&gt;</description>
                <environment></environment>
        <key id="349290">SERVER-27817</key>
            <summary>mongod does not response after closing and starting windows service versions 3.4.0,3.4.1</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                        <assignee username="mark.benvenuto@mongodb.com">Mark Benvenuto</assignee>
                                    <reporter username="itzikkg">Itzhak Kagan</reporter>
                        <labels>
                            <label>windows</label>
                    </labels>
                <created>Thu, 26 Jan 2017 06:52:14 +0000</created>
                <updated>Thu, 24 Aug 2017 14:06:03 +0000</updated>
                            <resolved>Mon, 17 Jul 2017 19:56:15 +0000</resolved>
                                    <version>3.4.0</version>
                    <version>3.4.1</version>
                                                    <component>Admin</component>
                                        <votes>2</votes>
                                    <watches>11</watches>
                                                                                                                <comments>
                            <comment id="1656084" author="ramon.fernandez" created="Thu, 24 Aug 2017 14:06:03 +0000"  >&lt;p&gt;Author:&lt;/p&gt;
{&apos;username&apos;: u&apos;hptabster&apos;, &apos;name&apos;: u&apos;Jonathan Abrahams&apos;, &apos;email&apos;: u&apos;jonathan@mongodb.com&apos;}
&lt;p&gt;Message:&lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-27817&quot; title=&quot;mongod does not response after closing and starting windows service versions 3.4.0,3.4.1&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-27817&quot;&gt;&lt;del&gt;SERVER-27817&lt;/del&gt;&lt;/a&gt; Remove extraneous messages from hang_analyzer.py&lt;br/&gt;
Branch:master&lt;br/&gt;
&lt;a href=&quot;https://github.com/mongodb/mongo/commit/b2ccf54b278299455e80206e9a6836ac90e5a670&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://github.com/mongodb/mongo/commit/b2ccf54b278299455e80206e9a6836ac90e5a670&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1624037" author="ramon.fernandez" created="Mon, 17 Jul 2017 19:56:15 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=itzikkg&quot; class=&quot;user-hover&quot; rel=&quot;itzikkg&quot;&gt;itzikkg&lt;/a&gt;, unfortunately we have not been able to reproduce this issue, so I&apos;m going to close this ticket.&lt;/p&gt;

&lt;p&gt;I&apos;d recommend upgrading to the latest 3.4 (3.4.6 at the time of this writing) and if you&apos;re still experiencing issues open a new ticket.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Ram&#243;n.&lt;/p&gt;</comment>
                            <comment id="1600941" author="mark.benvenuto" created="Mon, 19 Jun 2017 17:50:03 +0000"  >&lt;p&gt;I have not been able to repro this. I used 3.4.2 SSL version on Windows 10 (16053.413) and Windows 2012 (6.2 Build 9200). On reboot of the machine, I can connect from a separate machine to mongod on the Windows machine. I setup the firewall to allow connections through to tcp port 27017.&lt;/p&gt;</comment>
                            <comment id="1532880" author="itzikkg" created="Sun, 26 Mar 2017 16:46:54 +0000"  >&lt;p&gt;I checked the nightly build version v3.4.3-rc2. From My checks the same behavior happens in 3.2.12.&lt;br/&gt;
When I install a mongod windows service that uses the machine name as the bindIp, and perform a server (machine) restart, then, on some networks, the windows (mongod) service is missing something.&lt;br/&gt;
When I set the service &#8220;Startup type&#8221; to &#8220;Automatic&#8221; then the service is seemingly up and running but it&#8217;s impossible to connect to it unless I restart the service manually.&lt;br/&gt;
If I set the service &#8220;Startup type&#8221; to &#8220;Automatic (Delayed Start)&#8221; the service loads correctly and it&#8217;s possible to connect to it. But of course it is not a solution cause the consecutive downtime rise.&lt;br/&gt;
In that respect there is no difference between 3.2.12  and 3.4.3-rc2.&lt;br/&gt;
I did some checks with WireShark tool to check the network communications, the files: a native wireshark file and a json version of it, are attached (MongoShellFailedConnection.pcapng, MongoShellFailedConnection.json)&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Itzhak&lt;/p&gt;</comment>
                            <comment id="1523450" author="itzikkg" created="Tue, 14 Mar 2017 12:24:41 +0000"  >&lt;p&gt;I took the nightly build version v3.4.3-rc1.&lt;br/&gt;
I did succeeded to upgrade the databases from 3.2.11 to that version.&lt;br/&gt;
I stopped the the mongod service and started it couple of times and all was good. Then I did shut down my machine and started it back again. At that point I tried to run mongo.exe and it failed (the process was up). The message is:&lt;br/&gt;
D:\MongoDb\bin_32to34\mongo.exe --host &amp;lt;machine name&amp;gt; --port 47017 -u &amp;lt;user&amp;gt; -p &amp;lt;password&amp;gt; --a uthenticationDatabase admin&lt;br/&gt;
MongoDB shell version v3.4.3-rc1&lt;br/&gt;
connecting to: mongodb://&amp;lt;machine name&amp;gt;:47017/&lt;br/&gt;
2017-03-14T13:42:25.171+0200 W NETWORK  &lt;span class=&quot;error&quot;&gt;&amp;#91;thread1&amp;#93;&lt;/span&gt; Failed to connect to 10.36.33.232:47017 after 5000ms milliseconds, giving up.&lt;br/&gt;
2017-03-14T13:42:25.178+0200 E QUERY    &lt;span class=&quot;error&quot;&gt;&amp;#91;thread1&amp;#93;&lt;/span&gt; Error: couldn&apos;t connect to server &amp;lt;machine name&amp;gt;:47017, conn&lt;br/&gt;
ection attempt failed :&lt;br/&gt;
connect@src/mongo/shell/mongo.js:237:13&lt;br/&gt;
@(connect):1:6&lt;br/&gt;
exception: connect failed&lt;br/&gt;
I attached five log files from date 2017/03/14 for you to see.&lt;br/&gt;
Thanks,&lt;br/&gt;
Itzhak&lt;/p&gt;</comment>
                            <comment id="1522024" author="itzikkg" created="Sun, 12 Mar 2017 17:28:01 +0000"  >&lt;p&gt;I took the nightly build version v3.4.3-rc0-3-g6ce1c2d.&lt;/p&gt;

&lt;p&gt;I did succeeded to upgrade the databases from 3.2.11 to that version.&lt;/p&gt;

&lt;p&gt;I stopped the the mongod service and started it couple of times and all was good. Then I did shut down my machine and started it back again. At that point I tried to run mongo.exe and it failed (the process was up). The message is:&lt;/p&gt;

&lt;p&gt;D:\MongoDb\bin_32to34\mongo.exe --host &amp;lt;machine name&amp;gt; --port 47017 -u &amp;lt;user&amp;gt; -p &amp;lt;password&amp;gt; --a uthenticationDatabase admin&lt;br/&gt;
MongoDB shell version v3.4.3-rc0-3-g6ce1c2d&lt;br/&gt;
connecting to: mongodb://&amp;lt;machine name&amp;gt;:47017/&lt;br/&gt;
2017-03-12T18:57:29.996+0200 W NETWORK  &lt;span class=&quot;error&quot;&gt;&amp;#91;thread1&amp;#93;&lt;/span&gt; Failed to connect to 10.36.33.232:47017 after 5000ms milliseconds, giving up.&lt;br/&gt;
2017-03-12T18:57:29.996+0200 E QUERY    &lt;span class=&quot;error&quot;&gt;&amp;#91;thread1&amp;#93;&lt;/span&gt; Error: couldn&apos;t connect to server &amp;lt;machine name&amp;gt;:47017, connection attempt failed :&lt;br/&gt;
connect@src/mongo/shell/mongo.js:237:13&lt;br/&gt;
@(connect):1:6&lt;br/&gt;
exception: connect failed &lt;/p&gt;

&lt;p&gt;I attached three log files for you to see.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Itzhak&lt;/p&gt;</comment>
                            <comment id="1519290" author="thomas.schubert" created="Wed, 8 Mar 2017 19:38:47 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=itzikkg&quot; class=&quot;user-hover&quot; rel=&quot;itzikkg&quot;&gt;itzikkg&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-6065&quot; title=&quot;db.shutdownServer() does not work as expected when mongod is a Windows Service&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-6065&quot;&gt;&lt;del&gt;SERVER-6065&lt;/del&gt;&lt;/a&gt; will be corrected in MongoDB 3.4.3, if you are in a position to test whether this fix also resolved the behavior you&apos;re observing, would you please &lt;a href=&quot;https://www.mongodb.com/download-center#development&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;download a 3.4 nightly build&lt;/a&gt;. If not, would you please wait for the release of MongoDB 3.4.3 and let us know if it resolves the issue?&lt;/p&gt;

&lt;p&gt;Thank you,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1492375" author="itzikkg" created="Sun, 5 Feb 2017 07:20:30 +0000"  >&lt;p&gt;I was too happy with the previous comment.&lt;br/&gt;
the bug still occurs after system restart.&lt;/p&gt;

&lt;p&gt;Remember that you should upgrade a 3.2 server to 3.4 server with the command:&lt;br/&gt;
db.adminCommand( &lt;/p&gt;
{ setFeatureCompatibilityVersion: &quot;3.4&quot; }
&lt;p&gt; )&lt;/p&gt;

&lt;p&gt;Please check this scenario.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Itzhak&lt;/p&gt;</comment>
                            <comment id="1492370" author="itzikkg" created="Sun, 5 Feb 2017 06:30:31 +0000"  >&lt;p&gt;In version 3.4.2 this is no longer occurs.&lt;br/&gt;
I hope that it was done intentionally, which means that the bug will not pop up again at upcoming versions.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Itzhak&lt;/p&gt;</comment>
                            <comment id="1489987" author="itzikkg" created="Wed, 1 Feb 2017 16:28:03 +0000"  >&lt;p&gt;The server was a 3.2 server and was upgraded to 3.4 with the command: db.adminCommand( &lt;/p&gt;
{ setFeatureCompatibilityVersion: &quot;3.4&quot; }
&lt;p&gt; )&lt;/p&gt;

&lt;p&gt;Log of mongod procces is attached&lt;/p&gt;</comment>
                            <comment id="1488226" author="thomas.schubert" created="Mon, 30 Jan 2017 17:11:39 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=itzikkg&quot; class=&quot;user-hover&quot; rel=&quot;itzikkg&quot;&gt;itzikkg&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;I haven&apos;t been able to reproduce the the behavior you describe. From the command prompt. I execute the following:&lt;/p&gt;
&lt;p/&gt;
&lt;div id=&quot;syntaxplugin&quot; class=&quot;syntaxplugin&quot; style=&quot;border: 1px dashed #bbb; border-radius: 5px !important; overflow: auto; max-height: 30em;&quot;&gt;
&lt;table cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; width=&quot;100%&quot; style=&quot;font-size: 1em; line-height: 1.4em !important; font-weight: normal; font-style: normal; color: black;&quot;&gt;
		&lt;tbody &gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;  margin-top: 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;Microsoft Windows [Version 6.2.9200]&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;(c) 2012 Microsoft Corporation. All rights reserved.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&amp;nbsp;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;C:\Windows\system32&amp;gt;net stop MongoDB&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;The MongoDB service is stopping.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;A system error has occurred.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&amp;nbsp;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;System error 1067 has occurred.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&amp;nbsp;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;The process terminated unexpectedly.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&amp;nbsp;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;The MongoDB service was stopped successfully.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&amp;nbsp;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;C:\Windows\system32&amp;gt;net start MongoDB&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;The MongoDB service is starting..&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;The MongoDB service was started successfully.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&amp;nbsp;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;C:\Windows\system32&amp;gt;&quot;C:\Program Files\MongoDB\Server\3.4\bin\mongo.exe&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;MongoDB shell version v3.4.1&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;connecting to: mongodb://127.0.0.1:27017&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;MongoDB server version: 3.4.1&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;Server has startup warnings:&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-01-30T12:02:10.530-0500 I CONTROL  [initandlisten]&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-01-30T12:02:10.530-0500 I CONTROL  [initandlisten] ** WARNING: Access control is not enabled for the database.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-01-30T12:02:10.530-0500 I CONTROL  [initandlisten] **          Read and write access to data and configuration is unrestricted.&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;2017-01-30T12:02:10.530-0500 I CONTROL  [initandlisten]&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&amp;gt; db.version()&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;3.4.1&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
				&lt;tr id=&quot;syntaxplugin_code_and_gutter&quot;&gt;
						&lt;td  style=&quot; line-height: 1.4em !important; padding: 0em; vertical-align: top;&quot;&gt;
					&lt;pre style=&quot;font-size: 1em; margin: 0 10px;   margin-bottom: 10px;  width: auto; padding: 0;&quot;&gt;&lt;span style=&quot;color: black; font-family: &apos;Consolas&apos;, &apos;Bitstream Vera Sans Mono&apos;, &apos;Courier New&apos;, Courier, monospace !important;&quot;&gt;&amp;gt;&lt;/span&gt;&lt;/pre&gt;
			&lt;/td&gt;
		&lt;/tr&gt;
			&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p/&gt;

&lt;p&gt;So we can continue to investigate, would you please provide the mongod logs as well as a step by step guide to reproduce this issue?&lt;/p&gt;

&lt;p&gt;Thank you for your help,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1485718" author="itzikkg" created="Thu, 26 Jan 2017 10:39:42 +0000"  >&lt;p&gt;The workaround might be temporarily good for development environment. Would you go with that workaround to production? The answer is definitely NO! &lt;/p&gt;</comment>
                            <comment id="1485672" author="thomas.schubert" created="Thu, 26 Jan 2017 07:34:39 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=itzikkg&quot; class=&quot;user-hover&quot; rel=&quot;itzikkg&quot;&gt;itzikkg&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thank you for the report &#8211; we&apos;re investigating. Since you&apos;ve identified a workaround, I&apos;m lowering the priority of this ticket.&lt;/p&gt;

&lt;p&gt;Kind regards,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
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stop it. you will get an error as posted in &lt;a href=&quot;https://jira.mongodb.org/browse/SERVER-27782&quot; title=&quot;stop mongod (version 3.4.0, 3.4.1) windows service return error 1067&quot; class=&quot;issue-link&quot; data-issue-key=&quot;SERVER-27782&quot;&gt;&lt;del&gt;SERVER-27782&lt;/del&gt;&lt;/a&gt;.&lt;br/&gt;
restart the service.&lt;br/&gt;
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after 5 seconds you will get the message:&lt;br/&gt;
2017-01-26T08:45:14.613+0200 W NETWORK  &lt;span class=&quot;error&quot;&gt;&amp;#91;main&amp;#93;&lt;/span&gt; Failed to connect to xx.xx.xx.xxx:&amp;lt;port number&amp;gt; after 5000ms milliseconds, giving up.&lt;br/&gt;
2017-01-26T08:45:14.620+0200 E QUERY    &lt;span class=&quot;error&quot;&gt;&amp;#91;main&amp;#93;&lt;/span&gt; Error: couldn&apos;t connect to server &amp;lt;machine name&amp;gt;:&amp;lt;port number&amp;gt;, connection attempt failed :&lt;br/&gt;
connect@src/mongo/shell/mongo.js:234:13&lt;br/&gt;
@(connect):1:6&lt;br/&gt;
exception: connect failed&lt;/p&gt;

&lt;p&gt;In order to successfully connect you will have to stop the service and restart it again&lt;/p&gt;</customfieldvalue>

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