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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-28364] WiredTiger file corrupted after server crash</title>
                <link>https://jira.mongodb.org/browse/SERVER-28364</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;I am running a standalone mongodb server 3.2.6 on Suse 11 x86_64 (production system)&lt;br/&gt;
After a server crash, mondodb server don&apos;t start with error messages:&lt;/p&gt;

&lt;p&gt;{{2017-03-17T10:23:57.850+0100 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (-31802) &lt;span class=&quot;error&quot;&gt;&amp;#91;1489742637:850794&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;5845:0x7ffc3af69c80&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: unable to read root page from &lt;a href=&quot;file:WiredTiger.wt:&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt:&lt;/a&gt; WT_ERROR: non-specific WiredTiger error&lt;br/&gt;
2017-03-17T10:23:57.851+0100 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1489742637:851001&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;5845:0x7ffc3af69c80&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: WiredTiger has failed to open its metadata&lt;br/&gt;
2017-03-17T10:23:57.851+0100 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1489742637:851074&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;5845:0x7ffc3af69c80&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: This may be due to the database files being encrypted, being from an older version or due to corruption on disk&lt;br/&gt;
2017-03-17T10:23:57.851+0100 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1489742637:851148&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;5845:0x7ffc3af69c80&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: You should confirm that you have opened the database with the correct options including all encryption and compression options}}&lt;/p&gt;

&lt;p&gt;I try to repair using &lt;tt&gt;mongod --repair&lt;/tt&gt;  with no success.&lt;/p&gt;

</description>
                <environment></environment>
        <key id="365626">SERVER-28364</key>
            <summary>WiredTiger file corrupted after server crash</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="mark.agarunov">Mark Agarunov</assignee>
                                    <reporter username="a_ghelfi">Andrea Ghelfi</reporter>
                        <labels>
                            <label>envns</label>
                            <label>rpo</label>
                            <label>rpu</label>
                            <label>trcf</label>
                            <label>wtc</label>
                    </labels>
                <created>Fri, 17 Mar 2017 09:52:51 +0000</created>
                <updated>Fri, 27 Jul 2018 18:39:56 +0000</updated>
                            <resolved>Mon, 20 Mar 2017 16:22:38 +0000</resolved>
                                    <version>3.2.6</version>
                                                    <component>WiredTiger</component>
                                        <votes>0</votes>
                                    <watches>7</watches>
                                                                                                                <comments>
                            <comment id="1528316" author="mark.agarunov" created="Mon, 20 Mar 2017 16:21:23 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=a_ghelfi&quot; class=&quot;user-hover&quot; rel=&quot;a_ghelfi&quot;&gt;a_ghelfi&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Unfortunately, this error indicates that the data became corrupted in some way. I would recommend a clean &lt;a href=&quot;https://docs.mongodb.org/manual/tutorial/resync-replica-set-member/#automatically-sync-a-member&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;resync&lt;/a&gt; from a node that is not affected or restoring from a backup if possible.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Mark&lt;/p&gt;</comment>
                            <comment id="1527195" author="a_ghelfi" created="Fri, 17 Mar 2017 21:30:40 +0000"  >&lt;p&gt;Hello Mark,&lt;br/&gt;
I&apos;ve tried the new files, now I get a different error but still no success:&lt;/p&gt;

&lt;p&gt;2017-03-17T22:22:03.429+0100 W STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Recovering data from the last clean checkpoint.&lt;br/&gt;
2017-03-17T22:22:03.430+0100 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; wiredtiger_open config: create,cache_size=1G,session_max=20000,eviction=(threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),&lt;br/&gt;
2017-03-17T22:22:05.264+0100 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; dropping unused ident: index-0--1819120192517270014&lt;br/&gt;
2017-03-17T22:22:05.338+0100 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; dropping unused ident: index-1--1819120192517270014&lt;br/&gt;
2017-03-17T22:22:05.469+0100 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; dropping unused ident: index-2--1819120192517270014&lt;br/&gt;
2017-03-17T22:22:05.490+0100 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; dropping unused ident: index-3--1819120192517270014&lt;br/&gt;
2017-03-17T22:22:05.851+0100 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; dropping unused ident: index-4--1819120192517270014&lt;br/&gt;
2017-03-17T22:22:05.863+0100 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; dropping unused ident: index-5--1819120192517270014&lt;br/&gt;
2017-03-17T22:22:05.869+0100 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; dropping unused ident: index-6--1819120192517270014&lt;br/&gt;
2017-03-17T22:22:05.928+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;&lt;br/&gt;
2017-03-17T22:22:05.928+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; ** WARNING: /sys/kernel/mm/transparent_hugepage/enabled is &apos;always&apos;.&lt;br/&gt;
2017-03-17T22:22:05.928+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; **        We suggest setting it to &apos;never&apos;&lt;br/&gt;
2017-03-17T22:22:05.928+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;&lt;br/&gt;
2017-03-17T22:22:05.928+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; ** WARNING: /sys/kernel/mm/transparent_hugepage/defrag is &apos;always&apos;.&lt;br/&gt;
2017-03-17T22:22:05.928+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; **        We suggest setting it to &apos;never&apos;&lt;br/&gt;
2017-03-17T22:22:05.928+0100 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;&lt;br/&gt;
2017-03-17T22:22:05.929+0100 I -        &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Fatal assertion 28579 NoSuchKey: Unable to find metadata for table:index-1-6525042046909573734&lt;br/&gt;
2017-03-17T22:22:05.930+0100 I -        &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;***aborting after fassert() failure&lt;/p&gt;


&lt;p&gt;Thanks,&lt;br/&gt;
Andrea&lt;/p&gt;</comment>
                            <comment id="1527128" author="mark.agarunov" created="Fri, 17 Mar 2017 20:47:29 +0000"  >&lt;p&gt;Hello &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=a_ghelfi&quot; class=&quot;user-hover&quot; rel=&quot;a_ghelfi&quot;&gt;a_ghelfi&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thank you for the report. I&apos;ve attached a repair attempt of the files you&apos;ve provided. Would you please extract these files and replace them in your $dbpath and let us know if it resolves the issue?&lt;/p&gt;

&lt;p&gt;Thanks,&lt;br/&gt;
Mark&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="151792" name="WiredTiger.turtle" size="936" author="a_ghelfi" created="Fri, 17 Mar 2017 09:50:44 +0000"/>
                            <attachment id="151791" name="WiredTiger.wt" size="77824" author="a_ghelfi" created="Fri, 17 Mar 2017 09:50:45 +0000"/>
                            <attachment id="151848" name="repair-SERVER-28364.tar.gz" size="2559" author="mark.agarunov" created="Fri, 17 Mar 2017 20:47:11 +0000"/>
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