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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-29044] MongoDB 3.4 is shutting down without any error log</title>
                <link>https://jira.mongodb.org/browse/SERVER-29044</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;When the shut down instance is being started other nodes would shut down for no apparent reason.  Nodes that are starting are not able to find a node to sync to.  Also when a node that is syncing to a node that shutdown, that node will also shut it self down.&lt;/p&gt;</description>
                <environment></environment>
        <key id="380017">SERVER-29044</key>
            <summary>MongoDB 3.4 is shutting down without any error log</summary>
                <type id="6" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14720&amp;avatarType=issuetype">Question</type>
                                            <priority id="2" iconUrl="https://jira.mongodb.org/images/icons/priorities/critical.svg">Critical - P2</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="kelsey.schubert@mongodb.com">Kelsey Schubert</assignee>
                                    <reporter username="eabott@synapsemail.com">Enrique Abott</reporter>
                        <labels>
                    </labels>
                <created>Wed, 3 May 2017 14:52:41 +0000</created>
                <updated>Wed, 21 Jun 2017 21:23:27 +0000</updated>
                            <resolved>Tue, 16 May 2017 18:50:09 +0000</resolved>
                                    <version>3.4.2</version>
                                                    <component>Replication</component>
                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="1572604" author="thomas.schubert" created="Tue, 16 May 2017 18:50:09 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=eabott%40synapsemail.com&quot; class=&quot;user-hover&quot; rel=&quot;eabott@synapsemail.com&quot;&gt;eabott@synapsemail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;It appears that multiple mongod processes are running on the same host with the default WiredTiger cache sizes (which assume a single mongod process per host), as a result they are likely being killed by the OOM killer.&lt;/p&gt;

&lt;p&gt;Please note that SERVER project is for reporting bugs or feature suggestions for the MongoDB server. For MongoDB-related support discussion please post on the &lt;a href=&quot;http://groups.google.com/group/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongodb-user group&lt;/a&gt; or &lt;a href=&quot;http://stackoverflow.com/questions/tagged/mongodb&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Stack Overflow with the &lt;tt&gt;mongodb&lt;/tt&gt; tag&lt;/a&gt;. A question like this involving more discussion would be best posted on the mongodb-users group.&lt;/p&gt;

&lt;p&gt;See also our &lt;a href=&quot;https://docs.mongodb.org/manual/support&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Technical Support page&lt;/a&gt; for additional support resources.&lt;/p&gt;

&lt;p&gt;Kind regards,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1572160" author="eabott@synapsemail.com" created="Tue, 16 May 2017 13:40:26 +0000"  >&lt;p&gt;Our production environment is very unstable because nodes are shutting down intermittently.  Please advise.&lt;/p&gt;</comment>
                            <comment id="1569160" author="eabott@synapsemail.com" created="Thu, 11 May 2017 18:31:19 +0000"  >&lt;p&gt;intermittent shutdown is happening again today.&lt;/p&gt;</comment>
                            <comment id="1566007" author="eabott@synapsemail.com" created="Fri, 5 May 2017 19:57:25 +0000"  >&lt;p&gt;diagnostic.data uploaded&lt;/p&gt;</comment>
                            <comment id="1565861" author="thomas.schubert" created="Fri, 5 May 2017 18:20:17 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=eabott%40synapsemail.com&quot; class=&quot;user-hover&quot; rel=&quot;eabott@synapsemail.com&quot;&gt;eabott@synapsemail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;In your dbpath, there should be directory called &lt;tt&gt;diagnostic.data&lt;/tt&gt;. Inside, there should be files like &lt;tt&gt;metrics.2017-01-17T23-40-47Z-00000&lt;/tt&gt;. I&apos;d like to examine these metrics files, would you please upload them for each node?&lt;/p&gt;

&lt;p&gt;If they are too large to attach to the ticket, I&apos;ve created an &lt;a href=&quot;https://10gen-httpsupload.s3.amazonaws.com/upload_forms/bdd6c9f1-1226-48a5-8287-d90321460dda.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;upload portal&lt;/a&gt; for you to use.&lt;/p&gt;

&lt;p&gt;Thank you,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1565725" author="eabott@synapsemail.com" created="Fri, 5 May 2017 16:31:02 +0000"  >&lt;p&gt;I attached the documents that you asked for but I am confused as to the &quot;archive diagnostic.data&quot; request from each node.  Could you pls elaborate on how to produce this?&lt;/p&gt;</comment>
                            <comment id="1563527" author="thomas.schubert" created="Wed, 3 May 2017 15:13:16 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=eabott%40synapsemail.com&quot; class=&quot;user-hover&quot; rel=&quot;eabott@synapsemail.com&quot;&gt;eabott@synapsemail.com&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Thank you for reporting this behavior.&lt;/p&gt;

&lt;p&gt;To help us investigate this issue, please provide following:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;output of &lt;tt&gt;rs.conf()&lt;/tt&gt;&lt;/li&gt;
	&lt;li&gt;complete log files from each node&lt;/li&gt;
	&lt;li&gt;an archive of &lt;tt&gt;diagnostic.data&lt;/tt&gt; directory from each node&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Additionally, please identify when the issue occurred.&lt;/p&gt;

&lt;p&gt;Thank you,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                    </comments>
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                            <attachment id="155478" name="mongod.node4_3.4.zip" size="82758430" author="eabott@synapsemail.com" created="Fri, 5 May 2017 16:29:21 +0000"/>
                            <attachment id="155477" name="rs.conf().txt" size="3940" author="eabott@synapsemail.com" created="Fri, 5 May 2017 16:29:31 +0000"/>
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