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    <title>MongoDB Jira</title>
    <link>https://jira.mongodb.org</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>9.7.1</version>
        <build-number>970001</build-number>
        <build-date>13-04-2023</build-date>
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<item>
            <title>[SERVER-29744] After relocating, server does not start</title>
                <link>https://jira.mongodb.org/browse/SERVER-29744</link>
                <project id="10000" key="SERVER">Core Server</project>
                    <description>&lt;p&gt;Hello, relocating data directory to a larger server collapsed out data base. Server does not start.&lt;/p&gt;

&lt;p&gt;Here is the error:&lt;/p&gt;

&lt;p&gt;root@8bc03f2a68dc:/data/db# mongod --repair&lt;br/&gt;
2017-06-20T13:42:12.174+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; MongoDB starting : pid=23 port=27017 dbpath=/data/db 64-bit host=8bc03f2a68dc&lt;br/&gt;
2017-06-20T13:42:12.174+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; db version v3.2.11&lt;br/&gt;
2017-06-20T13:42:12.174+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; git version: 009580ad490190ba33d1c6253ebd8d91808923e4&lt;br/&gt;
2017-06-20T13:42:12.174+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; OpenSSL version: OpenSSL 1.0.1t  3 May 2016&lt;br/&gt;
2017-06-20T13:42:12.174+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; allocator: tcmalloc&lt;br/&gt;
2017-06-20T13:42:12.174+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; modules: none&lt;br/&gt;
2017-06-20T13:42:12.174+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; build environment:&lt;br/&gt;
2017-06-20T13:42:12.174+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;     distmod: debian81&lt;br/&gt;
2017-06-20T13:42:12.174+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;     distarch: x86_64&lt;br/&gt;
2017-06-20T13:42:12.174+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt;     target_arch: x86_64&lt;br/&gt;
2017-06-20T13:42:12.174+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; options: &lt;/p&gt;
{ repair: true }
&lt;p&gt;2017-06-20T13:42:12.198+0000 I -        &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Detected data files in /data/db created by the &apos;wiredTiger&apos; storage engine, so setting the active storage engine to &apos;wiredTiger&apos;.&lt;br/&gt;
2017-06-20T13:42:12.198+0000 W -        &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Detected unclean shutdown - /data/db/mongod.lock is not empty.&lt;br/&gt;
2017-06-20T13:42:12.198+0000 W STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Recovering data from the last clean checkpoint.&lt;br/&gt;
2017-06-20T13:42:12.198+0000 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Detected WT journal files.  Running recovery from last checkpoint.&lt;br/&gt;
2017-06-20T13:42:12.198+0000 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; journal to nojournal transition config: create,cache_size=150G,session_max=20000,eviction=(threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),&lt;br/&gt;
2017-06-20T13:42:12.369+0000 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (-31802) &lt;span class=&quot;error&quot;&gt;&amp;#91;1497966132:369501&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;23:0x7fa5935dfcc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: unable to read root page from &lt;a href=&quot;file:WiredTiger.wt:&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt:&lt;/a&gt; WT_ERROR: non-specific WiredTiger error&lt;br/&gt;
2017-06-20T13:42:12.369+0000 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1497966132:369558&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;23:0x7fa5935dfcc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: WiredTiger has failed to open its metadata&lt;br/&gt;
2017-06-20T13:42:12.369+0000 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1497966132:369564&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;23:0x7fa5935dfcc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: This may be due to the database files being encrypted, being from an older version or due to corruption on disk&lt;br/&gt;
2017-06-20T13:42:12.369+0000 E STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; WiredTiger (0) &lt;span class=&quot;error&quot;&gt;&amp;#91;1497966132:369571&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;23:0x7fa5935dfcc0&amp;#93;&lt;/span&gt;, &lt;a href=&quot;file:WiredTiger.wt&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;file:WiredTiger.wt&lt;/a&gt;, connection: You should confirm that you have opened the database with the correct options including all encryption and compression options&lt;br/&gt;
2017-06-20T13:42:12.370+0000 I -        &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; Assertion: 28718:-31802: WT_ERROR: non-specific WiredTiger error&lt;br/&gt;
2017-06-20T13:42:12.370+0000 I STORAGE  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; exception in initAndListen: 28718 -31802: WT_ERROR: non-specific WiredTiger error, terminating&lt;br/&gt;
2017-06-20T13:42:12.370+0000 I CONTROL  &lt;span class=&quot;error&quot;&gt;&amp;#91;initandlisten&amp;#93;&lt;/span&gt; dbexit:  rc: 100&lt;br/&gt;
root@8bc03f2a68dc:/data/db#&lt;/p&gt;</description>
                <environment></environment>
        <key id="396007">SERVER-29744</key>
            <summary>After relocating, server does not start</summary>
                <type id="1" iconUrl="https://jira.mongodb.org/secure/viewavatar?size=xsmall&amp;avatarId=14703&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://jira.mongodb.org/images/icons/priorities/major.svg">Major - P3</priority>
                        <status id="6" iconUrl="https://jira.mongodb.org/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Done</resolution>
                                        <assignee username="kelsey.schubert@mongodb.com">Kelsey Schubert</assignee>
                                    <reporter username="tarikaltuncu">Tarik</reporter>
                        <labels>
                            <label>docker</label>
                            <label>envc</label>
                            <label>rfi</label>
                            <label>wtc</label>
                    </labels>
                <created>Tue, 20 Jun 2017 13:50:41 +0000</created>
                <updated>Tue, 14 Aug 2018 17:15:02 +0000</updated>
                            <resolved>Tue, 20 Jun 2017 21:51:29 +0000</resolved>
                                    <version>3.2.11</version>
                                                                        <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="1602157" author="thomas.schubert" created="Tue, 20 Jun 2017 21:51:29 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=tarikaltuncu&quot; class=&quot;user-hover&quot; rel=&quot;tarikaltuncu&quot;&gt;tarikaltuncu&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;Please note that &lt;a href=&quot;https://docs.mongodb.com/manual/core/backups/#back-up-with-cp-or-rsync&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongod must be stopped while transferring data files using cp&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;Please note that SERVER project is for reporting bugs or feature suggestions for the MongoDB server. For MongoDB-related support discussion please post on the &lt;a href=&quot;http://groups.google.com/group/mongodb-user&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;mongodb-user group&lt;/a&gt; or &lt;a href=&quot;http://stackoverflow.com/questions/tagged/mongodb&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Stack Overflow with the &lt;tt&gt;mongodb&lt;/tt&gt; tag&lt;/a&gt;. A question like this involving more discussion would be best posted on the mongodb-users group.&lt;/p&gt;

&lt;p&gt;Kind regards,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
                            <comment id="1602152" author="tarikaltuncu" created="Tue, 20 Jun 2017 21:42:03 +0000"  >&lt;p&gt;Hi Thomas,&lt;/p&gt;

&lt;p&gt;Yes, mongod was running on a Docker instance during the transfer (cp) of&lt;br/&gt;
data files.&lt;/p&gt;

&lt;p&gt;Thanks,&lt;/p&gt;


</comment>
                            <comment id="1602105" author="thomas.schubert" created="Tue, 20 Jun 2017 20:44:10 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.mongodb.org/secure/ViewProfile.jspa?name=tarikaltuncu&quot; class=&quot;user-hover&quot; rel=&quot;tarikaltuncu&quot;&gt;tarikaltuncu&lt;/a&gt;,&lt;/p&gt;

&lt;p&gt;This error suggests that some sort of disk corruption occurred while data files were being moved. Would you please clarify the steps you took to move these files? Was the mongod running while the files were being copied?&lt;/p&gt;

&lt;p&gt;Thank you,&lt;br/&gt;
Thomas&lt;/p&gt;</comment>
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