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<channel>
    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
    </build-info>


<item>
            <title>[SERVER-27933] MongoDB service doesn&apos;t start on Windows 10 startup</title>
                <link>https://jira.mongodb.org/browse/SERVER-27933</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;At windows 10 startup, the MongoDB service doesn&apos;t start.&lt;br/&gt;
There is no log as if it was not run.&lt;br/&gt;
Starting the server manually (from command line or services window) works fine.&lt;br/&gt;
I tried to set the startup type to Automatic Delayed Start but it doesn&apos;t help.&lt;br/&gt;
My colleague who created the installation batch script added a service dependency to Netman but leaving or removing this dependency doesn&apos;t help.&lt;br/&gt;
Using the same MongoDB version and installation script (so with same config) on Windows 7 works fine.&lt;br/&gt;
The config file paths are absolute paths.&lt;/p&gt;</description>
                <environment></environment>
        <key id="352204">SERVER-27933</key>
            <summary>MongoDB service doesn&apos;t start on Windows 10 startup</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                        <assignee username="mark.agarunov">Mark Agarunov</assignee>
                                    <reporter username="pth">Pierre Theate</reporter>
                        <labels>
                    </labels>
                <created>Tue, 7 Feb 2017 10:39:04 +0000</created>
                <updated>Wed, 26 Jul 2017 16:47:21 +0000</updated>
                            <resolved>Fri, 24 Mar 2017 21:09:58 +0000</resolved>
                                    <version>3.2.5</version>
                                                                        <votes>0</votes>
                                    <watches>6</watches>
                                                                                                                <comments>
                            <comment id="1632421" author="mark.agarunov" created="Wed, 26 Jul 2017 16:47:21 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=pth&quot; class=&quot;user-hover&quot; rel=&quot;pth&quot;&gt;pth&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thank you for providing the the additional information about this issue and a workaround to avoid the behavior. &lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Mark&lt;/p&gt;</comment>
                            <comment id="1631981" author="pth" created="Wed, 26 Jul 2017 08:24:02 +0000"  >&lt;p&gt;I finally found the issue.&lt;br/&gt;
Starting with Windows 8, a fast startup mode is available to start a computer in less time than is typically required for a traditional, cold startup.&lt;br/&gt;
This option was activated in my PC.&lt;br/&gt;
You can find it in Power Options -&amp;gt; Choose what the power buttons do (on the left) -&amp;gt; Shutdown settings -&amp;gt; Turn on fast startup (recommended).&lt;br/&gt;
When this option is activated and your service is stopped before Shutdown, the service is not restarted.&lt;br/&gt;
In summary, there is 2 solutions:&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;either restart your PC instead of shutting it down&lt;/li&gt;
	&lt;li&gt;either disable the above option.&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;Pierre.&lt;/p&gt;</comment>
                            <comment id="1623095" author="ramon.fernandez" created="Sun, 16 Jul 2017 17:58:26 +0000"  >&lt;p&gt;&lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=andyjcarroll&quot; class=&quot;user-hover&quot; rel=&quot;andyjcarroll&quot;&gt;andyjcarroll&lt;/a&gt;,  for MongoDB-related support discussion please post on the &lt;a href=&quot;http://groups.google.com/group/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongodb-user group&lt;/a&gt; or &lt;a href=&quot;http://stackoverflow.com/questions/tagged/mongodb&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Stack Overflow with the &lt;tt&gt;mongodb&lt;/tt&gt; tag&lt;/a&gt;, where your question will reach a larger audience. A question like this involving more discussion would be best posted on the &lt;a href=&quot;http://groups.google.com/group/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongodb-user group&lt;/a&gt;. See also our &lt;a href=&quot;https://www.mongodb.org/about/support/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Technical Support page&lt;/a&gt; for additional support resources.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Ram&#243;n.&lt;/p&gt;</comment>
                            <comment id="1621651" author="andyjcarroll" created="Thu, 13 Jul 2017 21:44:09 +0000"  >&lt;p&gt;I see this exact same problem on Windows 10.&lt;br/&gt;
Following a cold boot mongodb doesn&apos;t start despite the service being configured for Autostart, however if you then manually start the service it works correctly. &lt;br/&gt;
I assume there is some undocumented dependency and Mongo exist silently when Windows is first starting up.&lt;/p&gt;

&lt;p&gt;Any suggestions as to how to track this down?&lt;/p&gt;</comment>
                            <comment id="1532572" author="mark.agarunov" created="Fri, 24 Mar 2017 21:09:45 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=pth&quot; class=&quot;user-hover&quot; rel=&quot;pth&quot;&gt;pth&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Unfortunately we haven&apos;t been able to reproduce the behavior described. Following the install guide, the service is started on Windows 10 startup in my reproduction attempts.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Mark&lt;/p&gt;</comment>
                            <comment id="1530075" author="pth" created="Wed, 22 Mar 2017 09:09:42 +0000"  >&lt;p&gt;Hello Mark,&lt;/p&gt;

&lt;p&gt;I tried a clean install of MongoDB 3.4.2.&lt;br/&gt;
I followed exactly the procedure link you sent me.&lt;br/&gt;
Same issue, the service doesn&apos;t start automatically, no log after shutting down and restarting my PC, see log content here below :&lt;br/&gt;
2017-03-22T09:45:36.561+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;main&amp;#93;&lt;/span&gt; Trying to install Windows service &apos;MongoDB&apos;&lt;br/&gt;
2017-03-22T09:45:36.564+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;main&amp;#93;&lt;/span&gt; Service &apos;MongoDB&apos; (MongoDB) installed with command line &apos;&quot;C:\Program Files\MongoDB\Server\3.4\bin\mongod.exe&quot; --config &quot;c:\Program Files\MongoDB\Server\3.4\mongod.cfg&quot; --service&apos;&lt;br/&gt;
2017-03-22T09:45:36.564+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;main&amp;#93;&lt;/span&gt; Service can be started from the command line with &apos;net start MongoDB&apos;&lt;/p&gt;

&lt;p&gt;The service can be started manually.&lt;br/&gt;
Here is the content of the file C:\Program Files\MongoDB\Server\3.4\mongod.cfg:&lt;br/&gt;
systemLog:&lt;br/&gt;
    destination: file&lt;br/&gt;
    path: c:\data\log\mongod.log&lt;br/&gt;
storage:&lt;br/&gt;
    dbPath: c:\data\db&lt;/p&gt;

&lt;p&gt;Am I the only one to get this issue ?&lt;/p&gt;</comment>
                            <comment id="1522422" author="pth" created="Mon, 13 Mar 2017 14:03:01 +0000"  >&lt;p&gt;Hello Mark,&lt;/p&gt;

&lt;p&gt;As mentioned in my initial message, there is no log on cold start.&lt;br/&gt;
Here is the log after a restart:&lt;br/&gt;
2017-03-10T15:01:52.966+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;main&amp;#93;&lt;/span&gt; Trying to start Windows service &apos;MongoDB&apos;&lt;br/&gt;
2017-03-10T15:01:52.968+0100 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;thread1&amp;#93;&lt;/span&gt; Service running&lt;br/&gt;
2017-03-10T15:01:52.968+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; MongoDB starting : pid=5088 port=27017 dbpath=E:\IApp\trunk\Sources\Build\Debug\db\ 64-bit host=SWT-N2048&lt;br/&gt;
2017-03-10T15:01:52.968+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; targetMinOS: Windows 7/Windows Server 2008 R2&lt;br/&gt;
2017-03-10T15:01:52.968+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; db version v3.2.5&lt;br/&gt;
2017-03-10T15:01:52.968+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; git version: 34e65e5383f7ea1726332cb175b73077ec4a1b02&lt;br/&gt;
2017-03-10T15:01:52.968+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; OpenSSL version: OpenSSL 1.0.1p-fips 9 Jul 2015&lt;br/&gt;
2017-03-10T15:01:52.968+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; allocator: tcmalloc&lt;br/&gt;
2017-03-10T15:01:52.968+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; modules: none&lt;br/&gt;
2017-03-10T15:01:52.968+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; build environment:&lt;br/&gt;
2017-03-10T15:01:52.968+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;     distmod: 2008plus-ssl&lt;br/&gt;
2017-03-10T15:01:52.968+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;     distarch: x86_64&lt;br/&gt;
2017-03-10T15:01:52.968+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;     target_arch: x86_64&lt;br/&gt;
2017-03-10T15:01:52.968+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; options: { config: &quot;e:\IApp\Works\Sources\Build\Debug\mongodb.cfg&quot;, service: true, storage: { dbPath: &quot;E:\IApp\trunk\Sources\Build\Debug\db\&quot;, mmapv1: &lt;/p&gt;
{ smallFiles: true }
&lt;p&gt; }, systemLog: &lt;/p&gt;
{ destination: &quot;file&quot;, path: &quot;E:\IApp\trunk\Sources\Build\Debug\logs\mongo.log&quot;, quiet: true }
&lt;p&gt; }&lt;br/&gt;
2017-03-10T15:01:52.970+0100 I -        &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Detected data files in E:\IApp\trunk\Sources\Build\Debug\db\ created by the &apos;wiredTiger&apos; storage engine, so setting the active storage engine to &apos;wiredTiger&apos;.&lt;br/&gt;
2017-03-10T15:01:52.972+0100 W -        &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Detected unclean shutdown - E:\IApp\trunk\Sources\Build\Debug\db\mongod.lock is not empty.&lt;br/&gt;
2017-03-10T15:01:52.972+0100 W STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Recovering data from the last clean checkpoint.&lt;br/&gt;
2017-03-10T15:01:52.972+0100 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; wiredtiger_open config: create,cache_size=4G,session_max=20000,eviction=(threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),&lt;br/&gt;
2017-03-10T15:01:53.260+0100 W STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Detected configuration for non-active storage engine mmapv1 when current storage engine is wiredTiger&lt;br/&gt;
2017-03-10T15:01:53.260+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; &lt;br/&gt;
2017-03-10T15:01:53.260+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; ** WARNING: Insecure configuration, access control is not enabled and no --bind_ip has been specified.&lt;br/&gt;
2017-03-10T15:01:53.260+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; **          Read and write access to data and configuration is unrestricted, &lt;br/&gt;
2017-03-10T15:01:53.260+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; **          and the server listens on all available network interfaces.&lt;br/&gt;
2017-03-10T15:01:53.260+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; &lt;br/&gt;
2017-03-10T15:01:53.262+0100 I NETWORK  &lt;span class=&quot;error&quot;&gt;&amp;#91;HostnameCanonicalizationWorker&amp;#93;&lt;/span&gt; Starting hostname canonicalization worker&lt;br/&gt;
2017-03-10T15:01:53.262+0100 I FTDC     &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Initializing full-time diagnostic data capture with directory &apos;E:/IApp/trunk/Sources/Build/Debug/db/diagnostic.data&apos;&lt;br/&gt;
2017-03-10T15:01:53.265+0100 I NETWORK  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; waiting for connections on port 27017&lt;br/&gt;
2017-03-10T15:01:54.018+0100 I FTDC     &lt;span class=&quot;error&quot;&gt;&amp;#91;ftdc&amp;#93;&lt;/span&gt; Unclean full-time diagnostic data capture shutdown detected, found interim file, some metrics may have been lost. OK&lt;/p&gt;

&lt;p&gt;The server was not running before a restart.&lt;br/&gt;
The server was not shutdown manually so it was either not running, either shut down when shutting down windows.&lt;br/&gt;
Thank you for your feedback,&lt;br/&gt;
Pierre.&lt;/p&gt;</comment>
                            <comment id="1521617" author="mark.agarunov" created="Fri, 10 Mar 2017 21:44:54 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=pth&quot; class=&quot;user-hover&quot; rel=&quot;pth&quot;&gt;pth&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thank you for the report. Unfortunately we have not yet been able to reproduce the behavior you&apos;ve described. To better investigate this issue, could you please:&lt;/p&gt;

&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Provide the complete logs from &lt;tt&gt;mongod&lt;/tt&gt; on a &quot;cold&quot; boot when it fails to start,&lt;/li&gt;
	&lt;li&gt;Provide the complete logs from &lt;tt&gt;mongod&lt;/tt&gt; after a restart when it successfully starts,&lt;/li&gt;
	&lt;li&gt;Clarify the distinction between a cold boot and a restart, that is, for a &quot;cold&quot; boot, how was the server previously shut down.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Thanks,&lt;br/&gt;
Mark&lt;/p&gt;
</comment>
                            <comment id="1520926" author="pth" created="Fri, 10 Mar 2017 13:30:14 +0000"  >&lt;p&gt;Another additional information, it works after a Restart of the PC but not on &quot;cold&quot; start !&lt;br/&gt;
Do you have any idea when you will have time to investigate on this issue ?&lt;br/&gt;
Thanks,&lt;/p&gt;

&lt;p&gt;Pierre.&lt;/p&gt;</comment>
                            <comment id="1516486" author="pth" created="Mon, 6 Mar 2017 10:17:40 +0000"  >&lt;p&gt;Additional information, version 3.2.5 is used.&lt;/p&gt;</comment>
                            <comment id="1514492" author="pth" created="Thu, 2 Mar 2017 16:32:04 +0000"  >&lt;p&gt;Oooops I forgot to mention the following command that is executed after the &quot;mongod.exe --config mongodb.cfg --install&quot; command:&lt;br/&gt;
sc config MongoDB depend= Netman&lt;/p&gt;

&lt;p&gt;Pierre.&lt;/p&gt;</comment>
                            <comment id="1514490" author="pth" created="Thu, 2 Mar 2017 16:28:22 +0000"  >&lt;p&gt;Hello Mark,&lt;/p&gt;

&lt;p&gt;No problem when installing MongoDB.&lt;br/&gt;
It has been installed as a service and the service is not started automatically as described in my previous mail.&lt;br/&gt;
The service has been installed as following:&lt;br/&gt;
    mongod.exe --config mongodb.cfg --install&lt;br/&gt;
with mongodb.cfg file content:&lt;br/&gt;
    systemLog:&lt;br/&gt;
        quiet: true&lt;br/&gt;
        destination: file&lt;br/&gt;
        path: E:\IApp\trunk\Sources\Build\Debug\logs\mongo.log&lt;br/&gt;
    storage:&lt;br/&gt;
        dbPath: E:\IApp\trunk\Sources\Build\Debug\db\&lt;br/&gt;
        mmapv1:&lt;br/&gt;
           smallFiles: true&lt;br/&gt;
Everything run fine except the service doesn&apos;t start at windows 10 startup.&lt;br/&gt;
Pierre.&lt;/p&gt;</comment>
                            <comment id="1498853" author="mark.agarunov" created="Tue, 14 Feb 2017 20:01:58 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=pth&quot; class=&quot;user-hover&quot; rel=&quot;pth&quot;&gt;pth&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Thank you for the report. To properly investigate the behavior you&apos;re describing, please check the &lt;a href=&quot;http://docs.mongodb.org/manual/tutorial/install-mongodb-on-windows/#install-mongodb-on-windows&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;procedure for installing MongoDB on Windows&lt;/a&gt; and pinpoint at which step the process fails and you experience the described behavior. Additionally, please provide the command or script used to create and install the windows service.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Mark&lt;/p&gt;</comment>
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